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PENNYMAC - Westlake Village, CA
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Grace was a pleasure to work with and demonstrated exceptional customer service skills. Great communicator and always available to answer any questions which was crucial in the much involved process of a mortgage loan.
Business response:
Hi Doeun - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I am very satisfied with the results and help I received it was quick.
Business response:
Hi Curt - Your feedback is greatly appreciated. Thank you for the review.
Great job to the team and Rashawna for making the process so easy. Thank you all for the great experience.
Business response:
Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Our loan officer Lee, or loan officer an Brianna, our loan servicing team, always kept us informed of everything! I am manager of customer service reps and would ove to have either on my team!
Business response:
Thank you for the positive review, Kevin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Business response:
Hi Alejandro - Your feedback is greatly appreciated. Thank you for the review.
All of the PennyMac team were very helpful, easy to work with and very professional. Especially Michael Kramer and Peter Ashworth. Really kept us posted on the progress of the loan application. It was a pleasure to work with PennyMac.
Business response:
Hi Thomas - Your feedback is greatly appreciated. Thank you for the review.
Everyone answered my questions promptly and communication was excellent. Fantastic customer service.
Business response:
Hi Suzanne - Your feedback is greatly appreciated. Thank you for the review.
George was great . He helped me every step off my process. He was very patient with me and explained every detail. A plus too him
Business response:
Hi Carol - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was the easiest, most organized mortgage loan I have ever experienced. Thank you!
Business response:
Hi Gwendolyn - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 51,701 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Saturday at 6:00 a.m.
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