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Palmetto Solar

4.1

About this business

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.13,737 reviews
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jjsalter's profile image
jjsalter 
5 months ago

Always supportive and friendly 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

danwray's profile image
danwray 
5 months ago

The customer care is of a high priority with them. If only the Utility companies would be a little quicker, things would be perfect. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days! 

melissabaca3357's profile image
melissabaca3357 
5 months ago

Jose helped answer my questions regarding my solar. He was quick to reply and was able to answer all of my questions. Thank you! 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

carneserie's profile image
carneserie 
5 months ago

When we were researching the option to go solar, we seemed to get more confused each day. Then, after attempts to "talk" to others and getting recordings we found Palmetto Solar and Cole Roberts. He walked me through the basic information and we set up a Zoom call the next day so my wife could see what it was about. Before the call see saw my excitement but tries to downplay it till she saw it for herself (think folded arms and poker face). Needless to say, the Zoom meeting went very well. Cole thoroughly explained the advan... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

adriancas's profile image
adriancas 
5 months ago

My experience with Palmetto was outstanding in every way. From the very first contact, the team was professional, transparent, and genuinely committed to helping me understand the solar installation process. Customer service was prompt and clear, always addressing my questions effectively. The installation process was on time, clean, and well-coordinated. The technicians were respectful and paid great attention to detail. I was also pleasantly surprised by the mobile app, which allows real-time monitoring of energy consumpti... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

celiarah's profile image
celiarah 
5 months ago

Representative was prompted and quick to get my service ticket opened. 

Business response:

Thanks so much for your kind words. We look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know 

Hgoku10's profile image
Hgoku10 
5 months ago

Had trouble uploading some documents and they took care of it immediately. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

jdobronz's profile image
jdobronz 
5 months ago

Really good customer service - no issues 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

giazzoni's profile image
giazzoni 
5 months ago

I had a service notification and received help through the app. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.1 star rating with 3,737 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.