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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Richard P.'s profile image
Richard P. 
on Birdeye

2 days ago

We have been with Pennymac for a long time and will continue to be with the company.  

Business response:

Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bobby W.'s profile image
Bobby W. 
on Birdeye

2 days ago

Excellent from start to finish  

Business response:

Hi Bobby - Your feedback is greatly appreciated. Thank you for the review. 

Stan W.'s profile image
Stan W. 
on Birdeye

2 days ago

Tommy Palacios is by far the best person I have ever worked with during the new mortgage process or refinancing. Tommy was with us every step of the way. He went above and beyond to assist us and to make sure we were well taken care of.  

Business response:

Thank you for the positive review, Stan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joel Serrano R.'s profile image
Joel Serrano R. 
on Birdeye

2 days ago

My family and I were greatly satisfied with the work of closing agent Rosario Lopez, she was very understanding, helpful and very professional!!!, the purchase of the house was accomplished very well!! WE ARE VERY HAPPY WHITH PENNYMAC!!!!! 

Business response:

Hi Joel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

John C.'s profile image
John C. 
on Birdeye

2 days ago

Our processor, James Wright, went above and beyond our expectations. He not only made our purchase process uneventful and smooth he also facilitated with the eventual closing of our sale property. We would have closed on either without his assistance 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Philip L.'s profile image
Philip L. 
on Birdeye

2 days ago

Great team I worked with very helpful and very detailed when speaking with them. 

Business response:

Thank you for taking the time to share your experience with us, Philip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gary W.'s profile image
Gary W. 
on Birdeye

2 days ago

True professionals, very efficient, and great communication!  

Business response:

Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terry S.'s profile image
Terry S. 
on Birdeye

2 days ago

My loan application was handled efficiently and without any delays or other problems. Everyone I dealt with was very friendly and gave me excellent support. 

Business response:

Hi Terry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dorothea H.'s profile image
Dorothea H. 
on Birdeye

3 days ago

Ms. Yester was AWESOME! She answered all my questions and replied to all my texts in a timely manner. She has a very pleasant and professional demeanor! 

Business response:

Hi Dorothea - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com