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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional, personable, and knowledgeable.
Business response:
Thank you for the positive review, Brian! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The communication was awesome anytime I had a question it got answered in a timely manner. Closing on loans can be very stressful at times but PennyMac took care of me I couldn’t be any happier with the service they offer.
Business response:
Hi Nelson - Your feedback is greatly appreciated. Thank you for the review.
Great team, very professional and punctual.
Business response:
Hi Ban - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
None everything went great thanks to Hunter and Tyra. My whole experience with you guys weren’t perfect. I will 100% recommend
Business response:
Thank you for taking the time to share your experience with us, Fernando. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Tyra Martines yes she was so helpful she went way up and above to help me thru the process i appreciate her so much she needs a raise and promotion!!!!
Business response:
Hi Ricky - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Todos muy profesionales gracias
Business response:
Hi Maria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
James and Travis both went above and beyond and maintained extraordinary patience on all fronts. He is a credit to PennyMac and exemplifies why we will only do business with PennyMac and highly recommend PennyMac to everyone we know.
Business response:
Thank you for taking the time to share your experience with us, Jeff. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sent a large payoff check to the moorepark location.. and apparently no one can confirm they recived it? Kinda BS not being able your client piece of mind the correct department recived my check.
Business response:
Hi Jason - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Great Austin Crusius team!!!!!
Business response:
Hi Carl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.4 star rating with 48,698 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.