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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,430 reviews
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Gregory O.'s profile image
Gregory O. 
a month ago

Service was fantastic! Stress-free experience. Very happy. 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Karen S.'s profile image
Karen S. 
a month ago

great job. very personable, patient and knowledgeable. 

Business response:

Hi Karen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Latoya S.'s profile image
Latoya S. 
a month ago

Norma was a pleasure to work with and she was available to answer any questions I had throughout this entire process and always responded in a timely manner. Great customer service! 

Business response:

Thank you for the positive review, Latoya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Delma L.'s profile image
Delma L. 
a month ago

He was very responsive and professional 

Business response:

Hi Delma - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Laurie V.'s profile image
Laurie V. 
a month ago

I came back to PennyMac because of my past experience with you. Great experience, friendly and helpful people. 

Business response:

Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Stephen C.'s profile image
Stephen C. 
a month ago

Jamie was great! 

Business response:

Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mundy R.'s profile image
Mundy R. 
a month ago

Mr Liem Nguyen was very professional, courteous and polite. It was a pleasure to work with him. 

Business response:

Hi Mundy - Your feedback is greatly appreciated. Thank you for the review. 

Miriam A.'s profile image
Miriam A. 
a month ago

I love PennyMac also that you don’t sell your loans 

Business response:

Hi Miriam - Your feedback is greatly appreciated. Thank you for the review. 

Marybelle S.'s profile image
Marybelle S. 
a month ago

Wonderful 

Business response:

Hi Marybelle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,430 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.