PENNYMAC

4.4

Mortgage Lenders
Westlake Village, CA

About this business

Finance Mortgage Lenders

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 7:00 p.m.
Tue	6:00 a.m. to 7:00 p.m.
Wed	6:00 a.m. to 7:00 p.m.
Thu	6:00 a.m. to 7:00 p.m.
Fri	6:00 a.m. to 7:00 p.m.
Sat	6:00 a.m. to 5:00 p.m.
Sun	Closed

4.449,807 reviews

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David K.

2 weeks ago

McKenzie was awesome throughout this process. She made it so easy and was always available to assist me. Please let her know she is a valuable resource.

Business response:

Hi David, thank you for choosing Pennymac. We are glad you enjoyed such wonderful customer service, and we will gladly share your kind words with McKenzie. For any questions or further assistance, you can reach our team via text messaging at (805) 716-6348.

Gorden H.

2 weeks ago

I hope to refinance with PennyMac when the interest rates come down again, highly recommend

Business response:

Hi Gorden, thank you for the wonderful recommendation! Pennymac looks forward to assisting you with refinancing whenever the timing is right for you. For any questions or further assistance, please text us at (805) 716-6348.

Jonathan T.

2 weeks ago

Liem was so helpful and always answered any questions I had with a quickness … thank you so much !

Business response:

Hi Jonathan, thank you for your wonderful feedback! We will gladly share your appreciation with Liem, as we always strive to deliver excellent customer service. For any questions or further assistance, you can text us at (805) 716-6348.

Andrew S.

3 weeks ago

Aimee Mack my agent was amazing, very knowledgeable , if I left a message she got back to me ASAP, she was great made the experience so easy. Thank you

Business response:

Hi Andrew, thank you for sharing your positive overall experience with Pennymac. We will happily share your kind appreciation with Aimee. If you have any questions or need further assistance, please text us at (805) 716-6348.

Roger P.

3 weeks ago

I bought a lot of money in my life a lot of loans and never had one go this smooth. The professionalism from Penny Mac was outstanding and Townsend. God bless you all. Thank you very much. You need to pay Hilda more. She made me feel so comfortable through this whole thing, and all the people did the first gentleman I talked to made me feel like I was family. You guys are an awesome organization. I appreciate your helping the old man out. God bless you and be safe.

Business response:

Hi Roger, thank you for your kind words. We are thrilled our loan process provided such a seamless experience compared to past lenders. We will gladly share your appreciation with Townsend and Hilda. For any questions or further assistance, you can text us at (805) 716-6348.

Yasiry G.

3 weeks ago

Rosario was great

Business response:

Hi Yasiry, thank you for sharing your experience! We will gladly share your appreciation with Rosario and our staff. If you have any questions or need further assistance, please send a text message to (805) 716-6348.

Jennifer L.

3 weeks ago

just a easy transaction and fast! helpful staff.

Business response:

Hello Jennifer, thank you for sharing your experience with Pennymac. We are thrilled our team provided prompt customer service throughout your financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348.

Jesse R.

3 weeks ago

Jimmy and Barry were both very professional and knowledgeable. It was great working with them and they did everything I asked of them . Thank you to Pennymac and the great team members they have hired , thank you Jesse Rancourt

Business response:

Hi Jesse, thank you for your feedback. We are dedicated to providing excellent customer service and will gladly share your appreciation with Jimmy and Barry. You can text us at (805) 716-6348 for any questions or further assistance.

Kornelia W.

3 weeks ago

Great service. Friendly, helpful and very kind

Business response:

Thank you for sharing your feedback, Kornelia. Pennymac is thrilled to know our team provided outstanding customer service during your experience. For any questions or further assistance, you can text us at (805) 716-6348.