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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,616 reviews
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William V.'s profile image
William V. 
on Birdeye

an hour ago

Great service and care. Appreciate all the teamwork! 

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Isarah M.'s profile image
Isarah M. 
on Birdeye

3 hours ago

and once again, PENNYMAC help us again, These past two years ( like any others ) have been thru alot with maintain our mortgage. ( IF YOULIVED FLORIDA YOU SHOULD KNOW WHY ) .I cannot be any more happier with their services. THANK YOIU VERY MUCH? for your services, your help and all the above. PEENYMAC have proven that they do care for their peoples. Sunrise Fl.  

Business response:

Thank you for the positive review, Isarah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joel S.'s profile image
Joel S. 
on Birdeye

17 hours ago

The hundreds of calls and people it was hard to keep track your communications. Not sure why we got so, so many calls immediately.  

Business response:

Hi Joel - Your feedback is greatly appreciated. Thank you for the review. 

Robert R.'s profile image
Robert R. 
on Birdeye

2 days ago

Everything was so smooth from beginning to end. 

Business response:

Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lincoln T.'s profile image
Lincoln T. 
on Birdeye

3 days ago

I hit a low number on the last question by mistake thinking that 5 was the highest. We are very pleased with our dealings with Pennymac from start to finish. 

Business response:

Thank you for the positive review, Lincoln! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard G.'s profile image
Richard G. 
on Birdeye

4 days ago

Great experience  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Donald F.'s profile image
Donald F. 
on Birdeye

4 days ago

Very pleased with everything. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kristina S.'s profile image
Kristina S. 
on Birdeye

4 days ago

The Penny Mac team was there everytime I had a question they are a Amazing team . 

Business response:

Hi Kristina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lynne K.'s profile image
Lynne K. 
on Birdeye

4 days ago

You make getting a home equity loan very easy and quick. 

Business response:

Hi Lynne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,616 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com