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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Carlos C.'s profile image
Carlos C. 
on Birdeye

3 years ago

PennyMac has been my home lender since day one! I just refinanced my house with them as well, I received weekly updates on the process. All my questions and concerns were answered! Thank you to my loan team specialists! 

Jesus J.'s profile image
Jesus J. 
on Birdeye

3 years ago

For me was great to have people working so hard and with enthusiasm. I'm very happy. It was a fantastic experience. THANK you 

Steven H.'s profile image
Steven H. 
on Birdeye

3 years ago

Overall, we had a very smooth experience. We were able to close our refinance over a holiday weekend from the comfort of our home. We were very pleased with the process. 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

3 years ago

Miss Britnee Valles was genuinely wonderful to work with while re-financing my mortgage during the COVID-19 pandemic. She was patient, attentive, reliable, and explained the process and answered my questions at each step. I explained that I am hearing impaired. Miss Britnee speaks and writes clearly. She valued me as a customer and I her as a resource. Please give her a raise! 

RYAN P.'s profile image
RYAN P. 
on Birdeye

3 years ago

Can’t say enough about Anthony and Mario and Pennymac! They have had my past 2 houses and made the buying process smooth! We also refinanced our current loan and dropped it from 3.875% to 2.5%! Saving us $350 a month off our mortgage and no payments till February 1st! We r renovating our current house so nonpayment for a month will help pay for extras! From the time they called to refinance till closing was a month! Extremely excited we’re staying with Pennymac and their awesome customer svc!!! 

MAURICE W.'s profile image
MAURICE W. 
on Birdeye

3 years ago

courtesy professional & respect : CPR 

Gary C.'s profile image
Gary C. 
on Birdeye

3 years ago

PennyMac was my incumbent mortgage company when I decided to refinance. They matched a competing interest rate I had obtained and beat the closing costs I would have been charged by the competitor. The refinancing process was very streamlined and efficient. The PennyMac personnel involved in the process were knowledgeable, courteous, and informative. The overall process was beneficial and satisfying for me. 

George Bumgarner J.'s profile image
George Bumgarner J. 
on Birdeye

3 years ago

The process was easy! 

Kristopher E.'s profile image
Kristopher E. 
on Birdeye

3 years ago

Sarah was wonderful through the entire process. The moment I had an questions or concerns she was there immediately. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.