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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,304 reviews
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Wanda A.'s profile image
Wanda A. 
2 weeks ago

Adam's was excellent !! He listens all my needs 

Business response:

Thank you for taking the time to share your experience with us, Wanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Emily S.'s profile image
Emily S. 
2 weeks ago

Had a wonderful experience with all members of PennyMac! 

Business response:

Hi Emily - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ian T.'s profile image
Ian T. 
2 weeks ago

Couldn't be more pleased with the process I just experienced. Quick and easy. Matthew Brewer came through will care and hunted down the best rate at the time he could find. I know there was some fight to be able to get me the lowest rate. Ultimately knowing what I know now I would repeat the refinance experience with Mr Brewer and Celia Byrd from the Mortgage Success Team. Thanks for everything! 

Business response:

Hi Ian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles W.'s profile image
Charles W. 
2 weeks ago

If not for Barry and Alex this experience would have been horrible. 

Business response:

We are absolutely thrilled to hear Barry and Alex made your experience positive. Thank you for recognizing their efforts. 

Rachel M.'s profile image
Rachel M. 
2 weeks ago

I highly recommend working with Matt on your mortgage! He recently helped us to refi an existing single family rental property in Massachusetts. Because our needs are unique, good communication is essential. Matt surpassed our expectations on every front. He was timely, diligent, honest, and kind. We hope to keep coming back on future projects. 

Business response:

Thank you for the positive review, Rachel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frank C.'s profile image
Frank C. 
2 weeks ago

Thanks for the help! 

Business response:

Thank you for the positive review, Frank! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James R.'s profile image
James R. 
2 weeks ago

everything went very smooth and quickly 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jordan A.'s profile image
Jordan A. 
2 weeks ago

If I could give PennyMac a 0 star I would. This bank has awful customer service and inexperienced underwriting. I would not even recommend my dog to use them as a lender. Please do yourself a favor, and go to a different lender, save yourself the time and energy. 

Business response:

We appreciate your review, Jordan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Michael R.'s profile image
Michael R. 
2 weeks ago

Your team is very helpful 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,304 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.