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Orkin
- Pest Control
- Hayward, CA
About this business
Location details
2385 Lincoln Ave, Hayward, CA, 94545, United States
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The worst service. They can't read notes can't follow instructions. They will charge you even no job was done. Please do no use them.
Business response:
Hi Shirley Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (510) 935-7028 to speak with a customer care representative about your recent experience.
Called on 5/20/2026 at 10:25am. Was told the manager was with customer in the field he will call back. Well it's been a week and still waiting. I don't think they want to handle the complain. Would give them ZERO
Business response:
Hello Dinesh I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (510) 935-7028 when convenient.
we dealt with them for termite control twice. But this time for pest control they sucked charged you and never showed up even when they did the technician did half ass job. Sometimes showed up without setting up appointment. When called to cancel they gave a long excuse. Seems we have to call BETTER BUSINESS BUREAU TO GET REFUND.ALREADY SENT 2 E-MAIL TO CANCEL CONTRACT. NO REPLY. WOUN'T DEAL WITH THEM AGAIN. I THINK THEY SHOULD REFUND FOR SERVICE NOT PROVIDED.
Business response:
Hello Dinesh I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (510) 935-7028 when convenient.
This is the worst service that you can expect. They force you into a year long subscription with no room to cancel or amend. Its a trap!
Business response:
Hello Prakash If you’re open to discussing your experience further, please call us at (510) 935-7028. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Zero stars if I could. Dragged the inspection process out over 3 weeks as the inspector's phone was off and they couldn't get a hold of him for his schedule. I called 4 times and asked to be connected to a manager (Kyle). Every time they said he would call me back and he never did. A year ago we did have mosquito service and Dave was wonderful but apart from that, my experience with Orkin is horrible.
Business response:
Hi Andrea we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (510) 935-7028 and we can talk about making it up to you.
If you feel like lighting hundreds of dollars on fire and still having a rodent problem, then by all means, call Orkin. This isn't "pest control"--it's a high-priced theater performance where the only victim is your bank account. I paid a premium for "expert" intervention. Instead, a technician showed up, spent five minutes throwing four pathetic traps on the floor, and vanished. I could have done a more thorough job myself for the price of a cup of coffee. It is offensive how little work they actually do for the astronomic... read more
Business response:
Hi Taylor Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (510) 935-7028 to speak with a customer care representative about your recent experience.
Do NOT use this company After paying a large amount of money they said they wouldnt bring traps cause i wasnt due for a month The co that came after said theircwork wasshoddy abd materials could rust Very bad experience
Business response:
Hello Enythe, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (510) 935-7028 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.
the guy came & put a few cardboard boxes down in the house, promising to come back the following day. he didnt & i got no cancellation or response to my emails. i spent $300 for absolutely nothing. mice are still running around my house, & orkin is refusing to return calls etc.. what a total ripoff, & i;m out $300. if i had been able to use paypal, i could have gotten my money back. i wish i could sue orkin.
Business response:
Hi Rebecca I am sorry for your latest experience with us. We invite you to contact us at (510) 935-7028, so we may discuss your specific personal experience. Thank you!
They why don't you do good for your company and reimburse me services you definitely didn't do it no where complete You have my information
Business response:
Hi Lenora we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 3,068 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.