PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,640 reviews
Select a rating
Alfred T.'s profile image
Alfred T. 
on Birdeye

2 weeks ago

Everyone I spoke with did their very best with what they had to work with. Someone on the inside needs to secure a loan from the outside in order to experience the frustrations of a poor system you are working with. 

Business response:

Hi Alfred - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael S.'s profile image
Michael S. 
on Birdeye

2 weeks ago

None 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph K.'s profile image
Joseph K. 
on Birdeye

2 weeks ago

It was a most pleasant experience and everyone was very knowledgeable. 

Business response:

Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shanelle Galloway C.'s profile image
Shanelle Galloway C. 
on Birdeye

2 weeks ago

Paul was so helpful and educational! He took the time to answer my questions and concerns so I felt comfortable knowing what I was going into before applying.  

Business response:

Hi Shanelle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly S.'s profile image
Kimberly S. 
on Birdeye

2 weeks ago

I appreciated the level of communication. Super friendly. 

Business response:

Thank you for the positive review, Kimberly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard J.'s profile image
Richard J. 
on Birdeye

2 weeks ago

Great communication. Love the PennyMac portal 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John P.'s profile image
John P. 
on Birdeye

2 weeks ago

Rashawna and Christina were both excellent  

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

2 weeks ago

Mr. Peter Ashworth was an incredible individual who directed me through the loan process with ease. He was brilliant and he reassured me that everything is going as planned. I'm always grateful to Mr. Peter Ashworth, Mr. John Nesbitt and PennyMac.  

Business response:

Hi Jeffrey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Martin P.'s profile image
Martin P. 
on Birdeye

2 weeks ago

Rashawna demonstrated great calm, confidence and most of all patience. Her persistence help keep the process on schedule.  

Business response:

Hi Martin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,640 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.