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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zero stars is more accurate. Predatory lender. Horrible customer service. They lie, disrespect and mislead their customers. I will never work this company again. Buyers beware.
Business response:
Hi Amanda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Everything was straight forward and easy
Business response:
Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review.
Norma and Daniel were very helpful throughout the whole process and I greatly appreciate their help in keeping me informed throughout the process.
Business response:
Thank you for taking the time to share your experience with us, Elaine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Chris P and Jamie W are outstanding professionals. They were very attentive. They communicated well, and I never had to worry that I would not have someone to answer my questions. Both of them are assets to the Pennymac organization. Thank You!
Business response:
Hi Stephanie - Your feedback is greatly appreciated. Thank you for the review.
Norma and Drew were both extremely helpful. I really appreciated the quick responses to any inquiry I had and their guidance throughout the loan process made decisions and actions smoother.
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was very pleasant and knowledgeable. Very easy to work with.
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone we had helping us was great, but Liam and Christian stand out for their concern to make things very clear fir us to understand.
Business response:
Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I will be forever thankful for Ms. Cole. She was an Earth angel and I truly don’t know how I would’ve gotten through this whole process. She gave me a solid foundation, gave me hope, and gave me support that only someone else in the same shoes could.
Business response:
Thank you for the positive review, Kiersten! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liam was Excellent!! He made this 1st time experience for me very pleasant and NON Frustrating!!
Business response:
Thank you for taking the time to share your experience with us, Kathi. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,631 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.