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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm not the best when it comes to things like mortgage. The entire team from my loan officer to people I interacted with over the phone were professional, patient and knowledgeable and willing to take the time I needed to understand what was going on
Business response:
Hi Walter - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Service was excellent and timely
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
Everyone was responsive and easy to get ahold of; I like the feature to be able to text with someone
Business response:
Thank you for the positive review, Diane! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every thing went well no problems at all.
Business response:
Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
LO and LP were great. I'm a licensed loan originator, this process was as smooth as it can be for a borrower with 6 properties. Great work, will come back again for a refi when rates come down.
Business response:
Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great experience, I was fortunate enough to have most the information requested so it made the process simple. If your not prepared for the information requested it would be very challenging to complete the process without getting frustrated
Business response:
Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Your representative responded in a timely fashion, answered all my questions, and was courteous. It was very pleasant working with them.
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for your patience, understanding, guidance and support. You are a great team. I am grateful to you Phil and Peter. Blessings to you both.
Business response:
Thank you for the positive review, Neida! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
It took a long time to close on it.
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,032 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.