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Orkin
- Pest Control
- Hayward, CA
About this business
Location details
2385 Lincoln Ave, Hayward, CA, 94545, United States
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I was disappointed with this service. I needed termite extermination. The person who came to check the problem and provide the estimate was professional. I found it strange to get my estimate online which ended in my spam folder. I didn't find it all that complete. The technician who came to do the work seemed okay but he ended up disrupting my burglar alarm wires. It cost me over $500 to repair the damage. The technician also left debris in the workspace and did not attempt to move things in my yard back to their original s... read more
Truly horrible service. Could not process my request via their 800 number to reflect the two simple services I want done, did not show up twice in a row. Once I actually caught the orkin truck outside- the day I was supposed to have an appt- just listening to the radio, did not come in, no calls or texts or ringing my doorbell. Astonishing this company is in business.
Terrible service and completely ineffective treatment. Sent four technicians who did the wrong treatment and problem got worse. Each customer service rep told me conflicting and incorrect information. Do NOT use this company.
The personnel was completely ineffective in spite of giving them a year-long contract. Complete waste of money. Won't hire them.
Terrible service Showed up twice to install traps but never followed up for the clean up Also never showed up for the regular appointments though they claim they did
Do not use this company. Avoid at all cost. I have been requesting a full refund for weeks, for failure to deliver any meaningful service, since they did nothing they promised or advertised, and they continue to ignore me. After setting up an appointment in early January, the technician finally arrived at the end of the appointed time window. Despite me telling the company in advance that the attic was the main area of concern, the technician was fully unprepared as he did not have a ladder to utilize. He did not do any vis... read more
They never came, I scheduled my inspection. What a waste of time waiting for them on my weekend for them not to come or even communicate with me, or ANYTHING!
Honestly, avoid at all costs for termite services. They are expensive and not afraid to lie to you. Finally having time to sit down and write a review but our experience was terrible here with the inspector/sales guy. We were in contact with Derrick Nesbitt (who has other negative reviews here) who was supposed to come and inspect the property, but all he did was sell. I get it, BUT he only wants to talk to the "decision maker", so even though my mom and I were present and she is part owner of the home, my dad had to be th... read more
As first time home buyers these companies will always be needed and appreciated. But this company purely sucks. The customer service down to the technicians. On multiple occasions we have waited all day, passed hour windows with no phone calls. When the tech arrives they are often rude- not all- but most, as well as always having an excuse as to why the job can't be done that day. Better off going with a local company
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 3,068 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.