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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very smooth, no surprises, and closed much earlier than expected.
Clear and punctual communication about the loan documents and the overall process.
COMMUNICATION PROBLEMS. THOUGHT MY UP FRONT COST WERE HIGHER THAN EXPECTED. A 2PM CLOSING ENDED UP AT 830PM.
Simple loan process
Quick and easy just the way it should be!
Great to work with
First let me begin by saying that Paige Arnold was absolutely pleasant to work with and communicated frequently and very clearly. Our issues began with our loan officer, Jason Minor. Here is an outline of what happened. Began loan communications with Jason Minor early in October and solidified that we would go with Pennymac. After this Jason Minor was completely absent and would not reply. I had to reach out to two managers to complete our loan.
My fiance with Penny Mac was so smooth. They made the process so easy. I really appreciated the communication between me and the company and the company and all the parties. The webpage to upload documents was user friendly. Overall I recommend it.
The people I worked with keep me very informed of what was going on. They were very nice to work with.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.