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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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MAYNARD A.'s profile image
MAYNARD A. 
on Birdeye

3 years ago

What was great was how easy it was do this mostly from my phone and how convenient. 

Robert K.'s profile image
Robert K. 
on Birdeye

3 years ago

Easy professional transaction 

DAVID M.'s profile image
DAVID M. 
on Birdeye

3 years ago

It was not clear on when the money should be sent. One agent said pay one last payment and your boss said no that I was finished paying ??? 

Edward F.'s profile image
Edward F. 
on Birdeye

3 years ago

Jennifer Olvando as team leader did an outstanding job. Thank you Jennifer 

ALAN A.'s profile image
ALAN A. 
on Birdeye

3 years ago

Great lender, so prompt & quick w/ any questions. 

LEE K.'s profile image
LEE K. 
on Birdeye

3 years ago

The automated email format was not user friendly. It had come documents waiting for signature that were not required for my loan. In addition, I received an e-mail saying my loan would be disapproved for lack of documentation, when what was being asked for was not required. While this was resolved, and I believe this was not Xavier’s fault, it did create unnecessary stress during the process. 

ERIC K.'s profile image
ERIC K. 
on Birdeye

3 years ago

I already had a loan with PennyMac using my VA loan. I need to get my monthly payments lowered after I separated and they made it quick and easy. I have a lower payment and lower interest rate now. 

Kimberly F.'s profile image
Kimberly F. 
on Birdeye

3 years ago

My experience with Bridget Manassarian was exceptional. It was a breeze and highly recommend PennyMac to anyone looking to refinance. Bridget called every week to update me on the loan. I never felt like I was on pins and needles knowing I was in good hands. I can say undoubtedly your expectations will be exceeded using PennyMac, Bridget, and all the fine staff they employ. 5 STARS HANDS DOWN! 

GARRETT Pourron S.'s profile image
GARRETT Pourron S. 
on Birdeye

3 years ago

Would use again! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.