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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyra and Brandon were great ambassadors of the company and went out of their way to help us throughout the process as we encountered obstacles and dealt with poor communication between sub offices within the company.
Business response:
Hi Julia - Your feedback is greatly appreciated. Thank you for the review.
Barry was very helpful in this process. Quick to respond to any questions and was always friendly. I would recommend working with him to any of my friends or family that needed help with a mortgage. Very chill experience overall.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
While it is sometimes difficult to work over the phone as opposed to face to face your team helped me to understand and complete all the tasks
Business response:
Hi Susan - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The only thing that my attorney mentioned is that the same Information is requested by multiple people and when he emails that person it doesn’t seem to get back to them directly. That’s why multiple people request the same documents.
Business response:
Hi Veronica - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tyra is awesome! Very kind and helpful
Business response:
Hi Lucas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Hilda was a pleasure to work with. She kept me updated and was very professional.
Business response:
Hi Dennis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Latrice was absolutely amazing ! She was pleasant, understanding extremely professional and even answered questions after my closing. I appreciate all she did to make this transaction a very smooth one !
Business response:
Thank you for taking the time to share your experience with us, Jessica. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Hunter was great to work with. Fixed any hiccups and explained the loan thoroughly. Faiza was wonderful. She checked in once a week with a call, and quickly answered any text messages. They were both very knowledgable, kind, efficient, and thorough
Business response:
Hi Glennda - Your feedback is greatly appreciated. Thank you for the review.
Highly recommend pennymac to others
Business response:
Hi Ludwell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.