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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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DOUGLAS S.'s profile image
DOUGLAS S. 
6 years ago

Great experience! Very professional and knowledgeable. 

SHARON W.'s profile image
SHARON W. 
6 years ago

Better communication, better timeliness. 

Charles K.'s profile image
Charles K. 
6 years ago

Too long to close a very cut and dry refi 

Richard P.'s profile image
Richard P. 
6 years ago

Calls returned when made. 

Travis S.'s profile image
Travis S. 
6 years ago

Ivonne Cordero was greatly appreciated! She went about and beyond to help me settle a few matters and I grateful she works at Pennymac. Very courteous and professional. Thank you. 

SUPANSA B.'s profile image
SUPANSA B. 
6 years ago

It was pleasent working with Jennifer Ovando. She's friendly kind hard-working person. If there's an opportunity, we of course would like to work with her again. thank you again and hope to talk to you soon Jennifer. 

SALVATORE L.'s profile image
SALVATORE L. 
6 years ago

We were set up for a closing at a certain date and the notary came to the house, and was prepared to do the closing. The paperwork was incorrect from the beginning to the end. So he took everything back and we were told that they would reschedule another date for another closing in order to get all of the information correct. We had to continuously call them to find out what was going on this was totally unacceptable. A very bad experience. 

Armando M.'s profile image
Armando M. 
6 years ago

There was no doubt that PenneyMac has the best offers out their because I had shop around however could not find a better deal however in my opinion the communication could of had been better under NORMAL circumstances PENNYMAC is an A+ I do understand just about everyone that can is going thru a refinance and taking opportunity of Great Rates and I am very please with your OUTSTANDING SERVICE I REALLY THANK YOU ALL for helping My wife and I in obtaining the refi 

Martin W.'s profile image
Martin W. 
6 years ago

Good people to work with 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.