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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I came back to PennyMac because of my past experience with you. Great experience, friendly and helpful people.
Business response:
Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie was great!
Business response:
Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Mr Liem Nguyen was very professional, courteous and polite. It was a pleasure to work with him.
Business response:
Hi Mundy - Your feedback is greatly appreciated. Thank you for the review.
I love PennyMac also that you don’t sell your loans
Business response:
Hi Miriam - Your feedback is greatly appreciated. Thank you for the review.
Wonderful
Business response:
Hi Marybelle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Unfortunate first time homebuyer experience. My partner and I attempted to assume a loan for a house. The process was two months of poor communication, an extended closing date, repeated document uploads, false promises, and lots of frustration - just for us to be denied a week before our supposed closing date. Even our realtor told us how unusual it was for the process to be this long and complicated. I wish we knew sooner that we would not be able to move forward with a loan assumption so that my partner and I, our realtor... read more
Business response:
Hi Ariana - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Sandra B was absolutely wonderful to work with. She told me precisely what documents were needed, where I could obtain them and assisted me in uploading them. She answered all my questions. Any call to her was timely responded to. Im most appreciative of her assistance. Juan was great too in getting the application open, followup phone calls until I was ready to lock things down. He like Sandra was friendly and provided a great customer experience. Pennymac is lucky to have both these wonderful employees
Business response:
Thank you for taking the time to share your experience with us, Candace. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thomas my loan Officer was great and Rosario my loan processor was amazing as well. Great Job.
Business response:
Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very competitive. Has been servicing my current loan for 3 years and I am happy with re-fi process.
Business response:
Hi Judith - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,341 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.