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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
He was quick to get back to us and not leaving us hanging, great guy
Business response:
Hi Stanley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great service and communication
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My overall experience was very good. At one point when I felt like I was struggling the team assured me that they Got this me covered
Business response:
Thank you for the positive review, Bernard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was always helpful and the communication through the whole process gave me a peace of mind.
Business response:
Hi Lourdes - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Superb team keep up the great job you all are doing!
Business response:
Thank you for the positive review, Arturo! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liem was truly helpful and an excellent advocate for us during this process.
Business response:
Thank you for taking the time to share your experience with us, Tyler. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Rosario was extremely helpful and responsive. She answered all of my questions very quickly and made the process smooth and easy. Even when we moved closing date a week in advance she got all the tasks in very quickly.
Business response:
Hi Huda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
customer service is horrible. wishing I had gone with another lender at this point, impossible to get a real person on the phone or live chat. extremely frustrating. 15 minutes of going in circles button games automated phone calls, no different on websites chat.
Business response:
Hi Kevin - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Outstanding Experience sge helped with all of our questions
Business response:
Hi Joseph - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,151 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.