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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,581 reviews
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Angela L.'s profile image
Angela L. 
on Birdeye

a week ago

Ms. Edna and Billy were so helpful and patient with me. Thank you Pennymac! 

Business response:

Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Roni G.'s profile image
Roni G. 
on Birdeye

a week ago

Everyone was so patient with me as I was trying to make decisions and I appreciate the time and care they took answering my questions. Thank you! 

Business response:

Hi Roni - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Patricia G.'s profile image
Patricia G. 
on Birdeye

a week ago

R Brandon Ternes was fantastic, detailed, thorough during the overall process. 

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shannon G.'s profile image
Shannon G. 
on Birdeye

a week ago

Very easy, quick, and accessible. Thank you! 

Business response:

Thank you for the positive review, Shannon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John Swartz J.'s profile image
John Swartz J. 
on Birdeye

a week ago

Everyone I dealt with during my home equity loan process was great and easy to talk too 

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
on Birdeye

a week ago

Great experience  

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Saida T.'s profile image
Saida T. 
on Birdeye

a week ago

Kennedy was extremely helpful. 

Business response:

Hi Saida - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul R.'s profile image
Paul R. 
on Birdeye

a week ago

The whole process was something from a horror movie. I regret buying a house even hearing the name pennymac. I wish I had rented. The processing was horrible  

Business response:

Hi Paul - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mary G.'s profile image
Mary G. 
on Birdeye

a week ago

Everyone was kind and understanding  

Business response:

Thank you for the positive review, Mary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,581 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com