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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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John S.'s profile image
John S. 
4 weeks ago

Starting from our initial inquiry we were met with professionalism and understanding. Everything was explained and any changes that came about during the process were dealt with the same. We are happy to be with Penny Mac and hope to continue. Thank  

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sue C.'s profile image
Sue C. 
a month ago

Peter always showed ownership of everything to get this to the end, he did a rest job, and so did Chris, excellent experience  

Business response:

Hi Sue - Your feedback is greatly appreciated. Thank you for the review. 

David R.'s profile image
David R. 
a month ago

Very pleasant experience  

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bernabe D.'s profile image
Bernabe D. 
a month ago

N/A 

Business response:

Hi Bernabe - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dwayne L.'s profile image
Dwayne L. 
a month ago

Cameron and Tyra were great to work with. More or less prompt responses, very knowledgeable, and great customer service. I can’t thank them enough for making the home buying experience as seamless as possible. 

Business response:

Thank you for the positive review, Dwayne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Leoatis N.'s profile image
Leoatis N. 
a month ago

Everyone l dealt with was professional , courteous knowledgeable throughout the loan process. I was pleased with the outcome. 

Business response:

Hi Leoatis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jennifer B.'s profile image
Jennifer B. 
a month ago

Everything was flawless and easy!! Thanks so much!!  

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Phillip C.'s profile image
Phillip C. 
a month ago

Awesome job! Thanks 

Business response:

Thank you for taking the time to share your experience with us, Phillip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Cerissa J.'s profile image
Cerissa J. 
a month ago

David P. And Barry were both helpful and informative throughout the whole process. I am pleased with the service I received! 

Business response:

Hi Cerissa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.