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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,026 reviews
Select a rating
Eleanor W.'s profile image
Eleanor W. 
on Birdeye

4 days ago

Easy to work with, and great service  

Business response:

Hi Eleanor - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dulcina S.'s profile image
Dulcina S. 
on Birdeye

5 days ago

Excellent communication, thorough, worked to get my loan approved despite a few hurdles. 

Business response:

Thank you for the positive review, Dulcina! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Henry F.'s profile image
Henry F. 
on Birdeye

5 days ago

Great job on getting my loan approved fast. 

Business response:

Hi Henry - Your feedback is greatly appreciated. Thank you for the review. 

Gerardo Ciuro R.'s profile image
Gerardo Ciuro R. 
on Birdeye

5 days ago

Great communication  

Business response:

Hi Gerardo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Romey W.'s profile image
Romey W. 
on Birdeye

5 days ago

Each member of my team was professional and answered all my questions, and kept me informed through every step of the process. Excellent communication and customer service.  

Business response:

Hi Romey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Danny B.'s profile image
Danny B. 
on Birdeye

6 days ago

The whole loan process was as smooth as silk! We’re very pleased with everything.  

Business response:

Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Annette F.'s profile image
Annette F. 
on Birdeye

6 days ago

The loan officer was great. He answered my questions, walked me through the docusign process. Destinies was great too. She told me how to deal with the many solicit callers for a mortgage loan and there were many calls. It worked. Thanks to all. 

Business response:

Thank you for the positive review, Annette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark G.'s profile image
Mark G. 
on Birdeye

a week ago

Working with both Lee and Grace from beginning to end was wonderful. They advocated for us throughout the process. We cannot thank them enough for their hard work and dedication. 

Business response:

Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Wayne G.'s profile image
Wayne G. 
on Birdeye

a week ago

Thanks for the location accommodations required for closing. 

Business response:

Thank you for taking the time to share your experience with us, Wayne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,026 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.