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Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Mateo, CA
About this business
Location details
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
1st time coming here. Arrived early morning and was one of the first customers in. Great customer service and teamwork. They do try to upsell products/services but no pressure at all. They worked very efficiently. I wish to return again in the future. My car service was done within 40 min.
I am a repeat customer. Moon and Fred helped me today; both professional, courteous and friendly. They made me feel reassured that everything was done accordingly by showing me each item they were replacing. No pressure on up-sales either. Overall I am very satisfied with the service and will continue to have my vehicles serviced here.
Great customer service and quick turn around as their name says it all. I compared them with another oil change place I attempted to go yesterday.. waited 40 minutes and I only saw one vehicle leave the oil changing area so after waiting 40 minutes, I decided to leave as I don't have hours to spend there. However, this place moves swiftly and their customer service reps greets you and offers beverage. Once your car is near your turn, they go above and beyond and clean your windows and around the vehicle. This is my second ti... read more
Excellent service from Chyna and Arthur today. My oil change and transmission service was so convenient and I felt very well taken care of. Thank you so much for all of your help!
Standard no-frills oil change location, with the main plus being that you get to stay in your car throughout the entire process so you're pretty much aware of whatever's going on and whatever operation that's currently being done on your car. The complimentary drink and free car wash coupon are all factored into the eventual cost, making it more expensive than some other oil change places, but I do like the thoroughness and the little things like cleaning the windshield and lubricating the door hinges and joints. With that, ... read more
Consistent service, professional staff, and great value for the service. I have been going to this Oilstop location for years. Very good experience.
I was looking for a quick oil change place and thought this drive-through option would work. Well, it is a drive-through, i.e. you sit in the car while they perform the oil change, but it's definitely not quick (1 star off). The oil change itself only takes about 15 minutes, but they spend about 30 minutes doing a "33-point inspection" to sell you more services (1 star off). They don't pressure you to do any of the other services, but I just feel like that extra time is wasted and backs up the line. When I went, there were t... read more
Business response:
Ally, We are very sorry you had to experience the downside of being short-staffed. Along with the area's high cost of living and the general trend for people not to re-enter the workforce, we have had a difficult time finding suitable people to hire. We can only hope the next time you come in, our hiring search will have been more successful.
I regularly spend about 180$ 200$- depending on the service. I take all suggestions I return regularly. My car has not given me any issues. My lil 4cyl. Is so grateful. Staff is always so friendly, clear and thorough.
Per the Yelp rating system, I rate them as Ok. This Oilstop Drive Thru Oil Change in San Mateo, California has service staff that graciously answered all our questions promptly which made a good first impression upon us when my cousin, a US Navy Veteran, and I came in for an oil change of his vehicle. This Oilstop Drive Thru Oil Change did what they agreed to do, they did it for the price they had agreed to up front, they did it within the time they said they would, and they followed the pandemic rules. According to the Yelp... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,228 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.