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2385 Lincoln Ave, Hayward, CA, 94545, United States
Get directionsThey never came, I scheduled my inspection. What a waste of time waiting for them on my weekend for them not to come or even communicate with me, or ANYTHING!
Honestly, avoid at all costs for termite services. They are expensive and not afraid to lie to you. Finally having time to sit down and write a review but our experience was terrible here with the inspector/sales guy. We were in contact with Derrick Nesbitt (who has other negative reviews here) who was supposed to come and inspect the property, but all he did was sell. I get it, BUT he only wants to talk to the "decision maker", so even though my mom and I were present and she is part owner of the home, my dad had to be th... read more
As first time home buyers these companies will always be needed and appreciated. But this company purely sucks. The customer service down to the technicians. On multiple occasions we have waited all day, passed hour windows with no phone calls. When the tech arrives they are often rude- not all- but most, as well as always having an excuse as to why the job can't be done that day. Better off going with a local company
I subscribe this for my rental property because there is sudden flea issue appeared in the house, they seems assigned different contractors each time, there were few contractor kept changing schedules, and did really bad job, the flea issue continues going on.
Never use their service!!!!! Just find a better company because these people will send you to collections saying you didn't pay but I even have my receipt as proof! Idiots they kept calling me asking for my credit card but I kept telling them I already paid and that I even have my receipt and they still never fixed it in their system. Anyways the guy just look around my house for 10 mins and charged me $95 to tell me I didn't have any pests. He didn't even check thoroughly. And if he stole the money that's not my problem. I ... read more
(Termite) I wouldn't go with this company. When I asked a very simple question of what's the scope and how much, I couldn't for the life of me get a straight answer. I was given the "You have to take our word for it." Thankfully I was asking the right questions. Buyer Beware.
Terrible company. I had the sales office telling me one price and details about the contract and the actual pest control person telling me something completely different. I didn't go with them in the end, as I wasn't sure what I was getting involved in. The pest control person seemed to suggest once engaged in any contract with Orkin there was no way out and customers struggle to get out of any contracts.
Worst customer service ever. I told Orkin that I have locked gates so needed to have an appointment for bait station inspections. I stayed home to unlock the gates for three appointments and was stood up for all three of them. As my annual fee was becoming due, I called and asked for an inspection. The person I spoke with said she had left a message with their termite inspection division. They never called back. I'm done with Orkin. I highly recommend "Time Up Termite" instead.
Called Orkin on a Saturday made an appointment to come spray the outside of our house on Monday between 10-12. No one showed up. I called again around 2:00 to tell them no one showed up. The lady I spoke to on the phone said she is going to call a manager in the field to see where the person was. Never got a call back and still no show. For a 275.00 quote go to someone else . I also stayed home all day waiting because we have a fenced in back yard. I will never use them again!!
Orkin has a 4.5 star rating with 3,166 reviews.
Orkin is open now. It is open 24/7.