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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,913 reviews
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William G.'s profile image
William G. 
on Birdeye

a month ago

Nathan Riedel and Jamie Wright were both absolutely fantastic every step of the way. They were incredibly knowledgeable and easy to talk to. I feel so lucky to have selected PennyMac for my first home buying experience. 

Business response:

Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael N.'s profile image
Michael N. 
on Birdeye

a month ago

Start to finish, one of the simplest refinancing I’ve ever done. The whole team worked well together and got things done quickly. Strongly recommend giving them a shot! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stephanie K.'s profile image
Stephanie K. 
on Birdeye

a month ago

Everyone that I interacted with during this refinance process was knowledgeable, professional, kind and efficient. This was a very pleasant and easy experience overall. I worked with Lee Edwards and Rashawna Balkman and both were excellent. 

Business response:

Thank you for taking the time to share your experience with us, Stephanie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barry W.'s profile image
Barry W. 
on Birdeye

a month ago

Ammie was a joy to work with!! Jordan was also. Great team, very attentive and quick to answer any questions we had. The process was fast and easy and I would recommend PennyMac to anyone looking at a mortgage. Fantastic job!! Thank You!!!!!!! 

Business response:

Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

J.d. F.'s profile image
J.d. F. 
on Birdeye

a month ago

Thank you, PennyMac and MAC Team! 

Business response:

Hi J.d. - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stephen F.'s profile image
Stephen F. 
on Birdeye

a month ago

PennyMac has been our mortgage company for the past 2 homes we purchased and a refinance, and we were extremely satisfied with our experience. So when we moved out of state, PennyMac was our first and only choice for a mortgage company! 

Business response:

Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tracey F.'s profile image
Tracey F. 
on Birdeye

a month ago

Everything about this process was just perfect. I was very impressed by everyone involved in getting this done. 

Business response:

Thank you for the positive review, Tracey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charlotte G.'s profile image
Charlotte G. 
on Birdeye

a month ago

Grace was amazing to work with. She was pleasant, professional and efficient. I could not have asked for a better process. Even my title company commented on how great she was to work with. Thank you! 

Business response:

Hi Charlotte - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Linda A.'s profile image
Linda A. 
on Birdeye

a month ago

Even though I’m not good with the computer, your patience was appreciated.. thank you very much. 

Business response:

Hi Linda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,913 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.