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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

2009 S El Camino Real, San Mateo, CA, 94403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.61,282 reviews
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Kuba D.'s profile image
Kuba D. 
rating
3 years ago

This was first drive thru oil change , those guys provide really good service Service is on top Price is very affordable and super fast service TY 

Brent M.'s profile image
Brent M. 
rating
3 years ago

Was loyal customer for 10 years. Brought my truck back into to Oil Stop after a few thousand miles because it was severely leaking oil that they serviced!! Tech looked @ it for 1 minute and gave some b.s. story that filter was fine and sent me away?!?! Brought to dealership for oil change a week later and leak was gone after basic oil change!! Oil Stop techs failed to properly install basic Toyota filter. 100% failure on proper seal for Toyota Tundra here. Sent me away because they really weren't interested in a return custo... read more

Business response:

Brent, We’re very sorry your recent visit to our San Mateo Oilstop was so less than excellent. Please forward your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you. 

Will T.'s profile image
Will T. 
rating
3 years ago

Great experience. Staff very warm, polite, professional. They walk you through every step, show you the new and the old parts being replaced. Offer complimentary beverages throughout. Recommended services, replacement parts but I did not feel pressured to do any of them. Upfront about how long the wait might be when you get there. All-and-all a great experience, I have no complaints, would definitely come back assuming prices don't change significantly (which has happened for follow-up visits at competing shops). 

April P.'s profile image
April P. 
rating
3 years ago

Super easy drive up. Waited about 1.5hr before my car got serviced (came midday on a Thursday). They offered sodas, water and coffee while I waited. Even washed my windows, lubricated my door hinges and checked my tire pressure, and checked my air filters. They are so open with each thing they're doing, showing me the products they were gonna use, even showing me the current condition of some of my parts. They suggested some other services I could use but never hassled me when I refused. Next best place to get my oil change,... read more

Arzoo A.'s profile image
Arzoo A. 
rating
3 years ago

They were super nice here! Complimentary drink and car wash, definitely recommend for a quick oil change! 

Joseph R.'s profile image
Joseph R. 
rating
3 years ago

I arrived here at 8 AM third in line it's now 10:17 and I'm still here it took almost 2 hours for them to get to my car this is so ridiculous. A few minutes after they' started working on my car the guy disappeared for a good five minutes. I have to get their attention that I've been here for two hours and I didn't want to stay for another two hours. 

Christine S.'s profile image
Christine S. 
rating
3 years ago

Incredibly slow and no communication as to why the other lanes keep moving and ours has been at a standstill for 45 minutes. Still not moving and if I could get out I'd leave. Not coming back. 

Lachmin S.'s profile image
Lachmin S. 
rating
4 years ago

I (ok my car) was in desperate need of an oil change (had driven 7k miles since last one and a long drive was on the horizon). I had called and made an appt with Big O' but when I arrived the service rep was rude and claimed that I must have not made the appt as they do not schedule oil changes at that hour. I was furious that their employee (who made the appt) apparently was just wasting my time for kicks. I left Big O frustrated and upset. I saw Oil Stop was across the street and decided to take a chance on getting my oil ... read more

Lee Anne M.'s profile image
Lee Anne M. 
rating
4 years ago

1st time coming here. Arrived early morning and was one of the first customers in. Great customer service and teamwork. They do try to upsell products/services but no pressure at all. They worked very efficiently. I wish to return again in the future. My car service was done within 40 min. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,282 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.