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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,731 reviews
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Nathaniel W.'s profile image
Nathaniel W. 
2 weeks ago

We appreciate Jamie’s support and expertise! 

Business response:

Thank you for the positive review, Nathaniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary S.'s profile image
Gary S. 
2 weeks ago

The process was simple and seamless. It was a great experience. 

Business response:

Thank you for taking the time to share your experience with us, Gary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

William P.'s profile image
William P. 
2 weeks ago

Thank you to everyone who helped us with this loan!! You were wonderful!! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Leroy T.'s profile image
Leroy T. 
2 weeks ago

We were impressed with the timely and friendly response during the entire process. 

Business response:

Thank you for the positive review, Leroy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ryan's profile image
Ryan 
2 weeks ago

We had a pretty bad experience with Anastasia Svoboda in Irvine. We felt she was dishonest and didn't have our best interest at heart. Also it seemed like she was a bit impatient when we talked with her. 

Business response:

We appreciate your review, Ryan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

David O.'s profile image
David O. 
2 weeks ago

I appreciate the individual attention in working on my refinancing! 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fernando Jimenez V.'s profile image
Fernando Jimenez V. 
2 weeks ago

You guys did a great job on the other hand with my realtor. It did not. 

Business response:

Thank you for the positive review, Fernando! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James W.'s profile image
James W. 
3 weeks ago

Had family and medical issues that was going to prevent me from making a payment for 3 months. Called PennyMac to make arrangements about these payments to try and get them moved to the end on the loan or add additional money to the existing payment plan that I was paying and paying early and had made extra payments through adding money to my loan account payments. I was told that there was nothing they could do until I had to miss the payments first. After returning to work and resuming my payments I contacted PennyMac t... read more

Business response:

Hi James - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Robert C.'s profile image
Robert C. 
3 weeks ago

Great job keep it up 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,731 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.