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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A very positive experience from beginning to completion. I highly recommend Pennymac to all my family & friends. An xlnt mtg. company.
Penney Mac did a great job we got a little nervous before we closed on some issues but both Xavier & RyanTang were awesome. It was nice to have the notary come to us since my husband is not well & we appreciated the smooth closing.
Our experience was quick and easy. They kept us informed and update least once a week on status.
Worst experience we have ever dealt with.
Great experience! Easy and efficient...
I usually do not complete these types of surveys; however, my refinancing process was very unpleasant. Things started well; however, there was a mistake made on my original Closing Disclosure. The original closing date was moved, but little communication was taking place. I had to continuously reach out to Ms. Arnold for updates and clarification. She needs more training on phone etiquette and the loan application process. I am happy with the final outcome, but not with the process.
Diligent, communicative, professional!
Great experience..Thank you for the approval
The process took months longer than expected. Jennifer was good, but could have communicated more offer without us having to send repeated messages so we did not feel “out of the loop” as much as we did.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.