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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,219 reviews
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William M.'s profile image
William M. 
a week ago

They truly answered every question I had. With honesty and to the point. 

Hannah K.'s profile image
Hannah K. 
a week ago

Scammers for every dollar they can take you for. They will lie to your ear and there is no accountability. The head department they all answer isnt a place you can be transferred to so you either pay them or accrue additional charges. Extortion. My payments posted 6/23 and the payoff was good until the 26th. They didnt process anything until the 27th and I have to now pay another 800 to cover the payoff amount, on top of continued late fees and 0 grace after a house fire. was told I would be in forbearance, never happened. w... read more

Gregory C.'s profile image
Gregory C. 
a week ago

Faiza was a tremendous help 

Pauline S.'s profile image
Pauline S. 
a week ago

I appreciated the speed in which our loan was completed. You are fast, attentive and friendly. You completed the loan when you said you would. I will definitely recommend 

Aaron D.'s profile image
Aaron D. 
a week ago

I was very pleased with the professionalism of everyone involved in my loan processing, and Veronica's timely , consistent and knowledgeable responses to all my questions  

Joseph A.'s profile image
Joseph A. 
a week ago

HILDA WAS AWESOME AND IS STILL WORKING ON ONE OF MY ISSUES - HOPEFULLY RESOLVED SOON. :) 

Jessica S.'s profile image
Jessica S. 
a week ago

Everyone was amazing and very helpful. 

Jennifer P.'s profile image
Jennifer P. 
a week ago

I really enjoyed working with Austin! He was amazing to talk to and helped me all along the way !  

John G.'s profile image
John G. 
2 weeks ago

Excellent communication and knowledge of the process by all involved made our refinance journey a success.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,219 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.