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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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RUBEN B.'s profile image
RUBEN B. 
on Birdeye

3 years ago

Very smooth, no surprises, and closed much earlier than expected. 

KATHLEEN C.'s profile image
KATHLEEN C. 
on Birdeye

3 years ago

Clear and punctual communication about the loan documents and the overall process. 

REINALDO DEL R.'s profile image
REINALDO DEL R. 
on Birdeye

3 years ago

COMMUNICATION PROBLEMS. THOUGHT MY UP FRONT COST WERE HIGHER THAN EXPECTED. A 2PM CLOSING ENDED UP AT 830PM. 

MELISSA K.'s profile image
MELISSA K. 
on Birdeye

3 years ago

Simple loan process 

DAVID V.'s profile image
DAVID V. 
on Birdeye

3 years ago

Quick and easy just the way it should be! 

LOREN W.'s profile image
LOREN W. 
on Birdeye

3 years ago

Great to work with 

JONATHAN R.'s profile image
JONATHAN R. 
on Birdeye

3 years ago

First let me begin by saying that Paige Arnold was absolutely pleasant to work with and communicated frequently and very clearly. Our issues began with our loan officer, Jason Minor. Here is an outline of what happened. Began loan communications with Jason Minor early in October and solidified that we would go with Pennymac. After this Jason Minor was completely absent and would not reply. I had to reach out to two managers to complete our loan. 

LINDSAY H.'s profile image
LINDSAY H. 
on Birdeye

3 years ago

My fiance with Penny Mac was so smooth. They made the process so easy. I really appreciated the communication between me and the company and the company and all the parties. The webpage to upload documents was user friendly. Overall I recommend it. 

THOMAS F.'s profile image
THOMAS F. 
on Birdeye

3 years ago

The people I worked with keep me very informed of what was going on. They were very nice to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.