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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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Jerry B.'s profile image
Jerry B. 
a month ago

Thank you Nancy Olivas and Andre Ta for your top notch service. An excellent and seamless job. Much appreciation toward you both. 

Business response:

Thank you for taking the time to share your experience with us, Jerry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Maurice A.'s profile image
Maurice A. 
a month ago

PENNYMAC has an awesome professional, knowledgeable, courteous and customer friendly loan group and staff, good folks like Miss Norma Brambila, Mr. Bryan Trundle, Miss Nancy and the Mortgage Success team are tops in my book! They kept my wife and me updated on our loan process every step of the way up to closing. My wife and my prayers are with them always! 

Business response:

Hi Maurice - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eboni S.'s profile image
Eboni S. 
a month ago

Barry and Ruben were phenomenal throughout our mortgage process. They were thorough, responsive and speedy. Their dedication allowed my family and me to get our offer accepted and close in less than 30 days. We’re first time homebuyers and did not know what to expect with this process, but the Pennymac team made it informative , quick and easy. Can’t thank the team enough! Highly recommend! 

Business response:

Hi Eboni - Your feedback is greatly appreciated. Thank you for the review. 

Nathaniel W.'s profile image
Nathaniel W. 
a month ago

We appreciate Jamie’s support and expertise! 

Business response:

Thank you for the positive review, Nathaniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary S.'s profile image
Gary S. 
a month ago

The process was simple and seamless. It was a great experience. 

Business response:

Thank you for taking the time to share your experience with us, Gary. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

William P.'s profile image
William P. 
a month ago

Thank you to everyone who helped us with this loan!! You were wonderful!! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Leroy T.'s profile image
Leroy T. 
a month ago

We were impressed with the timely and friendly response during the entire process. 

Business response:

Thank you for the positive review, Leroy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ryan's profile image
Ryan 
a month ago

We had a pretty bad experience with Anastasia Svoboda in Irvine. We felt she was dishonest and didn't have our best interest at heart. Also it seemed like she was a bit impatient when we talked with her. 

Business response:

We appreciate your review, Ryan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

David O.'s profile image
David O. 
a month ago

I appreciate the individual attention in working on my refinancing! 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.