This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Mateo, CA
About this business
Location details
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly, efficient, informative, not pushy, hospitable. I had the best time getting my oil changed. I got it done during my lunch break, it was so fast. I was treated fairly and was made aware of some small issues that "you don't have to take care of today" but they would check next time I came. I found my neighbor oil changing station and will be a regular from now on.
I've been meaning to do an oil change, but wasn't sure where to go to during COVID. I loved that we stayed in our car and staff only touched and work on the exterior and hood of the car. I wanted to go somewhere that I could make an appointment with so that I didn't have to wait, but all of those places required staff to enter your car/leave your car with them. Although this place doesn't take appointments, they are very fast and efficient and I love their concept. I called to see how long it would take with the current wait... read more
nice selection of complimentary drinks after all their services is pricey, came for regular scheduled 3,000 miles oil change and wow !!if i was gullible i would have said yes to everything they try to offer ... gunk oil something,smooth oil something, clean oil something, flush oil something,its just ridiculous offers and making me feel overwhelmed and making my car looks shitty and high maintenance.If anything just be firm and ask for regular oil change and thats all , I think if you get all those other extras if you do a l... read more
Business response:
Nina, We're very sorry your recent visit to our San Mateo Oil Stop was not up to the normally high standards we're known for. It is our service policy that "We want to help you take such good care of your vehicle that you wouldn't mind, someday, selling it to a good friend or giving it to a son or daughter." So, when a vehicle comes in for the first time with high mileage, it is our duty to ask if any of the important components in your vehicle have been serviced, and if you can't recall, we're obliged to ask if you want tha... read more
Customer service was great! They offer a beverages while you wait in your car. Fast service!
Brought in my Nissan and my Honda and they really took care of my vehicles and myself. I was able to bring in my own liquids for added discounts and the Technicians are super friendly. The best part is I don't feel judged for not knowing a lot about my vehicles when I ask questions. My GF goes here and told me to check it out. Honestly beats changing the oil myself which is about the extent of what I know what to do. Lol
The team at oilstop drive thru in San Mateo are top notch. The service is very professional and they've done a great job maintaining my vehicle especially during covid. During my last visit Jovonne / Juna was fantastic in communicating every step of the 33 point service and the entire team was efficient. Thanks for your help in keeping my vehicle maintained. Someday I'll bring in my Lamborghini for service.
I moved here from the south, you know where southern hospitality is just a normality. It was a huge fear of mine that I would not experience the service I always had given to me in the south here in California. The first oil change experience I had here was terrible in San Francisco. But this place. My goodness, what a service! They gave me water waiting in the hot sun, cleaned my windows, were very polite, didn't force me to wear those stupid face masks either. And they filled my coolant free of charge! They checked all my ... read more
I've written a review for OilStop San Mateo in the past and my experience today was no different. Top notch service and care. Five stars to Issac for checking me in and providing a bottle of cold water. Another 5 stars for Gabriel for taking lead on my 33 point oil change service. Gabriel noticed I had my two senior rescue dogs in the car and he took the time to chat with me about them and even offered them treats. That personal touch made this visit really enjoyable. Cheers to Issac and Gabriel. Stay Safe and Healthy.
I relocated temporarily to San Mateo 6 months ago. My 1st week here I took my car to this place for a simple oil change. Waited in line behind a few vehicles for what seem like...forever. I ended up getting an oil change and then some. My total due was around $175. I swore I would never go back due to the incredible time it took up. That was 6 months ago. The other day my maintenance light came on. Checked and realized I am in need of another oil change. I decided to give Oilstop another shot. Bad mistake. When I first pulle... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,177 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.