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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have used PennyMac exclusively since 2014 (3 purchases and a refinance). They have been incredible every time! This go around with Nick (loan officer) and Grace (Team leader) were more than professionals - they were more like partners! We have a loan number with PennyMac but my wife and I never felt like that was all we were to them! Thank you Nick and Grace!!!
Business response:
Hi Robert - Your feedback is greatly appreciated. Thank you for the review.
She made my process smooth and fast! Always there to answer any questions I had! Literally the best service I ever recived thank you Veronica! If I ever have to Refiance again I want her to be the one to help me!
Business response:
Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
You have a great team of players there
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Service was great and we received more than previously calculated. There was a time delay but everything was very painless.
Business response:
Hi Aaron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liem was incredibly polite and helpful he couldnt have made getting my loan easier.
Business response:
Hi Alexander - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My experience with PennyMac was great and the service was outstanding.
Business response:
Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Nothing further at this time.
Business response:
Hi Amanda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Jamie was fantastic to work with, he was prompt to respond, timely with all communications and clearly answered any questions I had!
Business response:
Hi Jessica - Your feedback is greatly appreciated. Thank you for the review.
Only one small thing and might not be 100% Pennymac - after approval basic 3 day payment process/wait - it’s more like a week - still waiting, so we shall see how long it might actually take..
Business response:
Hi Lynn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,189 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.