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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,097 reviews
Select a rating
Hector G.'s profile image
Hector G. 
on Birdeye

a week ago

Everything was done perfect and all my questions were answered promptly! 

Business response:

Thank you for taking the time to share your experience with us, Hector. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dee T.'s profile image
Dee T. 
on Birdeye

a week ago

Rosario and team were outstanding. Great communication through out the process. 

Business response:

Hi Dee - Your feedback is greatly appreciated. Thank you for the review. 

Ben Scott J.'s profile image
Ben Scott J. 
on Birdeye

a week ago

The entire PennyMac team made us feel important, they were receptive to our needs and were on point with our closing date. I like Penny Mac so much we bought stock in the company!! 

Business response:

Thank you for taking the time to share your experience with us, Ben. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John H.'s profile image
John H. 
on Birdeye

a week ago

James and Matt could not possibly provided better service! 6 stars! 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth A.'s profile image
Elizabeth A. 
on Birdeye

a week ago

The entire process was very easy with the help of the representatives. They were very knowledgeable and helpful.  

Business response:

Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rey C.'s profile image
Rey C. 
on Birdeye

a week ago

The loan team was available any time I had a question or concern and their response was quick and knowledgeable  

Business response:

Thank you for taking the time to share your experience with us, Rey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephan L.'s profile image
Stephan L. 
on Birdeye

a week ago

Everyone involved was great! 

Business response:

Hi Stephan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ja'kiah W.'s profile image
Ja'kiah W. 
on Birdeye

a week ago

Yester was awesome to work with. Very responsive and knowledgeable. She was also pleasant, which I appreciate.  

Business response:

Thank you for the positive review, Ja'kiah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Krishna K.'s profile image
Krishna K. 
on Birdeye

a week ago

great 

Business response:

Hi Krishna - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,097 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.