PENNYMAC

4.4

Mortgage Lenders
Westlake Village, CA

About this business

Finance Mortgage Lenders

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 7:00 p.m.
Tue	6:00 a.m. to 7:00 p.m.
Wed	6:00 a.m. to 7:00 p.m.
Thu	6:00 a.m. to 7:00 p.m.
Fri	6:00 a.m. to 7:00 p.m.
Sat	6:00 a.m. to 5:00 p.m.
Sun	Closed

4.449,407 reviews

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Kenneth B.

a week ago

Ammie Mack was soon friendly and professional I could call her an she answered all my concerns. Thanks

Business response:

Thank you for your kind words about Ammie Mack’s professionalism and support. We’ll be sure to share your appreciation with her. If you ever have more questions or need assistance, please text us at (805) 716-6348. We’re grateful you chose Pennymac and look forward to serving you again!

Albert S.

2 weeks ago

Extremely professional, courteous, and helpful. All my concern were answered and handled in a timely manner.

Business response:

Thank you for your kind words about our professionalism and timely assistance. We're delighted to have addressed your concerns so efficiently. If you ever have questions or need further help, please text us at (805) 716-6348. We appreciate your trust in Pennymac!

Denise F.

2 weeks ago

Abby did a great job assisting me & responded quickly to any questions I had. I was a little frustrated in that the amount I was initially told we would receive changed a couple of times. The overall experience was good.

Business response:

Thank you for sharing your feedback. We apologize for any frustration regarding the changing amounts. We're glad Abby provided excellent assistance and will share your appreciation with her. If you have any questions or need further help, please text us anytime at (805) 716-6348. We appreciate your experience with Pennymac!

Carole S.

2 weeks ago

It was a good experience

Business response:

Thank you for sharing your positive experience with Pennymac! We're delighted to know you had a good experience. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348. We appreciate your feedback and look forward to serving you again.

Cornell P.

2 weeks ago

Everyone on my loan team was a pleasure to work with.

Business response:

Thank you for your wonderful feedback! We're delighted to hear your loan team made your experience with Pennymac a pleasure. We'll be sure to share your kind words with them. If you ever have questions or need further assistance, please feel free to text us at (805) 716-6348.

Kenneth B.

2 weeks ago

everyone professional and helpful

Business response:

Thank you for your wonderful feedback! We're glad you found everyone professional and helpful. We'll be sure to share your appreciation with our team. If you ever have questions or need further assistance, please text us at (805) 716-6348. We appreciate your trust in Pennymac!

Alexander P.

2 weeks ago

Barry was always reaching out and easy to get in touch with. He was very kind and professional. Thanks Barry!

Business response:

Thank you for your kind words about Barry’s communication and professionalism! We’ll be sure to share your appreciation with him. If you ever need further assistance, please call (844) 917-3669, email barry.morrow@pnmac.com, or text us at (805) 716-6348. We’re always here to help at Pennymac.

Jacquelyn M.

2 weeks ago

Amazing experience start to finish! I’m a PennyMac mortgage customer for life! Thank you Grace and Rosario!!!

Business response:

Thank you for your wonderful feedback! We're thrilled you had an amazing experience with Pennymac. Your kind words for Grace and Rosario will be shared with them. If you ever need assistance, please text us at (805) 716-6348 or call (844) 917-3669. We're grateful to have you as a customer for life!

Michael W.

2 weeks ago

Couldn't ask for a better or more patient group to work with.

Business response:

Thank you for your wonderful feedback! We're grateful you found our group patient and helpful. We'll be sure to share your appreciation with the team. If you ever have questions or need further assistance, please text us at (805) 716-6348. We appreciate your trust in Pennymac!