This profile has been claimed by the business owner or representative.
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My recent interaction regarding solar panels was A plus. From the salesperson to the helpline afterword all of my questions were answered quickly and I never felt like I was being pushed into signing on, expert and friendly experience.
I contacted Palmetto on a continuous App issue. The live chat person was online quickly and was able to at least tell me what the problem was.
Excelente servicio
Had a very lengthy conversation with customer support trying to link our Sonova and Palmetto accounts together. Our salesman had told us it was a possibility. The customer service rep was very helpful. Very patient tried very hard to make this happen. Unfortunately two separate owners, it was not able to be completed, but give her kudos for trying so hard.
It was nice to have him come by and save me more money on what I was paying. I would recommend to friends and family .
The staff is knowledgeable and professional.
Palmetto Solar has been an amazing company to work with. I needed a copy of my solar contract and it was easy to get it. There were some system issues last week and they emailed me how to troubleshoot it before I even knew there was an issue and made sure to follow up with me during and after. Definitely a great experience and I'm grateful for their customer service.
Las reseñas de los paneles solares son muy positivas , buena garantía dan credibilidad y muy buena organización en cada etapa para lograr el objetivo.
I had a local vendor knock on my door and asked if he could inspect and clean my solar panels. I deferred him for a couple of hours and called Palmetto to ask when cleaning was necessary and what service they recommend. I was advised it was part of my coverage as a Palmetto customer. I was further advised that they monitor the efficiency of my solar array, and if they are reduced because of cleanliness that they will make the arrangements. Question answered problem solved.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
Palmetto Solar has a 4.2 star rating with 4,123 reviews.
Palmetto Solar is closed now. It will open at 9:00 a.m.