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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Jorge D.'s profile image
Jorge D. 
on Birdeye

3 years ago

Overall process timeframe can be longer compared with other lenders.  

Allan B.'s profile image
Allan B. 
on Birdeye

3 years ago

Overall great experience from start to finish. 

Irving Brown J.'s profile image
Irving Brown J. 
on Birdeye

3 years ago

processing time was great. 

Ronald H.'s profile image
Ronald H. 
on Birdeye

3 years ago

For the most part, we were kept apprised of all actions needed to complete the refi process. Once the paperwork was finalized by the title company, everything went smoothly. 

DENISE S.'s profile image
DENISE S. 
on Birdeye

3 years ago

My experience with PennyMac and its team was exceptional! I had no idea that refinancing my home could be such a quick, nearly effortless, and easy thing. Most of all, the team I worked with was incredibly helpful, quick to respond, and very sensitive to my need for reassurance about the process and what was expected both from me and for me. I highly recommend them, and I wouldn't pause for a moment if I were to need such service again. 

Larry Wiltz J.'s profile image
Larry Wiltz J. 
on Birdeye

3 years ago

Constant communication and updates. 

Paul M.'s profile image
Paul M. 
on Birdeye

3 years ago

Great experience. 

Lisa Ann Diorio F.'s profile image
Lisa Ann Diorio F. 
on Birdeye

3 years ago

I have gone thru this process 2 times now with PennyMac and it all has been extremely easy, thanks to the teams that handled each occassion. From Jimmy to Shalom and all the other members thank you very much for your assistance and prompt attention to details in loan process. Allways on time with documents and emails to phone calls and answering my questions it was a great experience and i will recommend to others. 

LYNNAE W.'s profile image
LYNNAE W. 
on Birdeye

3 years ago

great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.