PENNYMAC

RYAN S. 

on Birdeye

6 years ago

Only communication was through email and when I had questions I was unable to contact them. I would have to contact the loan originator just to have questions answered as he was the only one that gave me a direct email . 

Armando M. 

on Birdeye

6 years ago

There was no doubt that PenneyMac has the best offers out their because I had shop around however could not find a better deal however in my opinion the communication could of had been better under NORMAL circumstances PENNYMAC is an A+ I do understand just about everyone that can is going thru a refinance and taking opportunity of Great Rates and I am very please with your OUTSTANDING SERVICE I REALLY THANK YOU ALL for helping My wife and I in obtaining the refi 

CAMILLE B. 

on Birdeye

6 years ago

Jennifer - very pleasant to work with she walked me through process-- with a lot of information to relay to me and kept me updated on all steps. 

Martin W. 

on Birdeye

6 years ago

Good people to work with 

HECTOR Q. 

on Birdeye

6 years ago

N/A 

LAWRENCE G. 

on Birdeye

6 years ago

Jennifer and Jay were great to work with and made everything very easy. Even though I'm on the East coast and they were on the West coast there was never any problem with communication and all went smoothly. Thanks again Jennifer, we are definitely very happy!! 

LESLIE M. 

on Birdeye

6 years ago

we had a great experience with Hermes and his team.... 

Manuel R. 

on Birdeye

6 years ago

The process took a lot longer than expected. There should be direct lines to loan officer instead of having to go through different people 

Robert W. 

on Birdeye

6 years ago

Loved working with my Pennymac team. From the date I contacted them to match or beat my loan offer from another lender, it only took three weeks to close. Pennymac beat my other offer by $1300.. Love using their app too. It makes keeping up with your mortgage easy.