PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,189 reviews
Select a rating
Robert B.'s profile image
Robert B. 
4 days ago

I have used PennyMac exclusively since 2014 (3 purchases and a refinance). They have been incredible every time! This go around with Nick (loan officer) and Grace (Team leader) were more than professionals - they were more like partners! We have a loan number with PennyMac but my wife and I never felt like that was all we were to them! Thank you Nick and Grace!!! 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Harry K.'s profile image
Harry K. 
4 days ago

She made my process smooth and fast! Always there to answer any questions I had! Literally the best service I ever recived thank you Veronica! If I ever have to Refiance again I want her to be the one to help me! 

Business response:

Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael R.'s profile image
Michael R. 
6 days ago

You have a great team of players there 

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Aaron H.'s profile image
Aaron H. 
a week ago

Service was great and we received more than previously calculated. There was a time delay but everything was very painless. 

Business response:

Hi Aaron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexander K.'s profile image
Alexander K. 
a week ago

Liem was incredibly polite and helpful he couldnt have made getting my loan easier. 

Business response:

Hi Alexander - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth E.'s profile image
Kenneth E. 
a week ago

My experience with PennyMac was great and the service was outstanding. 

Business response:

Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Amanda F.'s profile image
Amanda F. 
a week ago

Nothing further at this time. 

Business response:

Hi Amanda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jessica S.'s profile image
Jessica S. 
a week ago

Jamie was fantastic to work with, he was prompt to respond, timely with all communications and clearly answered any questions I had! 

Business response:

Hi Jessica - Your feedback is greatly appreciated. Thank you for the review. 

Lynn L.'s profile image
Lynn L. 
a week ago

Only one small thing and might not be 100% Pennymac - after approval basic 3 day payment process/wait - it’s more like a week - still waiting, so we shall see how long it might actually take.. 

Business response:

Hi Lynn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,189 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.