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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,032 reviews
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Weston B.'s profile image
Weston B. 
on Birdeye

2 weeks ago

I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience! 

Business response:

Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David C.'s profile image
David C. 
on Birdeye

2 weeks ago

None 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Alonso Revelles P.'s profile image
Alonso Revelles P. 
on Birdeye

2 weeks ago

Excellent service. While I received another offer from Rocket Mortgage, Penny Mac bettered that offer and I that was very significant for us.  

Business response:

Hi Alonso - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tanya H.'s profile image
Tanya H. 
on Birdeye

2 weeks ago

Letisia Gonzales Is a rockstar  

Business response:

Hi Tanya - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ali M.'s profile image
Ali M. 
on Birdeye

3 weeks ago

Veronica was very helpful and supportive all along the way. We really appreciated that. 

Business response:

Thank you for taking the time to share your experience with us, Ali. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

3 weeks ago

Anna was great! She made this process seamless and as easy on us as possible. If the rest of your staff is like her, you all are just fine. Thanks for all the support Anna!!!! 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John D.'s profile image
John D. 
on Birdeye

3 weeks ago

Excellent team! Joseph and Jamie were terrific from start to finish.  

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Teresa C.'s profile image
Teresa C. 
on Birdeye

3 weeks ago

The team was very friendly and professional. They kept me up to date with the progress ensuring the process went smooth. 

Business response:

Thank you for taking the time to share your experience with us, Teresa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Vincent G.'s profile image
Vincent G. 
on Birdeye

3 weeks ago

Continue the good work.  

Business response:

Hi Vincent - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,032 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.