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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,699 reviews
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Donald H.'s profile image
Donald H. 
on Birdeye

3 days ago

Working with everyone at Pennymac was great for another successful home purchase! 

Business response:

Hi Donald - Your feedback is greatly appreciated. Thank you for the review. 

Marlea B.'s profile image
Marlea B. 
on Birdeye

3 days ago

Everyone was very pleasant to work and appreciate keeping me I formed at all times 

Business response:

Hi Marlea - Your feedback is greatly appreciated. Thank you for the review. 

Marianne T.'s profile image
Marianne T. 
on Birdeye

3 days ago

I appreciated the check-ins and how readily available and helpful the team was during the loan process.  

Business response:

Hi Marianne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason G.'s profile image
Jason G. 
on Birdeye

4 days ago

Everyone did a great job and was very helpful. But Pascal Dylewicz is an absolute Saint and actual cared about my situation involving an ExWife. PLEASE give this man a handshake from me since I can't. Please, EMPLOYEE OF THE YEAR!! No Joke guys. JG. 

Business response:

Thank you for the positive review, Jason! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles K.'s profile image
Charles K. 
on Birdeye

4 days ago

Yester was very helpful and provided us with answers promptly and efficiently. She conducted herself in a professional manner. You was a great representative for your firm.  

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Barry B.'s profile image
Barry B. 
on Birdeye

4 days ago

Streamlined efficient process second to none. 

Business response:

Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Josef P.'s profile image
Josef P. 
on Birdeye

4 days ago

From beginning to end.. the entire PennyMac team was laser focused, very communicative and pleasant to speak to. Thank you!  

Business response:

Thank you for taking the time to share your experience with us, Josef. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Bradford J.'s profile image
Bradford J. 
on Birdeye

4 days ago

Edna was fantastic. I did have 1 issue. The portal kept asking me to upload a home owner insurance policy, which I did numerous times. No one ever told me there was an error on the document. Was a vicious circle.  

Business response:

Hi Bradford - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Damian G.'s profile image
Damian G. 
on Birdeye

4 days ago

Was very nervous about process at first but Caleb and Paulette made it go smoothly 

Business response:

Hi Damian - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com