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Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Mateo, CA
About this business
Location details
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Quick and honest. Friendly and knowable staff. Will not pressure you into added on additional services.
All the workers were super sweet and nice! Brought my doggy with me and the were all playing with him while we waited ! They also gave him treats and provides us with drinks! Very attentive and caring! I will always be coming here for my oil change!
Have to give these guys another 5/5 review. They took me in last minute, and provided the best customer service I'd ever seen. Arthur insisted on servicing my vehicle, even being late on a Friday. I'm truly grateful for their hard work.
I WOULD GIVE A ZERO. I've been here many times and have had great service in the past but this last time there was a guy with a man bun (juma)who made it really inconvenient for us. So when we came it was busy and I went into one lane and they changed me into another lane and then they came back and wanted to have me move to another lane after doing a full circle to get in the lane I was in. And I told the man bun guy (juma) that I wasn't going to move because I had already gone thru trouble of going to the lane I was in. Us... read more
Normally the service crew has been very good but today I experienced a classic example of very bad management and customer service. For this reason I recommend that you take your business elsewhere. I literally drove out of my way because they have been reliable in the past, but what I learned today is that they don't respect the customer. Upon arrival, there were three lanes open for oil change and ONE WORKER servicing all three lanes from below. So even though they have 3 bays, and there were only two cars in front of me, ... read more
After some bad experiences with other oil changers, i drive out of my way to this shop. Very helpful staff, and professional. They go above and beyond.
Fast and super convenient. Very professional staff. It's just a great place to get your oil change while you wait in your car. I highly recommend.
Business response:
Thank you, Eunice, for the gracious words for our San Mateo Team and for trusting your vehicle to us!
Hi Gary, thank you for your reply. I submitted the summary of my experience on the Oilstop website address where I indicated the date of service APR 24 2021 and Work Order# O-0006-264536. I hope you find it in your records to show that I did indeed have my car serviced there. I normally do not submit reviews unless it is either very good or poor to the point it elicits comment . FYI, my email they input under guest info is incorrect, there is no "e" in my email. Thank you for hearing me out
Business response:
Steve, We're sorry your service experience back on April 24 at our San Mateo Oil Stop wasn't up to the normally high standards we're known for. I've checked our past emails to try and locate your original complaint, but we have not been able to locate it, nor have we been able to locate your service history on or around April 24, 2021. Nonetheless, please accept our apology if your visit was under a different name or on a different day. We want to hear from our Guests, whether their experiences are good or bad, so we can lea... read more
I was in desperate (like waaay overdue) need of an oil change. I was out and about, which isn't a frequent thing during COVID, and started yelping oil change places. I looked for reviews, deals, etc. But ultimately, really needed a place that could take me right away - and one that takes ApplePay because I'd forgotten my wallet. Oilstop ticked both boxes. They weren't the cheapest, but they were close, could take me right away, and took ApplePay. As soon as I pulled up, Richard waved me in, explained the process and walked m... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,177 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.