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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I did not get the closing documents from the closing company. They sent me the link that did not work. I left them a couple of messages to send me the copies and they have not responded.
Business response:
Hi Lorraine - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Paulette was fantastic and a professional all the way through and through would likely make it recommend working with her
Business response:
Hi Andrew - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Jamie and Alex were excellent at communicating, keeping posted with information needed, and calling me to give me updates.
Business response:
Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Liem was phenomenal and a great help!!!
Business response:
Thank you for the positive review, Brian! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was a wonderful experience. Everyone was extremely thorough and communicative through the entire process.
Business response:
Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very helpful, explained everything thoroughly. Responded quickly
Business response:
Hi Holly - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thanks for everything
Business response:
Hi Helen - Your feedback is greatly appreciated. Thank you for the review.
Everyone was very helpful, answered our questions in a very responsive manner.
Business response:
Thank you for the positive review, Julia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Consistent and timely communictions by entire Pennymac team lead to impeccable loan experience. Denise and Barry are superstars and model of service excellence!
Business response:
Thank you for taking the time to share your experience with us, Terry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.