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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was my third Refi with PennyMac. I received many offers to Refi, however I waited for PennyMac to have an offer for me. Once they did I jumped on their very competitive offer. All my experiences with getting a PennyMac VA refi been very positive. They are just an all around great Mortgage company. In the 5 years I've mortgages with them PennyMac, they have also done a great job managing my Tax and and insurance Escrow account, paying out on-time every time. :-)
Through all that The American citizens are going through with the pandemic and other terrible situations they very polite and courteous thank you!!!
I had a great experience refinancing my home loan with PennyMac. They walked me through the entire process, provided options, and answered all my questions before making any final decision. I would definitely recommend to my family and friends.
The information was explained extremely well to me. I did get the call backs and everything was reviewed with me patiently. There is so much going on now with COVID-19. Penn Mac made refinancing possible and shift. I got a lower interest rate and saved thousands of dollars. Thank you for a great experience!
Communication to the title company for closing needs to be tightened up as the original closing date passed without communication from a title company. The loan team got involved more and the closing took place as indicated.
Quick, seamless process.
Very easy, good rates. Excellent service provided by Juan Cueva. Thanks
Our experience with our re-fi went smoothly and all questions were answered in a timely manner
We did not like the lag time between communications with our loan processor. The fact you have to leave messages and wait for returned calls is not practical. I feel that it is essential to have real-time communication from start to finish. For example we were never told to turn off the automatic payment service on the previous mortgage, subsequently, my first of the month payment for the previous loan processed just a few days before closing. It was corrected and we closed on schedule.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.