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Orkin
- Pest Control
- Hayward, CA
About this business
Location details
2385 Lincoln Ave, Hayward, CA, 94545, United States
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This is my first time writing the review as I think other customers should be careful when hiring this company. I do not recommend this company and regretted that I requested service from them; I think that it is so unwise that I signed the agreement without asking them to list all services that they will perform on the initial service because I trusted them as a well known company. They gave the quote and verbally promised that they fix certain things but they did not do the tasks that they promised. That's their trick, on ... read more
I've had Orkin Pest Control for several years, but due to their alleged inability to service the attic area of my home, i had to discontinue their services. They claimed the attic was too high, yet for over a month they failed to communicate. Moreover, other services have no problem reaching the attic. When I was finally was able to talk to a manager for a minute or two about the issue, the call failed due to reception issues. Rather than calling back, he elected to conclude incorrectly that I had hung up on him! He did ... read more
BEWARE!!! STAY AWAY . Their salesperson Derrick N was extremely rude , unprofessional and condescending. Plus quoted me treatments that my house didn't need. I am so glad that I didn't go with them. I wish I had read the reviews even before scheduling a free inspection. The whole experience with them was awful.
Terrible! I was told when starting service I pas to pay every other month and they would service every other month. Turns out I am being charged every month but they only service every other month. What a rip off.
I would give Zero Stars. Horrible customer service. Booked 3 different times with confirmation, did not show up, did not call all 3 times. 3 strikes...you're out. Now I see why they have 1 1/2 stars. Terrible company!
They are scammers!! They will charge you and not complete the service. I was charged repeatedly and the technician never came out, this was confirmed by the cameras outside my home! It took 2 months of repeated calls to speak with a supervisor and they were useless. Chris and Tim refused to refund the charge because they "trust" the technician. I will never use them again and will never recommend them to anyone!
Don't sign up for their service! Once you're locked in to their contract, you cannot get out until you call them right before the renewal. They don't let you cancel you membership when you want even if you're willing to pay the remaining months just to be out of contract. They are banking on you having the subscription and forgetting it. In addition to that, I saw no difference in spiders and ants at my home even after getting treatment 2 times. I added notification in my calendar to call and cancel the service cause i want... read more
Unprofessional. They sprayed my neighbors yard by mistake. I would not recommend this business. Horrible customer service from Jay.
Poor service. I had a service scheduled on August 10th. I took time off from work in the morning. I got a text on the day of the service that they have rescheduled my service. On the day of my rescheduled service, I had a 8-10am window so I took time off again. I waited till 9.30 then rang the branch and was told technician is on the way. Then the technician rang me and said he will be there in 10-15 minutes. No one showed up till 10 am so I rang the technician again. He said he will be there by 10.15. Again no one showed up... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 3,090 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.