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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,913 reviews
Select a rating
David R.'s profile image
David R. 
on Birdeye

6 days ago

None. Tks 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alta E.'s profile image
Alta E. 
on Birdeye

a week ago

Knowledgeable, courteous, great working together and would recommend others to PennyMac. 

Business response:

Thank you for the positive review, Alta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bruce C.'s profile image
Bruce C. 
on Birdeye

a week ago

It would have been helpful if someone had told me that cash due at closing needed to be payable to Service Link.  

Business response:

Hi Bruce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra F.'s profile image
Debra F. 
on Birdeye

a week ago

It’s been such a pleasure going through our home equity loan with Pennymac. They kept us updated throughout the process.  

Business response:

Thank you for taking the time to share your experience with us, Debra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nathaniel B.'s profile image
Nathaniel B. 
on Birdeye

a week ago

Great experience such an easy process.  

Business response:

Hi Nathaniel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel M.'s profile image
Daniel M. 
on Birdeye

a week ago

Easy money. Good job. Way less hassle than other mortgages. GO VA!  

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Glenn R.'s profile image
Glenn R. 
on Birdeye

a week ago

Thank you for your professionalism! 

Business response:

Hi Glenn - Your feedback is greatly appreciated. Thank you for the review. 

Stephen R.'s profile image
Stephen R. 
on Birdeye

a week ago

Great bunch of folks...Other than a small wait after finding out my wife has to also sign, another great experience..Thanks, Steve 

Business response:

Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald C.'s profile image
Ronald C. 
on Birdeye

a week ago

Easy, fast and professional! 

Business response:

Hi Ronald - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,913 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.