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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Liem played a big part in explaining the loan terms,helped make sure I received my deposit in every way, Thank you so much
Business response:
Hi Victor, thank you for your feedback! We will gladly share your appreciation with Liem for providing clear loan terms explanation and helpful support. For any questions or further assistance, please text us at (805) 716-6348.
Tony Trozera made this whole process come together and kept it running smoothly right up through our closing today. He is a Rockstar.
Business response:
Thank you for choosing Pennymac, Terri! We are thrilled to hear how seamless your closing process was and will gladly share your kind words with Tony. For any questions or further assistance, you can text us at (805) 716-6348.
Beware of the small print. This lender will require separate and additional flood insurance for your property, even though your apartment is covered by the association policy. And you have no power. They will simply charge the expensive and unneeded insurance to your escrow account. I get the sense that they are hoping I refinance or sell because the loan has a very low interest rate and they are not making too much money.
Business response:
Hi Daniel, navigating escrow adjustments and insurance requirements can be frustrating, especially when unexpected costs occur. Clear communication regarding loan coverage is essential at Pennymac. Please text us at (805) 716-6348 for any questions or further assistance.
thank you!
Business response:
Hi Elvin, we are delighted to provide you with a great customer experience at Pennymac. For any questions or further assistance, you can reach us by text messaging at (805) 716-6348.
Grace and Jackie were both a pleasure to work with.
Business response:
Hi Kevin, thank you for your wonderful feedback. We are thrilled to hear our staff made your experience so seamless, and we will gladly share your appreciation with Grace and Jackie. For any questions or further assistance, please contact us by text at (805) 716-6348.
Quick updates and communication, excellent customer support.
Business response:
Hi William, thank you for choosing Pennymac. We are delighted to know you experienced excellent customer support throughout your financing journey. For any questions or further assistance, please text (805) 716-6348.
Jodie and Barry were very exceptional with all the changes that happened just days before closing. Great Team and I will mention this team to anyone buying a house.
Business response:
Thank you for the wonderful feedback, Robert! We will gladly share your kind words with Jodie and Barry. Our team is proud to have delivered dedicated support throughout your closing process. If you have any questions or need further assistance, please text us at (805) 716-6348.
Nancy was wonderful from beginning to end. She spent a lot of time researching answers to my questions, taking my calls, and thoroughly making sure everything was in line before closing. I appreciated her help immensely.
Business response:
Hi Brittany, thank you for sharing your feedback. We are thrilled that Nancy delivered outstanding customer service throughout your journey. We will gladly share your appreciation with Nancy. For any questions or further assistance, please text Pennymac at (805) 716-6348.
Easy process, I love there’s a system in place to very income so you don’t have to send a bunch of statements/stubs. My first time experience was great! I will most definitely purchase my next home through Pennymac
Business response:
Hi Ayanna, thank you for sharing your feedback. We are thrilled our income verification process made your experience smooth and simple. We look forward to assisting you with your next home at Pennymac. You can reach us by texting (805) 716-6348 for any questions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,817 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.