This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
PENNYMAC has a 4.5 star rating with 49,833 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.
Mary and Rihanna made the progress very easy for me.I appreciate the professionalism and personal attention they gave me going through the process.
Business response:
Hi Bernard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Mr R. Martin , Mr E Zaragoza and the Mac Team Guided us thru the process professionally and our loan process went thru seemlessly and we are forever grateful Again thanks to the whole team , keep up the good work
Business response:
Thank you for the positive review, Lester! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The overall experience was exceptional. They were with me every step of the way and explained everything in great detail.
Business response:
Thank you for the positive review, Diane! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nathan Camp was terrific to work with in the initial stages of our loan. When he turned us over to Grace Sparks, the high level of customer service continued. She was always professional, accessible, and communicative - all greatly appreciated.
Business response:
Hi Betina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
A+ broker and processing team.
Business response:
Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Cant talk to anybody on the phone
Absolutely won experience!!
Business response:
Thank you for taking the time to share your experience with us, Stacy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great experience. Everyone was very nice and helpful
Business response:
Thank you for taking the time to share your experience with us, Matthew. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
All of PennyMac's representatives that I contacted during this process were cordial, respectful, and highly professional. They were all excellent.
Business response:
Hi Earl - Your feedback is greatly appreciated. Thank you for the review.