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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for your kindness and help with the task of doing the paper work on line.
Business response:
Hi Roger - Your feedback is greatly appreciated. Thank you for the review.
As a lender, Pennymac is pretty good. App is easy to use and when I had questions, they were very helpful. But! Be aware, they will call and harass you multiple times a month trying to to sell you stuff and refinancing terms "they" feel you need. As a Combat Veteran using my VA loan, once my house sells, ill Never accept Pennhmac as a lender again. No many how times they were told to not call me with offers, it never stopped.
Business response:
We appreciate your review, Chris. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Hassle free and very customer centered. It was a very smooth process.
Business response:
Hi Patricia - Your feedback is greatly appreciated. Thank you for the review.
Barry and Jon were very knowledgeable about what we needed and made this experience easy and a whole lot less stressful.
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Layal and Faiza were awesome. They got everything done in record time and made the Closing happen. That is part of why we have been with PennyMac since 2012. Well done!
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Michael and entire team exceeded expectations and helped me out. Will use them again.
Business response:
Thank you for the positive review, Donald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy Olivas was very helpful throughout the entire process made this very easy!
Business response:
Thank you for the positive review, Brant! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Hilda was professional, kind, and took the time to explain the process to me. I am so thankful.
Business response:
Hi Ruth - Your feedback is greatly appreciated. Thank you for the review.
Incompetent at best. They are legal Scammers for all the fees and things they can charge you for. No internal communication or accountability. One call they told me they don't have a mortgage department, just customer service. I
Business response:
Hi Hannah - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,174 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.