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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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SHARON W.'s profile image
SHARON W. 
on Birdeye

4 years ago

Better communication, better timeliness. 

Charles K.'s profile image
Charles K. 
on Birdeye

4 years ago

Too long to close a very cut and dry refi 

Richard P.'s profile image
Richard P. 
on Birdeye

4 years ago

Calls returned when made. 

Travis S.'s profile image
Travis S. 
on Birdeye

4 years ago

Ivonne Cordero was greatly appreciated! She went about and beyond to help me settle a few matters and I grateful she works at Pennymac. Very courteous and professional. Thank you. 

SUPANSA B.'s profile image
SUPANSA B. 
on Birdeye

4 years ago

It was pleasent working with Jennifer Ovando. She's friendly kind hard-working person. If there's an opportunity, we of course would like to work with her again. thank you again and hope to talk to you soon Jennifer. 

SALVATORE L.'s profile image
SALVATORE L. 
on Birdeye

4 years ago

We were set up for a closing at a certain date and the notary came to the house, and was prepared to do the closing. The paperwork was incorrect from the beginning to the end. So he took everything back and we were told that they would reschedule another date for another closing in order to get all of the information correct. We had to continuously call them to find out what was going on this was totally unacceptable. A very bad experience. 

CAMILLE B.'s profile image
CAMILLE B. 
on Birdeye

4 years ago

Jennifer - very pleasant to work with she walked me through process-- with a lot of information to relay to me and kept me updated on all steps. 

HECTOR Q.'s profile image
HECTOR Q. 
on Birdeye

4 years ago

N/A 

LAWRENCE G.'s profile image
LAWRENCE G. 
on Birdeye

4 years ago

Jennifer and Jay were great to work with and made everything very easy. Even though I'm on the East coast and they were on the West coast there was never any problem with communication and all went smoothly. Thanks again Jennifer, we are definitely very happy!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.