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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every team member acted very professionally and answered any questions that we had concerning the process. I felt very comfortable speaking with everyone I spoke with and would definitely go with Penny Mac on any other needs that may arise.
Business response:
Hi Agnes - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Grace is one of the greatest person I ever had the pleasure of doing business with She is like a family member always on point and did the job perfect. She ensured they everyone did there job even on Saturday and after hours. She always had time
Business response:
Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very nice team😀
Business response:
Thank you for the positive review, Ut! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would say the only thing that I would recommend is little more info at the end. The closing date was suppose to be the Nov. 5 and I did not care that it was later but we really did not get any info on it.
Business response:
Thank you for taking the time to share your experience with us, Jack. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The loan application process and closing were handled professionally and everyone was knowledgeable and courteous.
Business response:
Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great customer service and Knowledge .
Business response:
Hi Roland - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
During the entire process.. I received Excellent Excellent Customer Service!!! I am in my New Home because of the Team!!!! Thanks to ALL!!!
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team was supportive throughout the process.
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Love that the refi was easy.
Business response:
Hi Shannon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,913 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.