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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love Pekin, they have the best customer service I have ever encountered with any insurance. Assisted me with great rates.
Business response:
Thank you for the review, Patricia!
Great company to work with as an agent!
Business response:
Thank you for the kind words, Rhonda!
Pekin Insurance is a great company to work for. Love my job in the claims department. :)
Business response:
Thank you for the review, Tracey!
They will fight you at every turn. Gave us so little for our roof that it costs us thousands of dollars out of pocket. An adjuster told me our deductible was $500 so we gathered up enough then when it all came due it was actually $1000 due to very confusing wording. When I told Pekin that she quoted $500 even in an email they said sorry she is new. 🤷🏻♀️ Give is your $1000. We had a rough year with our home and needed to file another claim. I was told that if we did we would not be renewed so I waited for over a week ... read more
Business response:
Hello Lisa. We are sorry to hear about this experience. Is there any way you could send us both claim numbers and your policy number through direct messaging? This will help us look more in to the original claim and check on the status on the second.
they are terrible they were supposed to call me dealing with my car took over a week and didn't even inform me that they were closed on Friday nor did they call to tell me knowing the rental car had to go back Friday after only having it for 6 days when I was told I would get it for 10 day but they don't care if someone needs to get to work and now they are telling me my car is only worth 9 grand and giving me the run around definitely not worth getting insurance with them at all
Business response:
Hello Sean. Could you please message us with your claim and policy numbers?
Feel free to call me to explain.
Business response:
Hi Carmella. We’ll be glad to have someone contact you. But, to make sure we direct this to the correct person, please provide a few more details in a private message, such as your policy number or a claim number. Thanks!
Send all of their employees home that can work from home. I know you are not and it's going to the media about the lies & excuses.
not worried about the safety of the employees during this coronavirus epidemic why would I trust them with my safety
Scott and Linda Meyers are deplorable humans. Their insured rear ended me and they are making me shut down my practice to meet with lawyers before they will even fix my car! Their insured never even reported the incident!
Business response:
We apologize that this happened. We will be sending you a message in just a second - we hope to get all this fixed!
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 772 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open at 8:00 a.m.