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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,471 reviews
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Daniel T.'s profile image
Daniel T. 
3 hours ago

Thank you Tyra!! 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Michael Y.'s profile image
Michael Y. 
13 hours ago

Amazing service 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda S.'s profile image
Amanda S. 
14 hours ago

Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help! 

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Sheetal P.'s profile image
Sheetal P. 
14 hours ago

Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly. 

Business response:

Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yul H.'s profile image
Yul H. 
15 hours ago

The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.  

Business response:

Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tommy M.'s profile image
Tommy M. 
a day ago

Everyone was quick, cordial and friendly, helpful and on point with any updates. 

Business response:

Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Steve S.'s profile image
Steve S. 
a day ago

Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly. 

Business response:

Thank you for taking the time to share your experience with us, Steve. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Brian G.'s profile image
Brian G. 
a day ago

It was a smooth and easy process  

Business response:

Hi Brian - Your feedback is greatly appreciated. Thank you for the review. 

Tamia B.'s profile image
Tamia B. 
a day ago

Very helpful all of who i worked with. Fast easy transaction! 

Business response:

Hi Tamia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,471 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.