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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mission Accomplished
good experience!
I was delighted on how easy the whole process was for refinancing. Thank you for presenting a well organized format and creating a peace of mind that my account will be well managed by a mortgage company such as Penny Mac.
From start to finish, communication was always at the highest level. Sarah made this process easy and ensured our questions were answered quickly.
Refinancing is always a lengthy process. The penny Mac team was on top of every detail with folks from coast to coast working remotely during a pandemic. The entire process was seamless. Thank you everyone for taking the stress out of this endeavor and creating a very pleasant experience for me.
Great experience from the very beginning to the end! Our representative (Sarahi) was very informative, tentative to our questions and made sure we fully understood resulting in a speedy and smooth process; and it was done with a smile😊.
We didn't close on the original closing date. The mobile notary informed us of requiring over $3,000 for the closing which was not accurate as per our loan documents and that was not communicated to us by any member of Penny Mac. We did close 3 weeks after our original date and the documents were not accurate then. Very frustrating to make contact with Penny Mac. Games of voice mail tag and not being able to get through the phone system because of the heavy call volume. Barely acceptable
Speed, accuracy, communicative, met expectations.
Jennifer was very knowledgeable and professional
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.