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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,362 reviews
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Charles W.'s profile image
Charles W. 
a month ago

If not for Barry and Alex this experience would have been horrible. 

Business response:

We are absolutely thrilled to hear Barry and Alex made your experience positive. Thank you for recognizing their efforts. 

Rachel M.'s profile image
Rachel M. 
a month ago

I highly recommend working with Matt on your mortgage! He recently helped us to refi an existing single family rental property in Massachusetts. Because our needs are unique, good communication is essential. Matt surpassed our expectations on every front. He was timely, diligent, honest, and kind. We hope to keep coming back on future projects. 

Business response:

Thank you for the positive review, Rachel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frank C.'s profile image
Frank C. 
a month ago

Thanks for the help! 

Business response:

Thank you for the positive review, Frank! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James R.'s profile image
James R. 
a month ago

everything went very smooth and quickly 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jordan A.'s profile image
Jordan A. 
a month ago

If I could give PennyMac a 0 star I would. This bank has awful customer service and inexperienced underwriting. I would not even recommend my dog to use them as a lender. Please do yourself a favor, and go to a different lender, save yourself the time and energy. 

Business response:

We appreciate your review, Jordan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Michael R.'s profile image
Michael R. 
a month ago

Your team is very helpful 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ashley M.'s profile image
Ashley M. 
a month ago

Chaix was absolutely amazing! Very helpful, knowledgeable, and so kind! 10/10 recommended! 😊 

Business response:

Hi Ashley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joanne E.'s profile image
Joanne E. 
a month ago

Grace was great! On top of everything and always checking in. 

Business response:

Hi Joanne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Taja I.'s profile image
Taja I. 
a month ago

Hello I will like to thank Veronica for answering all my questions and helping me through this process. I also will like to thank Derek Esterberg from the first day I called to start this process he was very professional and knowledgeable. I messaged him to call me and he called me back asap and answered my questions and guided me through this process he had all the answers which made me less stressful!!! Thank you Veronica and Derek you are an excellent team!! 

Business response:

Thank you for taking the time to share your experience with us, Taja. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,362 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.