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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,807 reviews
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Mark P.'s profile image
Mark P. 
4 weeks ago

Eric Lewis, Rosario Lopez and Letisia Gonzales were an awesome team to work with. Nothing but praise for these three individuals helping get our home mortgage. Thank You!!!!!! 

Business response:

Thank you for sharing your experience! We will gladly share your kind words with Eric, Rosario, and Letisia for delivering outstanding mortgage service. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Dale L.'s profile image
Dale L. 
a month ago

Thanks for the great professionalism and support 

Business response:

Hi Dale, thank you for choosing Pennymac. We are thrilled to deliver dedicated customer support throughout your experience. Please feel free to text us at (805) 716-6348 if you have any questions or need further assistance. 

Blaine M.'s profile image
Blaine M. 
a month ago

They like to waste your time. I will gladly be getting a different loan through any other company. Even if I have to pay twice much, it’ll be worth it. 

Business response:

Hello Blaine, Pennymac strives to provide an efficient, transparent lending experience alongside competitive financing options. We'd like to connect you with our internal team to address your concern. Please text us at (805) 716-6348 for any questions or further assistance. 

Stacey M.'s profile image
Stacey M. 
a month ago

Thank you for making my dream come true!!! 

Business response:

Hi Stacey, we are thrilled to deliver a wonderful customer experience at Pennymac. Congratulations on reaching this incredible homeownership milestone! For any questions or further assistance, you can text us at (805) 716-6348. 

Jon M.'s profile image
Jon M. 
a month ago

Ammie was easy to work with. Very nice and always answered questions 

Business response:

Hi Jon, thank you for your feedback! At Pennymac, we love delivering great customer service, and we will gladly share your kind appreciation with Ammie. For any questions or further assistance, you can text us at (805) 716-6348. 

Denise V.'s profile image
Denise V. 
a month ago

Everyone was so friendly and helpful 

Business response:

Denise, thank you for your wonderful feedback. We take great pride in our staff friendliness and helpfulness to ensure your experience with Pennymac is seamless. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Avrile R.'s profile image
Avrile R. 
a month ago

Jamie was a pleasure to work with and others on the team. 

Business response:

Hi Avrile, thank you for your feedback. We are glad our staff provided a wonderful experience, and we will certainly share your appreciation with Jamie and the team. For any questions or further assistance, you can reach Pennymac by text messaging at (805) 716-6348. 

Julie H.'s profile image
Julie H. 
a month ago

Sandra went out of her way to be responsive, professional and helpful! 

Business response:

Thank you for the wonderful feedback, Julie! At Pennymac, we take pride in delivering great customer service, and we will gladly share your praise with Sandra. You can text our team at (805) 716-6348 for any questions or further assistance. 

Ann H.'s profile image
Ann H. 
a month ago

Tyra is an asset to your company. She was with me hand in hand during this exciting and challenging event. She was friendly, knowledgeable and professional. 

Business response:

Hi Ann, thank you for sharing your experience! We will gladly pass your appreciation along to Tyra for providing outstanding customer service throughout your journey. For any questions or further assistance, you can text us at (805) 716-6348. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,807 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.