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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very simple, straightforward, and stress-free
Business response:
Hi Lyndi - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Keep up the Great work !
Business response:
Thank you for taking the time to share your experience with us, Benson. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Dreams are made with the help of an excellent team.
Business response:
Hi Alton - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It is ridiculous that it takes 20 minute to get ahold of a real person. The automated voice program is terrible. Pennymac, do better. After speaking with a customer service rep, I was told to call a different number and the promptly hung up on. I do not recommend Pennymac to anyone if they can avoid it.
Business response:
Hi Joey - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I'm thankful for Faiza. She was not only very responsive, more than anything she was proactive and expedient in helping me through the mortgage process.
Business response:
Hi Guily - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Process was very well explained.
Business response:
Hi Marco - Your feedback is greatly appreciated. Thank you for the review.
The service provided was timely, professional and easy to navigate. Everyone responded to my questions and made the experience seamless.
Business response:
Thank you for the positive review, Malinia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Outstanding customer service. Thank you for your super support.
Business response:
Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Smooth experience. Fast and followed schedule exactly as explained.
Business response:
Hi Maria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,064 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.