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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,391 reviews
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Lawrence C.'s profile image
Lawrence C. 
a month ago

Grace Sparks was integral in helping us achieve the closing with little stress on our end. She exhibited professionalism, knowledge of product and eagerness to resolve problems as presented. Her communication and commitment to excellence and compliance was exceptional. Grace was able to connect with my needs with a level of emotional intelligence that was exemplary. She never lose her cool and was always respectful. We had some fires that Grace extinguished and I feel if not for her our loan would not have completed. Grace s... read more

Business response:

Hi Lawrence - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Marshal A.'s profile image
Marshal A. 
a month ago

John Fyad and Veronica were absolutely amazing. They both answered all our questions and gave us a call to ensue we understood what was happening along the path to a successful closing. 

Business response:

Hi Marshal - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Wanda A.'s profile image
Wanda A. 
a month ago

Adam's was excellent !! He listens all my needs 

Business response:

Thank you for taking the time to share your experience with us, Wanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Emily S.'s profile image
Emily S. 
a month ago

Had a wonderful experience with all members of PennyMac! 

Business response:

Hi Emily - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ian T.'s profile image
Ian T. 
a month ago

Couldn't be more pleased with the process I just experienced. Quick and easy. Matthew Brewer came through will care and hunted down the best rate at the time he could find. I know there was some fight to be able to get me the lowest rate. Ultimately knowing what I know now I would repeat the refinance experience with Mr Brewer and Celia Byrd from the Mortgage Success Team. Thanks for everything! 

Business response:

Hi Ian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles W.'s profile image
Charles W. 
a month ago

If not for Barry and Alex this experience would have been horrible. 

Business response:

We are absolutely thrilled to hear Barry and Alex made your experience positive. Thank you for recognizing their efforts. 

Rachel M.'s profile image
Rachel M. 
a month ago

I highly recommend working with Matt on your mortgage! He recently helped us to refi an existing single family rental property in Massachusetts. Because our needs are unique, good communication is essential. Matt surpassed our expectations on every front. He was timely, diligent, honest, and kind. We hope to keep coming back on future projects. 

Business response:

Thank you for the positive review, Rachel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frank C.'s profile image
Frank C. 
a month ago

Thanks for the help! 

Business response:

Thank you for the positive review, Frank! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James R.'s profile image
James R. 
a month ago

everything went very smooth and quickly 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,391 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.