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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,796 reviews
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Yasiry G.'s profile image
Yasiry G. 
2 weeks ago

Rosario was great 

Business response:

Hi Yasiry, thank you for sharing your experience! We will gladly share your appreciation with Rosario and our staff. If you have any questions or need further assistance, please send a text message to (805) 716-6348. 

Jennifer L.'s profile image
Jennifer L. 
2 weeks ago

just a easy transaction and fast! helpful staff. 

Business response:

Hello Jennifer, thank you for sharing your experience with Pennymac. We are thrilled our team provided prompt customer service throughout your financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Jesse R.'s profile image
Jesse R. 
2 weeks ago

Jimmy and Barry were both very professional and knowledgeable. It was great working with them and they did everything I asked of them . Thank you to Pennymac and the great team members they have hired , thank you Jesse Rancourt 

Business response:

Hi Jesse, thank you for your feedback. We are dedicated to providing excellent customer service and will gladly share your appreciation with Jimmy and Barry. You can text us at (805) 716-6348 for any questions or further assistance. 

Kornelia W.'s profile image
Kornelia W. 
3 weeks ago

Great service. Friendly, helpful and very kind 

Business response:

Thank you for sharing your feedback, Kornelia. Pennymac is thrilled to know our team provided outstanding customer service during your experience. For any questions or further assistance, you can text us at (805) 716-6348. 

Reis B.'s profile image
Reis B. 
3 weeks ago

Sandra did a great job and was very responsive 

Business response:

Thank you for sharing your experience, Reis! We will gladly share your kind feedback with Sandra. Providing attentive customer service is always a top priority for Pennymac. You can text us at (805) 716-6348 for any questions or further assistance. 

Peggy Harvey L.'s profile image
Peggy Harvey L. 
3 weeks ago

Excellent professional staff; client oriented, patient and knowledgeable. 

Business response:

Hi Peggy, thank you for sharing your feedback with Pennymac. We take pride in delivering dedicated customer service throughout your journey. You can text us at (805) 716-6348 for any questions or further assistance. 

Mark P.'s profile image
Mark P. 
3 weeks ago

Eric Lewis, Rosario Lopez and Letisia Gonzales were an awesome team to work with. Nothing but praise for these three individuals helping get our home mortgage. Thank You!!!!!! 

Business response:

Thank you for sharing your experience! We will gladly share your kind words with Eric, Rosario, and Letisia for delivering outstanding mortgage service. If you have any questions or need further assistance, please text us at (805) 716-6348. 

Dale L.'s profile image
Dale L. 
3 weeks ago

Thanks for the great professionalism and support 

Business response:

Hi Dale, thank you for choosing Pennymac. We are thrilled to deliver dedicated customer support throughout your experience. Please feel free to text us at (805) 716-6348 if you have any questions or need further assistance. 

Blaine M.'s profile image
Blaine M. 
3 weeks ago

They like to waste your time. I will gladly be getting a different loan through any other company. Even if I have to pay twice much, it’ll be worth it. 

Business response:

Hello Blaine, Pennymac strives to provide an efficient, transparent lending experience alongside competitive financing options. We'd like to connect you with our internal team to address your concern. Please text us at (805) 716-6348 for any questions or further assistance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,796 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.