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Palmetto Solar

4.1

About this business

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.13,737 reviews
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arnaldomendez62's profile image
arnaldomendez62 
5 months ago

Very good 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

kirstenph7's profile image
kirstenph7 
5 months ago

Although it would be better if they had 100% text line, they respond pretty quickly to emails and the online chat worked, with only up to a five minute, wait between texts. They are able to transfer the warrantees on the solar panels and they do reply to every email. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

jrhudberg's profile image
jrhudberg 
5 months ago

My dashboard was not working and I could not see my stats. A brief (and not inaccurate) chat with their AI bot---which did helpfully ask if I would like a person---led to someone who could take my request. Once the request was made, the action was fast and accurate. My dashboard was fixed and functioning within an hour. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

vebode01's profile image
vebode01 
6 months ago

I worked with Palmetto Solar to install solar on the roof of our home. They were responsive, clear, kind and helpful throughout the process. I would happily work with them again! 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

kjps90d's profile image
kjps90d 
6 months ago

The entire job was accomplished without any issues and on-time. No complaints. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

elizabeth.volz's profile image
elizabeth.volz 
6 months ago

My husband and I are excited about the opportunity to add solar panels to our home to help offset the cost of electricity in sunny Arizona. We are still in the review process but we have received excellent help from Juan Moreno in helping us to understand the programs in our area and the ways that tapping into solar energy could benefit us now and over time. We were very impressed with Juan. His professionalism, his passion, his knowledge were all top notch. We were grateful for the connection he made and the information he ... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Johnglendon's profile image
Johnglendon 
6 months ago

Katleen was able to find out what was my problem right away and helped to resolve it 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

mike_huitt's profile image
mike_huitt 
6 months ago

I chatted about the lights on my inverters. He was very responsive and helped set up contact with the service techs. 

Business response:

Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know! 

israelm2004's profile image
israelm2004 
6 months ago

The chat with Jose that was a great He responded all my questions 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.1 star rating with 3,737 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.