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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,493 reviews
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Walter R.'s profile image
Walter R. 
2 days ago

Edna Gotsy was very friendly and professional. She made my experience very pleasant.  

Business response:

Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Wade H.'s profile image
Wade H. 
3 days ago

Great respect for the loan officer she was great and didn’t have any issues!! 

Business response:

Hi Wade - Your feedback is greatly appreciated. Thank you for the review. 

Daniel T.'s profile image
Daniel T. 
4 days ago

Thank you Tyra!! 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Rose R.'s profile image
Rose R. 
4 days ago

Matt McGlinn was an excellent loan originator and always answered my questions / concerns in a timely manner. Barry Morrow was very prompt and professional. Top notch team of loan personnel. 

Business response:

Hi Rose - Your feedback is greatly appreciated. Thank you for the review. 

Michael Y.'s profile image
Michael Y. 
4 days ago

Amazing service 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Amanda S.'s profile image
Amanda S. 
4 days ago

Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help! 

Business response:

Hi Amanda - Your feedback is greatly appreciated. Thank you for the review. 

Sheetal P.'s profile image
Sheetal P. 
4 days ago

Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly. 

Business response:

Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yul H.'s profile image
Yul H. 
4 days ago

The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.  

Business response:

Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony L.'s profile image
Anthony L. 
5 days ago

None 

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,493 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.