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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Michael Howarth and Tyra Nunez were amazing. From beginning to end, they were attentive, explained everything as many times as was necessary, easy to reach out to, professional and patient!
Business response:
Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Greatly appreciate support during this transition to Lafayette. It is good to know that all the legal aspects are taken care of providing a feeling of relief during the time of many worries.
Business response:
Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Was a pleasant experience working with the individuals that I did. Was the epitome of what customer service should be as the standard. Thanks
Business response:
Hi Jeremy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
seemless process with updates all along the way!
Business response:
Hi Kimberly - Your feedback is greatly appreciated. Thank you for the review.
Each person I communicated with was professional and kind. Every question was answered and explained until I was completely satisfied. From my perspective, this process was easy but I know it took many hours of hard work on your side. Thank you! You’re efforts and professionalism was greatly appreciated!
Business response:
Hi Mark - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
House was hit by a tornado statefarm sent the 1st check had to send it in to my morgage company endorsed for then to start making 20k increment payments because they don't trust people to fix their house. Well guess who is stalling the fixing of the house for weeks now! Refuse to send the insurance money back holding it in escrow even though I'm not late on payment my escrow is covered and refuse to pay for the house to be fixed! Was to go pennymac will never use them again will go with a local company who can actually do th... read more
Business response:
We appreciate your review, Sarah. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
We have done refi twice with you and it has been an amazing process. You made it so easy. Thank you.
Business response:
Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great experience! Everything went smoothly and I was kept informed.
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
n/a
Business response:
Hi Anthony - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,480 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.