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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they are terrible they were supposed to call me dealing with my car took over a week and didn't even inform me that they were closed on Friday nor did they call to tell me knowing the rental car had to go back Friday after only having it for 6 days when I was told I would get it for 10 day but they don't care if someone needs to get to work and now they are telling me my car is only worth 9 grand and giving me the run around definitely not worth getting insurance with them at all
Business response:
Hello Sean. Could you please message us with your claim and policy numbers?
Feel free to call me to explain.
Business response:
Hi Carmella. We’ll be glad to have someone contact you. But, to make sure we direct this to the correct person, please provide a few more details in a private message, such as your policy number or a claim number. Thanks!
Send all of their employees home that can work from home. I know you are not and it's going to the media about the lies & excuses.
not worried about the safety of the employees during this coronavirus epidemic why would I trust them with my safety
Scott and Linda Meyers are deplorable humans. Their insured rear ended me and they are making me shut down my practice to meet with lawyers before they will even fix my car! Their insured never even reported the incident!
Business response:
We apologize that this happened. We will be sending you a message in just a second - we hope to get all this fixed!
If you could actually get ahold of anyone they probably wouldn't be that bad
Business response:
Hi Shelby. We're sorry you had trouble reaching us. If there is a specific issue you still need help with, feel free to send us a private message. A claim number, along with a phone number where you can be reached, would also be helpful. Or call our 24-hour Claim Call Center at: 1-888-PEKIN-11 (735-4611). Thanks.
If you could actually get ahold of anyone they probably wouldn't be that bad
A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer.
Business response:
We're sorry your friend isn't happy with our claim service, Sylvia. We would be happy to look into the situation for her if she would send us a private message with her claim number or contact us directly at 800-322-0160.
A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer.
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 791 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.