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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I like the fact that you take an active part in helping the client through the whole process.
Rosario was simply amazing. She communicated so well. I was always aware of any needs. I never had to reach out to her because she was keeping me informed the entire way. Stephanie was awesome as always. I will work with Stephanie and Rosario always
Jimmy & Sandra were very professional. There are times that I have given up, but they kept encouraging me. Till the end we got it done.
They truly answered every question I had. With honesty and to the point.
Scammers for every dollar they can take you for. They will lie to your ear and there is no accountability. The head department they all answer isnt a place you can be transferred to so you either pay them or accrue additional charges. Extortion. My payments posted 6/23 and the payoff was good until the 26th. They didnt process anything until the 27th and I have to now pay another 800 to cover the payoff amount, on top of continued late fees and 0 grace after a house fire. was told I would be in forbearance, never happened. w... read more
Faiza was a tremendous help
I appreciated the speed in which our loan was completed. You are fast, attentive and friendly. You completed the loan when you said you would. I will definitely recommend
I was very pleased with the professionalism of everyone involved in my loan processing, and Veronica's timely , consistent and knowledgeable responses to all my questions
HILDA WAS AWESOME AND IS STILL WORKING ON ONE OF MY ISSUES - HOPEFULLY RESOLVED SOON. :)
PENNYMAC has a 4.4 star rating with 48,201 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.