Yester and Scott both were great to work with. Very helpful and pleasant. Kept me updated on every step.
Business response:
Thank you for the positive review, Theresa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day.
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Russ was wonderful to work with.
Business response:
Thank you for taking the time to share your experience with us, Renate. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.
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Portia took the original survey and was upset pennymac made her wait for her next paystub, after management explained why, it made more sense as to why it was needed, had management resend survey
Business response:
Hi Isaac - Your feedback is greatly appreciated. Thank you for the review.
I would like to acknowledge Richard Peck and John McNeil. They both explained the +’s/-‘s of the market and personal exposure. We discussed an affordable game plan to remove debt, save money over time while providing resources today.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day!
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Excellent customer service and I appreciate the convenience of the loan process. Ross was great to work with and I would highly recommend him to my friends and family.
Business response:
Thank you for taking the time to share your experience with us, Kevin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.
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Sandra had excellent communication. Always quick to respond to any query. She helped a lot in documentation process as well.
Business response:
Hi Abhijeet - Your feedback is greatly appreciated. Thank you for the review.
Everyone we worked with was great. Super helpful and great with communicating anything and everything.
Business response:
Hi Lisa - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day!
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Process was super easy and straight forward. Everyone was extremely helpful.
Business response:
Thank you for the positive review, Stacy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day.
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Great
Business response:
Hi John - Your feedback is greatly appreciated. Thank you for the review.
Google reviews (3,233)