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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Shannon H.'s profile image
Shannon H. 
5 years ago

My refinance experience with PennyMac was great. 

Steve T.'s profile image
Steve T. 
5 years ago

The experience with PennyMac from start to finish was outstanding. Will use again in the future. 

ANDREW F.'s profile image
ANDREW F. 
5 years ago

A very positive experience from beginning to completion. I highly recommend Pennymac to all my family & friends. An xlnt mtg. company. 

Benjamin J.'s profile image
Benjamin J. 
5 years ago

PennyMac did not follow through with the subordination of existing loans. There was no communication between team. I changed assistant loan managers and it was not communicated or followed up on. Our closing date passed with PennyMac failing to communicate there was an issue. Getting the loan documented required me to get on a call with Hermes and OnPoint as well as continuous calls and escalation. You should be paying me. 

RALPH M.'s profile image
RALPH M. 
5 years ago

Penney Mac did a great job we got a little nervous before we closed on some issues but both Xavier & RyanTang were awesome. It was nice to have the notary come to us since my husband is not well & we appreciated the smooth closing. 

JOHN G.'s profile image
JOHN G. 
5 years ago

Jennifer was very good, I was very happy with Pennymac. 

SCOTT P.'s profile image
SCOTT P. 
5 years ago

Better follow through with a problem 

MICHELLE P.'s profile image
MICHELLE P. 
5 years ago

Our experience was quick and easy. They kept us informed and update least once a week on status. 

CARSON C.'s profile image
CARSON C. 
5 years ago

Great experience! Easy and efficient... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.