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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,701 reviews
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Howard V.'s profile image
Howard V. 
on Birdeye

a week ago

I was working mainly with Sandra and Layal who were super attentive and supportive during the entire period of buying a home in South Florida which for us was difficult. They made life easier during this experience.  

Business response:

Hi Howard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Charlene W.'s profile image
Charlene W. 
on Birdeye

a week ago

Andy and Al were great very patient and informative 

Business response:

Thank you for taking the time to share your experience with us, Charlene. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Willard S.'s profile image
Willard S. 
on Birdeye

a week ago

Paulette was absolutely amazing! We always felt she had our best interests at heart and listened to our concerns to figure out exactly what was needed! Thank you so much, Paulette!! 

Business response:

Thank you for the positive review, Willard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeannine P.'s profile image
Jeannine P. 
on Birdeye

a week ago

All of your reps were wonderful! Peter Ashworth went above and beyond with his help. He was always there to answer my questions and to lead me through the processes. I truly appreciate him and his help! 

Business response:

Hi Jeannine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Yvette S.'s profile image
Yvette S. 
on Birdeye

a week ago

Very satisfied with the service I received.  

Business response:

Thank you for the positive review, Yvette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hector M.'s profile image
Hector M. 
on Birdeye

a week ago

Service was great from both individuals.  

Business response:

Thank you for the positive review, Hector! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bridget B.'s profile image
Bridget B. 
on Birdeye

a week ago

Easy, fast and positive experience! 

Business response:

Thank you for the positive review, Bridget! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

a week ago

Great timing! 

Business response:

Thank you for the positive review, Jeffrey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Arleen B.'s profile image
Arleen B. 
on Birdeye

2 weeks ago

Excellent job... excellent staff 

Business response:

Hi Arleen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,701 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Saturday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com