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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Sean T.'s profile image
Sean T. 
on Birdeye

3 years ago

Within the timeframe given and numbers were very accurate. 

Foster F.'s profile image
Foster F. 
on Birdeye

3 years ago

Closing docs had changes made that were not communicated. Specifically, property taxes were withdrawn from closers docs that was not in my final disclosure the day before Also, it took a week for the funds to be disbursed. Emails to the penny Mac service team about the delay were not responded to. 

William S.'s profile image
William S. 
on Birdeye

3 years ago

Had a great experience with them. 

Robert D.'s profile image
Robert D. 
on Birdeye

3 years ago

Excellent experience working with Pennymac. Loan was processed expeditiously and closing completed on schedule. 

Billy V.'s profile image
Billy V. 
on Birdeye

3 years ago

Awesome 

DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

Quick, easy and accurate experience. Definitely recommend. 

JANELLE E.'s profile image
JANELLE E. 
on Birdeye

3 years ago

The process was fast and easy, and we were able to get where we wanted to be with very little pain. Xavier was persistent with his communications and took the time to ensure everything was moving along as quickly as possible. Super happy with this experience and glad we chose to stay with PennyMac. 

AUTHESHRAM B.'s profile image
AUTHESHRAM B. 
on Birdeye

3 years ago

The process took a long time and that is only the complaint I have. The support/follow-up I received from Hermes Mejia was excellent. 

OTHA C.'s profile image
OTHA C. 
on Birdeye

4 years ago

Everything was handle professionally, communication was very pleasant, and staff was proficient. We will always recommend PennyMac Loan Services. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.