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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Deborah C.'s profile image
Deborah C. 
2 weeks ago

Both Tyler and Veronica were great to work with. They explained things thoroughly and were responsive when I reached out with questions. They really made this process easy and pleasant.  

John G.'s profile image
John G. 
2 weeks ago

Liam is great 

Mark R.'s profile image
Mark R. 
2 weeks ago

My situation was very difficult and hard to go through, but my mortgage specialist did a great job. Always stayed positive and upbeat. Kept me updated at every step of the way I couldn’t give him a higher rating too bad 10 as as high as I can go 

Paul M.'s profile image
Paul M. 
2 weeks ago

It was absolutely smooth transaction and wonderful experience. Both mortgage loan officer and mortgage success team were extremely knowledgeable, efficient and easy to work with. Great communication! 

Thomas H.'s profile image
Thomas H. 
2 weeks ago

Everything went excellent  

Josephine D.'s profile image
Josephine D. 
2 weeks ago

Everyone was really great. Norma was great about explaining everything and updating me. 

Diane R.'s profile image
Diane R. 
2 weeks ago

Austin Crusius, Chaix Cole, & their teams were highly attentive & just overall amazing. They were always available to answer questions (of which we had many) & provide most up-to-date information. We GREATLY appreciate their guidance thru this proces 

Babak M.'s profile image
Babak M. 
2 weeks ago

I am really sorry for myself, who have been working with this company for eight years. For the first time in eight years, due to the economic situation and the fact that the company I work for was in trouble, I was unable to pay the August installment. I called customer service every day for two weeks and said, "Help me just for this month so that I don't have any problems." But they just made fun of me. After hours of being on the line, each of them just said, "Your bank interest will increase, or you have to pay the monthl... read more

John W.'s profile image
John W. 
2 weeks ago

Both Liem and Abby were great to work with. Big thanks to both of them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.