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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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RYAN S.'s profile image
RYAN S. 
on Birdeye

4 years ago

Only communication was through email and when I had questions I was unable to contact them. I would have to contact the loan originator just to have questions answered as he was the only one that gave me a direct email . 

Armando M.'s profile image
Armando M. 
on Birdeye

4 years ago

There was no doubt that PenneyMac has the best offers out their because I had shop around however could not find a better deal however in my opinion the communication could of had been better under NORMAL circumstances PENNYMAC is an A+ I do understand just about everyone that can is going thru a refinance and taking opportunity of Great Rates and I am very please with your OUTSTANDING SERVICE I REALLY THANK YOU ALL for helping My wife and I in obtaining the refi 

Lisa B.'s profile image
Lisa B. 
on Birdeye

4 years ago

My m.a.c. Team was true to the form. From my initial call to the end. They made my refinance smooth as they said. Gave me updates and where I stood on my approval. Informed me whether or not additional information was needed. All I had to do was wait a couple of days to make sure I did not change my mind. This refinance is much needed since prices as gone up on other things. Thank you all for a job well done. Lisa B. 

GARY B.'s profile image
GARY B. 
on Birdeye

4 years ago

All of those we dealt with were a great help and made the process easy and smooth sailing!! 

Martin W.'s profile image
Martin W. 
on Birdeye

4 years ago

Good people to work with 

LESLIE M.'s profile image
LESLIE M. 
on Birdeye

4 years ago

we had a great experience with Hermes and his team.... 

Manuel R.'s profile image
Manuel R. 
on Birdeye

4 years ago

The process took a lot longer than expected. There should be direct lines to loan officer instead of having to go through different people 

Robert W.'s profile image
Robert W. 
on Birdeye

4 years ago

Loved working with my Pennymac team. From the date I contacted them to match or beat my loan offer from another lender, it only took three weeks to close. Pennymac beat my other offer by $1300.. Love using their app too. It makes keeping up with your mortgage easy. 

ORLANDO M.'s profile image
ORLANDO M. 
on Birdeye

4 years ago

The process of my loan was quick and easy. The communication with the mac team was great. Thanks you again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.