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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,032 reviews
Select a rating
Fawn P.'s profile image
Fawn P. 
on Birdeye

2 weeks ago

Start to finish, loan officer Tyler Johnston was extremely helpful and made this the easiest process as possible. I appreciated his help in navigating the process with all together perfect customer service.  

Business response:

Hi Fawn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Martin M.'s profile image
Martin M. 
on Birdeye

2 weeks ago

Leam and Leah were a great team they help me when I was I thought I was out of all options I was thankful for them  

Business response:

Thank you for taking the time to share your experience with us, Martin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Patricia C.'s profile image
Patricia C. 
on Birdeye

2 weeks ago

Everybody was always on point whenever I had a question I got a call back or an email right away and I appreciate that. 

Business response:

Hi Patricia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Donny S.'s profile image
Donny S. 
on Birdeye

2 weeks ago

Professional and smooth process 

Business response:

Thank you for the positive review, Donny! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Justin P.'s profile image
Justin P. 
on Birdeye

2 weeks ago

It was a very smooth process and am happy with the overall outcome 

Business response:

Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willard K.'s profile image
Willard K. 
on Birdeye

2 weeks ago

Na 

Business response:

Hi Willard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael M.'s profile image
Michael M. 
on Birdeye

2 weeks ago

Thank you so very much for your help, professionalism and willingness to go the extra mile! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 weeks ago

Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
on Birdeye

2 weeks ago

The service I received was second to none! Very happy with my experience! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,032 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.