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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Grace was on top of all our needs. She handled everything with professionalism and she’s very knowledgeable. I had a very smooth experience with our paperwork.
Business response:
Thank you for taking the time to share your experience with us, Augustine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I was very impressed with both Grace Sparks and Michael Howarth throughout my loan application. Very efficient, professional and responsive.
Business response:
Hi Cam - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Peter was extremely patient and helpful throughout the entire process.
Business response:
Thank you for taking the time to share your experience with us, Nicholas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
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Business response:
Hi Rosalyn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Barry was so pleasant to work with. Always responsive and helpful. Answered all questions without hesitation or able to get the answer and always responded as he said he would.
Business response:
Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Special thanks to Kimberly Fenelly for her kindness, patience & answering all my inquiries.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Rosario was great! Very good communicator
Business response:
Hi Joshua - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I thought my loan officer was extremely courteous and professional.
Business response:
Thank you for taking the time to share your experience with us, Tionne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone i talked to at Pennymac explained everything to fit into what I wanted you accomplish!
Business response:
Hi Kimberly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,606 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.