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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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Arthur T.'s profile image
Arthur T. 
on Birdeye

a week ago

None at this time, Everyone I spoke to or asked a question they extremely helpful. Covered any questions. Stephen Toth was extremely helpful and every time I didn’t understand something Stephen got back to me and answered my questions. 

Business response:

Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Miguel D.'s profile image
Miguel D. 
on Birdeye

a week ago

Hilda is the best of the best, thank you very much for helping me 

Business response:

Thank you for the positive review, Miguel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James T.'s profile image
James T. 
on Birdeye

a week ago

Rhianna Rodriguez was great to work with! She was patient with all of our questions and always got back to us when we had yet another question about the process. Kudos to her!  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

James I.'s profile image
James I. 
on Birdeye

a week ago

The whole process was a great experience. 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carol T.'s profile image
Carol T. 
on Birdeye

a week ago

Excellent customer service and excellent communication during the whole process 

Business response:

Thank you for taking the time to share your experience with us, Carol. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ezequiel G.'s profile image
Ezequiel G. 
on Birdeye

a week ago

Very good 

Business response:

Thank you for taking the time to share your experience with us, Ezequiel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Charles B.'s profile image
Charles B. 
on Birdeye

a week ago

It was a pleasure working with Norma.  

Business response:

Hi Charles - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward M.'s profile image
Edward M. 
on Birdeye

a week ago

Amazing experience!!! Thank you 

Business response:

Hi Edward - Your feedback is greatly appreciated. Thank you for the review. 

Harley H.'s profile image
Harley H. 
on Birdeye

a week ago

Gracie was awesome. Her whole team helped us the whole time. She was available for all my questions and stayed in contact with me the entire time. Definitely made for a better experience knowing that Gracie was going to get the answer. 

Business response:

Thank you for the positive review, Harley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com