Orkin

Dayna S. 

on Yelp

2 years ago

Don't call them. I called and set up a contract and specifically asked if I could cancel anytime, she gave me a plan I could cancel anytime. She assured me I would receive a call on the morning of the day of my appointment to confirm appointment and time and so they could get more details. Flash forward to 10 minutes ago and then an Orkin guy shows up at my door trying to take my credit card and tells me there's no such thing as a cancelable contract. He never called to confirm appointment. Orkin sucks. 

Patricia S. 

on Yelp

2 years ago

We had a house fire in December, 2022,forcing us to move out that day. It has been boarded up since with the only access through one door. In late January, 2023, some inspectors reported fleas on site, (which we had not had during our years in the house, and this was several weeks after the fire), and requested an exterminator come out. Our agent contracted with Orkin of Hayward for the job. First of all, the Orkin agent broke off our key in the door lock. Since he couldn't get in to do the job, he correctly called a locksmi... read more

Carla W. 

on Yelp

2 years ago

We should be allowed less than 1 star for ratings. I have been using Orkin for some time for spider problems. When we found that we might have a termite problem, the nightmare with Orkin and their 3rd-party contractor was one that has cost me dearly. Not only was our inspector, Derrick Nesbitt huge on the sell, the partnership they have with Mega Fume, Inc., is a dangerous one for homeowners. I have included the review I posted for Mega Fume here with the details. I will be cutting any future services with this company.... read more

Mim A. 

on Yelp

2 years ago

Horrible waste of time and money. My mouse and mosquito problems have only gotten worse since they came to "help" with quickie half finished meaningless "fixes" and a bad attitude to match. Never ever ever hire them! 

Mike S. 

on Yelp

3 years ago

Should've read these reviews before I called to schedule with these idiots! They scheduled me for next day with a window of 10am-12pm show up time. 12:30 comes around and I didn't a courtesy phone call or anything so I called to find out where my tech was. Orkin informs me that they emailed me that the appointment wasn't available!!! What!!!! I spoke to 2 managers that didn't seem to give a damn about me as a customer with urgent pest issues. Told me the next appointment was for 6 days out. The Hayward location is slo... read more

Tee E. 

on Yelp

3 years ago

I made an appointment for 10 AM to noon on a Thursday. I took the day off work to meet Orkin at my house. By 1 PM (an hour late) I called Orkin. They said that they would call me back, but didn't. At 1:45, I had to go back to work, so I left home. Orkin didn't show up at my house until 2:20. I wasn't home, so Orkin refused to do the service. This is despite the fact that it was an outdoor only service. Take your business elsewhere. Orkin doesn't care. 

Wayne M. 

on Yelp

3 years ago

I have a friend that had a bed bug problem and had success with Orkin. I had/ have a similar bed bug problem and decided you use Orkin based on my friend's success. WHAT A MISTAKE! They are very nice and professional but fail badly when you need help' We paid $4000 to have our house treated for bed bugs and were assured that this would eliminate the problem which It did for about 6 months. We bought a $6000 mattress as the old one was infested and disposed of it. Now the bugs are showing up again and when I called they cam... read more

Kristina M. 

on Yelp

3 years ago

DO NOT USE! We had our home tented last week with Orkin as Terminix was booked out and we needed to have the termites/bugs killed ASAP. The inspector they sent out was incredibly rude when I called him to ask a few more questions prior to the tent going on (around home security). We had already signed the contract, so I went with it. After the tent went on, we came home to water our backyard plants and noticed they dug 8/9 holes in our yard with our shovel and used our dirt to weigh the tent down. That was never mentioned... read more

Pansy K. 

on Yelp

3 years ago

I was disappointed with this service. I needed termite extermination. The person who came to check the problem and provide the estimate was professional. I found it strange to get my estimate online which ended in my spam folder. I didn't find it all that complete. The technician who came to do the work seemed okay but he ended up disrupting my burglar alarm wires. It cost me over $500 to repair the damage. The technician also left debris in the workspace and did not attempt to move things in my yard back to their original s... read more