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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
ZERO STAR COMPANY. This company is not a good mortgage company. The customer support team is rude on more than one occasion. Go with any other company besides this one.
Business response:
Hi Rafe - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Heather Cobb
Business response:
Hi Rodney - Your feedback is greatly appreciated. Thank you for the review.
James and Daniel were amazing and very helpful throughout this entire process. They were available for us at all times and very knowledgeable.
Business response:
Hi Durrie - Your feedback is greatly appreciated. Thank you for the review.
Anna was so incredibly sweet and we always enjoy working with pennymac
Business response:
Thank you for taking the time to share your experience with us, Isabell. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Feel like the team was very helpful to me, made the transition from one to the other, actually kind of enjoyable
Business response:
Thank you for the positive review, Roger! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I have been very well taken care of by the PennyMac team. I appreciate all of the help during this process. thank you
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Eric and Tommy were outstanding. It didn’t matter what time of the day or if it was a weekend. They always answered my questions with a quick response. I don’t know who actually will be seeing this survey. These guys need a raise or a bonus.
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It would be nice if the interest rate lowers, that this transaction would be updated with the lower interest rate.
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was very helpful and communicated with us every step of the way. She always made sure our questions were answered and went above and beyond to be sure we hit our deadline.
Business response:
Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,653 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.