This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tyra was a dream to work with. She was very helpful and kind.
Business response:
Thank you for sharing your experience with our team. We’re delighted to hear about your positive staff interaction, and we’ll be sure to share your kind words with Tyra. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The closing location and notary experience was the least convenient thing about closing. We asked to be closer to downtown/uptown and they put us north of 635 which wasn't convenient.
Business response:
Thank you for sharing your thoughts about the closing process. We recognize that convenience is important and appreciate your feedback regarding the location and notary experience. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The whole process was very easy and smooth. A huge thank you to the best team lead by Taylor Crume, and Marco Marquez which I highly recommend.
Business response:
Rami, thank you for your wonderful feedback! We're delighted to hear that Taylor and Marco made your loan process smooth and efficient. We'll be sure to share your kind words with them. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Sheila and Sandra were great to work from from application questions to keeping the loan processing and closing on track they did a wonderful job.
Business response:
Thank you for your wonderful feedback! We're delighted Sheila and Sandra made your loan process smooth and efficient. We'll be sure to share your kind words with them. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The entire process was so easy. Everyone involved was very easy to work with. They kept us advised of each step. I highly recommend Penny Mac!
Business response:
Thank you for sharing your experience! We're delighted the process was smooth and our team kept you informed throughout. Your feedback about our communication means a lot. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Very professional!
Business response:
Thank you for recognizing our professionalism! We’re delighted to know you had a great experience with Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
The process was straight forward and everyone was quick to respond to any questions I had. Thank you!!
Business response:
We’re delighted you found the process smooth and our team responsive. Your positive experience with Pennymac means a lot to us. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Tyra helped us close quickly and was friendly and easy to work with!
Business response:
We’re delighted you had a smooth and speedy closing experience with us. Your kind words about Tyra will be shared with her. Thank you for choosing Pennymac. If you have any questions or need further assistance, please feel free to text us at (805) 716-6348.
Carley and Paulette were fantastic to work with. I was doing two separate applications at the same time. We had some underwriting issues on one, but it could not have gone smoother and better from my point of view. ALL OF YOUR PEOPLE SHOULD STRIVE TO BE LIKE CARLEY AND PAULETTE.
Business response:
Thank you for your wonderful feedback! We're delighted Carley and Paulette made your experience so positive, and we'll be sure to share your appreciation with them. It's great to hear the application process went smoothly. If you have any questions or need further assistance, please text us at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,696 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.