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Orkin

4.5
  • Pest Control
  • Hayward, CA

About this business

Home ServicesPest Control

Location details

2385 Lincoln Ave, Hayward, CA, 94545, United States

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4.53,133 reviews
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Brian R.'s profile image
Brian R. 
rating
a year ago

Trying to get a copy of a service contract for over a month, then they won't come back out since it's been over a month. I'm a property manager and I will not use Orkin again. 

Nelly H.'s profile image
Nelly H. 
rating
a year ago

I've been using Orkin for over a year but it was getting too expensive for me. I called to change to a less expensive program. Instead of getting cheaper, it almost doubled. So instead of paying $62.50/mo they charged me $104.50/mo! I tried calling several times and no call back. I finally talked to them and they said, who was the person who helped you? How would I know. They finally swtiched it back but no refund for the overpayment. I did ask her for her name! 

Benny H.'s profile image
Benny H. 
rating
a year ago

I Been with orkin for over 10 years this is the 2nd time out of the 10 years that I called in to request service for inside the houses due to seeing more spiders and bugs. My appointment with orkin was 7/24 from 8am to 10pm. My wife had to take half day off work and we had to drop the kids off at my parents house because after the service we have to leave the house for 2-4 hours. I everything is fine, problem is no one showed up !!! My wife waited till 12 and left to work. A orkin tech called me at 12:30 saying no one is... read more

Vanessa E.'s profile image
Vanessa E. 
rating
a year ago

We got serviced for the first time by Orkin on Thursday 6/20/24 to spray the entire perimeter of my house for spiders. When I woke up Friday morning to leave for work I see my car was STOLEN from my driveway behind my house. Upon reviewing my surveillance cameras, I noticed the technician that was at my house the day prior was walking out of my back driveway at 3:39 AM. There's no reason he should have been anywhere near my house after that service let alone in the middle of the night before my car was stolen. I called Orkin... read more

Chris M.'s profile image
Chris M. 
rating
a year ago

These people. I cannot regret more my involving them in my pest problems. The last visit was 'free follow up visit' and they went under my house and broke the under the house door. They did not inform me, but left my under the house door broken (I had paid someone to fix it and these are the only folks that went under my home) and basically left it open for mice to get in...which the mice did! For PEST people, these people are complete PESTS themselves! I had to hire another pest company to get rid of the mice and now I have... read more

Rachel A.'s profile image
Rachel A. 
rating
a year ago

Terrible company! Set up an appointment early in the day and they stated they'd come in between 2PM - 4PM.. when 4PM came around I was on hold for 20minutes for them to tell me that an appointment was never made. A whole day wasted waiting for them! Then they insist I've never made an appointment. 

Eva T.'s profile image
Eva T. 
rating
a year ago

This is my first time writing the review as I think other customers should be careful when hiring this company. I do not recommend this company and regretted that I requested service from them; I think that it is so unwise that I signed the agreement without asking them to list all services that they will perform on the initial service because I trusted them as a well known company. They gave the quote and verbally promised that they fix certain things but they did not do the tasks that they promised. That's their trick, on ... read more

Robert H.'s profile image
Robert H. 
rating
a year ago

I've had Orkin Pest Control for several years, but due to their alleged inability to service the attic area of my home, i had to discontinue their services. They claimed the attic was too high, yet for over a month they failed to communicate. Moreover, other services have no problem reaching the attic. When I was finally was able to talk to a manager for a minute or two about the issue, the call failed due to reception issues. Rather than calling back, he elected to conclude incorrectly that I had hung up on him! He did ... read more

Neo D.'s profile image
Neo D. 
rating
a year ago

BEWARE!!! STAY AWAY . Their salesperson Derrick N was extremely rude , unprofessional and condescending. Plus quoted me treatments that my house didn't need. I am so glad that I didn't go with them. I wish I had read the reviews even before scheduling a free inspection. The whole experience with them was awful. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.5 star rating with 3,133 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.