PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
Select a rating
EDUARDO V.'s profile image
EDUARDO V. 
on Birdeye

3 years ago

Very professional and efficient staff 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

3 years ago

Great Service! 

Bryan O.'s profile image
Bryan O. 
on Birdeye

3 years ago

Good experience. I would highly recommend Penny Mac. 

GEORGE P.'s profile image
GEORGE P. 
on Birdeye

3 years ago

very professionally managed and all the folks were really helpful. 

ANTHONY P.'s profile image
ANTHONY P. 
on Birdeye

3 years ago

Elizabeth was always available, friendly and helpful. 

Lyndsay S.'s profile image
Lyndsay S. 
on Birdeye

3 years ago

Sarah was very nice to work with and answered any questions quickly. 

SHAHNILA D.'s profile image
SHAHNILA D. 
on Birdeye

3 years ago

There were two people that we worked with at PennyMac for this refinance process. The first was a loan officer, Neal Renzi and the second the home loan specialist, Sarah Guevara. The "Great" experience we had pertains to our interactions with Sarah. She was excellent at communicating, got back to us promptly and answered all of our questions well. However, Neal was condescending and we had to insist numerous times for him to run a couple of different scenarios for us to get the best option.  

Dawn E.'s profile image
Dawn E. 
on Birdeye

3 years ago

Great service 

Lonny P.'s profile image
Lonny P. 
on Birdeye

3 years ago

Kimberly was wonderful to work with! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.