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Pekin Insurance

2.8

About this business

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8784 reviews
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Tim W Malone's profile image
Tim W Malone 
5 years ago

Send all of their employees home that can work from home. I know you are not and it's going to the media about the lies & excuses. 

Aaron Peters's profile image
Aaron Peters 
5 years ago

not worried about the safety of the employees during this coronavirus epidemic why would I trust them with my safety 

Teaera Lynn Roland's profile image
Teaera Lynn Roland 
5 years ago

Scott and Linda Meyers are deplorable humans. Their insured rear ended me and they are making me shut down my practice to meet with lawyers before they will even fix my car! Their insured never even reported the incident! 

Business response:

We apologize that this happened. We will be sending you a message in just a second - we hope to get all this fixed! 

Shelby Lynn Meyers's profile image
Shelby Lynn Meyers 
9 years ago

If you could actually get ahold of anyone they probably wouldn't be that bad 

Business response:

Hi Shelby. We're sorry you had trouble reaching us. If there is a specific issue you still need help with, feel free to send us a private message. A claim number, along with a phone number where you can be reached, would also be helpful. Or call our 24-hour Claim Call Center at: 1-888-PEKIN-11 (735-4611). Thanks. 

Shelby Lynn Meyers's profile image
Shelby Lynn Meyers 
9 years ago

If you could actually get ahold of anyone they probably wouldn't be that bad 

Sylvia Whippo's profile image
Sylvia Whippo 
9 years ago

A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer. 

Business response:

We're sorry your friend isn't happy with our claim service, Sylvia. We would be happy to look into the situation for her if she would send us a private message with her claim number or contact us directly at 800-322-0160. 

Sylvia Whippo's profile image
Sylvia Whippo 
9 years ago

A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer. 

Meghan Marie Colbert Mitman's profile image
Meghan Marie Colbert Mitman 
9 years ago

I was in a vehicle accident that totaled my car back on November 4th. At first, everything was handled well and speedily. Unfortunately, there came a time in mid to late November where I had not heard from my adjuster, and receiving communication back from my adjuster was few and far between. I ended up having to spend my Thanksgivings bing holiday gathering all kinds of paper work to send to my loan company and to my GAP insurance company because my adjuster had basically vanished and stopped responding to my communication ... read more

Business response:

We apologize for the delay in processing your claim, Meghan. If you would send us a claim number in a private message, we would be happy to look into the situation for you. 

Meghan Mitman's profile image
Meghan Mitman 
9 years ago

I was in a vehicle accident that totaled my car back on November 4th. At first, everything was handled well and speedily. Unfortunately, there came a time in mid to late November where I had not heard from my adjuster, and receiving communication back from my adjuster was few and far between. I ended up having to spend my Thanksgivings bing holiday gathering all kinds of paper work to send to my loan company and to my GAP insurance company because my adjuster had basically vanished and stopped responding to my communication ... read more

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 784 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.