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Pekin Insurance

2.8

About this business

More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8763 reviews
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Melissa Church's profile image
Melissa Church 
3 years ago

If you get in an accident with someone who has Pekin-just get a lawyer. Their team is absolutely the worst. 

Keith Ogden's profile image
Keith Ogden 
3 years ago

they suck. had them for 25 years now . and they still suck 

April Mooney's profile image
April Mooney 
3 years ago

My grandmother is 85 with dementia. She has been with this insurance company since 2006, and never made a claim until two days ago. You will only pay for half of a roof, and $100 for removal of branches. Who replaces half of a roof? She cannot afford to pay for the half. Shame on you. I would never recommend this insurance company to anyone. 

Don Ash's profile image
Don Ash 
3 years ago

Worst company I've ever had to deal with. Was forced to carry them for credit life on my car loan through a dealership. I was charged up front for the policy and now is doing everything and anything to not pay a claim. Biggest rip off I've ever seen. I have other coverage on my loans from the bank from a different company. Claim was paid with no hassle at all. From reading their Yelp reviews their other offices seem to operate the same way. Seeking advise from a lawyer on filing a breach of contract case. I'm done arguing no... read more

Susan Lahti's profile image
Susan Lahti 
4 years ago

As if a death of a parent isn't already hard enough, they want to force me into giving up all my fathers health documents for them to scrounge thru to see if he died from something other then stage four colon cancer. The woman Melissa Robertson was particularly rude. They were given the death certificate and the date of his cancer diagnosis and still want to take our money. ABSOLUTELY NOT WORTH IT! CUSTOMER SERVICE IS GARBAGE! 

Crissy Okones's profile image
Crissy Okones 
4 years ago

Was backed into by someone insured by Pekin on the 26th of April. I have not yet spoken with anyone. I have tried to reach out many Times and still no return call. I will be filling a BBB complaint. Looks like this is the normal for this company. My insurance company even reached out to them. 

Steve Mc's profile image
Steve Mc 
4 years ago

absolutely do not recommend! called to cancel both my biz policies at the beginning of covid because we had to shut down . I specifically said BOTH . they only stopped one and now want me to pay them for the policy they didn't stop ! 

Tim Green's profile image
Tim Green 
4 years ago

They have been horrible to deal with. Paid several months ahead on my 6 policies early last month and the months prior. After several calls they finally updated them today. still not right but I'm tired of dealing with them. Going insurance shopping this week and they can refund my money. 

Natalie Elizabeth's profile image
Natalie Elizabeth 
4 years ago

Pekin is a complete joke. The office in Pekin, Illinois, lacks communication and professionalism. Please don’t waste your time or money with this company. 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 763 reviews. 

When is Pekin Insurance open?

Pekin Insurance is open now. It will close at 4:30 p.m.