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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,030 reviews
Select a rating
Leandrew Shumate, J.'s profile image
Leandrew Shumate, J. 
on Birdeye

an hour ago

The team did a great job taking me through this process. 

Business response:

Hi Leandrew - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Willians C.'s profile image
Willians C. 
on Birdeye

5 hours ago

Nicole was the best person i have worked whit thanks 

Business response:

Thank you for taking the time to share your experience with us, Willians. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gregory M.'s profile image
Gregory M. 
on Birdeye

8 hours ago

An efficient and speedy process and Great Customer service! 

Business response:

Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tammy O.'s profile image
Tammy O. 
on Birdeye

a day ago

none at this time. 

Business response:

Thank you for the positive review, Tammy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacob F.'s profile image
Jacob F. 
on Birdeye

a day ago

EVERYONE WAS GREAT. AWESOME COMMUNICATION AND STEAMLINE SIMPLE PROCESS. THANK YOU  

Business response:

Thank you for taking the time to share your experience with us, Jacob. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nancy Sucato And Dan S.'s profile image
Nancy Sucato And Dan S. 
on Birdeye

2 days ago

Perfect score! Thank you for your help 

Business response:

Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maxwell J.'s profile image
Maxwell J. 
on Birdeye

2 days ago

Yester was great, she quickly answered all of my questions or followed up on any items that she needed to check with another member of her team for (e.g. underwriting). I thought throughout the process both her and Lee were great communicators.  

Business response:

Hi Maxwell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Terry A.'s profile image
Terry A. 
on Birdeye

2 days ago

Everyone that we dealt with was very helpful and eager to help resolve any concerns we had. Thank you 

Business response:

Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Calvin C.'s profile image
Calvin C. 
on Birdeye

3 days ago

Everyone was very Knowledgeable 

Business response:

Hi Calvin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,030 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.