This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
N/A
Business response:
Hi Bernabe - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Cameron and Tyra were great to work with. More or less prompt responses, very knowledgeable, and great customer service. I can’t thank them enough for making the home buying experience as seamless as possible.
Business response:
Thank you for the positive review, Dwayne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone l dealt with was professional , courteous knowledgeable throughout the loan process. I was pleased with the outcome.
Business response:
Hi Leoatis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything was flawless and easy!! Thanks so much!!
Business response:
Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Awesome job! Thanks
Business response:
Thank you for taking the time to share your experience with us, Phillip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
David P. And Barry were both helpful and informative throughout the whole process. I am pleased with the service I received!
Business response:
Hi Cerissa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The only problem I had was stress but that is due to my PTSD not being able to keep up or sort things out fast enough. Having said that the folks at Penny Mac were great and helpful at every step. Thanks Guys!
Business response:
Hi Cole - Your feedback is greatly appreciated. Thank you for the review.
I wish that the list of items needing to uploaded was more complete the first time versus receiving multiple email requests throughout th process.
Faiza was great! Always followed up timely and was a great reason for the scores.
Business response:
Thank you for the positive review, Scott! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,578 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.