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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,913 reviews
Select a rating
Eddie W.'s profile image
Eddie W. 
on Birdeye

4 weeks ago

Not at this time  

Business response:

Hi Eddie - Your feedback is greatly appreciated. Thank you for the review. 

Kelvin R.'s profile image
Kelvin R. 
on Birdeye

4 weeks ago

Great experience, smooth and easy  

Business response:

Thank you for taking the time to share your experience with us, Kelvin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Donald S.'s profile image
Donald S. 
on Birdeye

4 weeks ago

At first I was suspicious when I was first contacted, but the Pennymac team eased my fears and proved their legitimacy. They kept contacting me and assured that my loan process was in good hands. 

Business response:

Thank you for the positive review, Donald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tina L.'s profile image
Tina L. 
on Birdeye

a month ago

Great team to work with!!! Very efficient, knowledgeable, and it really made a difference when I called. I got to speak with a live officer each time, and they always answered all of my questions and concerns.  

Business response:

Hi Tina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ronald P.'s profile image
Ronald P. 
on Birdeye

a month ago

Yesterday and Robert were very good. They returned any message I sent to them quickly & helped to answer any question I might have. Wonderful experience!!  

Business response:

Hi Ronald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Richard G.'s profile image
Richard G. 
on Birdeye

a month ago

It was great  

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Patricia F.'s profile image
Patricia F. 
on Birdeye

a month ago

Having LaToyaka as an agent was great. She listened/answered all of my concerns/questions. She made me feel valued/important, and her tireless calls, professionalism and warm personality helped with my decision to use PennyMac to refinance.  

Business response:

Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Susan B.'s profile image
Susan B. 
on Birdeye

a month ago

I was very impressed with Justin, Barry and Rose and the professionalism showed to me throughout the whole process.  

Business response:

Hi Susan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Linda O.'s profile image
Linda O. 
on Birdeye

a month ago

The process was excellent (so easy) and everyone was so helpful! 

Business response:

Hi Linda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,913 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.