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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,205 reviews
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Bryce M.'s profile image
Bryce M. 
6 days ago

Jamey and Andrea were awesome and easy to work with. This is my second mortgage with PennyMac and I have had a great experience. 

Frantz G.'s profile image
Frantz G. 
6 days ago

It was a pleasure working with Faiza Saleem 

Margaret W.'s profile image
Margaret W. 
6 days ago

Jamie went above and beyond to assist us in obtaining all the necessary documents etc. to complete our loan. VA loans are never easy due to the many requirements that they have and he contacted VA several times on our behalf. 

Willie R.'s profile image
Willie R. 
a week ago

I like the fact that you take an active part in helping the client through the whole process. 

Tomalge W.'s profile image
Tomalge W. 
a week ago

Rosario was simply amazing. She communicated so well. I was always aware of any needs. I never had to reach out to her because she was keeping me informed the entire way. Stephanie was awesome as always. I will work with Stephanie and Rosario always 

Anna B.'s profile image
Anna B. 
a week ago

Jimmy & Sandra were very professional. There are times that I have given up, but they kept encouraging me. Till the end we got it done. 

William M.'s profile image
William M. 
a week ago

They truly answered every question I had. With honesty and to the point. 

Hannah K.'s profile image
Hannah K. 
a week ago

Scammers for every dollar they can take you for. They will lie to your ear and there is no accountability. The head department they all answer isnt a place you can be transferred to so you either pay them or accrue additional charges. Extortion. My payments posted 6/23 and the payoff was good until the 26th. They didnt process anything until the 27th and I have to now pay another 800 to cover the payoff amount, on top of continued late fees and 0 grace after a house fire. was told I would be in forbearance, never happened. w... read more

Gregory C.'s profile image
Gregory C. 
a week ago

Faiza was a tremendous help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.