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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Robert K.'s profile image
Robert K. 
5 years ago

Easy professional transaction 

DAVID M.'s profile image
DAVID M. 
5 years ago

It was not clear on when the money should be sent. One agent said pay one last payment and your boss said no that I was finished paying ??? 

TIMOTHY L.'s profile image
TIMOTHY L. 
5 years ago

After my loan closed, we found out our closing numbers were wrong and instead of $2,000 back, we should have received $200 and some dollars. We had to write a check back to service link. Then we received paperwork for our "new" loan and the address is incorrect. Really? It seems like pretty incompetent work. 

Theresa D.'s profile image
Theresa D. 
5 years ago

The individual we worked with was not organized which made our experience frustrating and stressful. 

ERIC K.'s profile image
ERIC K. 
5 years ago

I already had a loan with PennyMac using my VA loan. I need to get my monthly payments lowered after I separated and they made it quick and easy. I have a lower payment and lower interest rate now. 

Kimberly F.'s profile image
Kimberly F. 
5 years ago

My experience with Bridget Manassarian was exceptional. It was a breeze and highly recommend PennyMac to anyone looking to refinance. Bridget called every week to update me on the loan. I never felt like I was on pins and needles knowing I was in good hands. I can say undoubtedly your expectations will be exceeded using PennyMac, Bridget, and all the fine staff they employ. 5 STARS HANDS DOWN! 

GARRETT Pourron S.'s profile image
GARRETT Pourron S. 
5 years ago

Would use again! 

EMILY T.'s profile image
EMILY T. 
5 years ago

Easy, clear communication and relatively quick process considering COVID 

JAMES M.'s profile image
JAMES M. 
5 years ago

Great Job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.