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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nancy was wonderful from beginning to end. She spent a lot of time researching answers to my questions, taking my calls, and thoroughly making sure everything was in line before closing. I appreciated her help immensely.
Business response:
Hi Brittany, thank you for sharing your feedback. We are thrilled that Nancy delivered outstanding customer service throughout your journey. We will gladly share your appreciation with Nancy. For any questions or further assistance, please text Pennymac at (805) 716-6348.
Easy process, I love there’s a system in place to very income so you don’t have to send a bunch of statements/stubs. My first time experience was great! I will most definitely purchase my next home through Pennymac
Business response:
Hi Ayanna, thank you for sharing your feedback. We are thrilled our income verification process made your experience smooth and simple. We look forward to assisting you with your next home at Pennymac. You can reach us by texting (805) 716-6348 for any questions.
Tyra has been nothing less than Fantastic. Whatever I needed she was there I can call her 15 times a day she will either answer and definitely called me back. I appreciate her in all the ways she helped me along this journey. She is a great person to work with and she helped me get this paperwork in as fast as possible. Thank you sooo much for everything Tyra M.
Business response:
Thank you for sharing your experience, Mignon. We are glad to hear about your positive customer service journey and will happily share your compliments with Tyra. For any questions or further assistance, you can text us at (805) 716-6348.
Let us know if we qualify for more discount and notify us if rates drop
Business response:
Hi Isaac, thank you for the five-star rating. Pennymac is dedicated to helping you explore valuable financing opportunities and keeping you informed as market conditions change. Please text us at (805) 716-6348 for any questions or further assistance.
Matthew was amazing in answering all of my questions and informing me of my options!
Business response:
Thank you for choosing Pennymac, Kristopher. We take pride in delivering exceptional customer service and will gladly share your appreciation with Matthew. For any further questions or assistance, you can reach us by texting (805) 716-6348.
All individuals I worked with on this loan were fantastic! I enjoyed working with them all! Tyler, Sandra, & Ryan!
Business response:
Hi Joy, thank you for sharing your positive loan experience with Pennymac! We will gladly share your kind appreciation with Tyler, Sandra, and Ryan. For any questions or further assistance, you can text us at (805) 716-6348.
Awesome Service
Business response:
Hi Audy, thank you for choosing Pennymac. We take pride in delivering exceptional service to support your home financing journey. If you have any questions or need further assistance, please text us at (805) 716-6348.
Jarrell and Barry were super helpful in making this a smooth process. Can’t thank them enough for their help!
Business response:
Hi Aubrey, thank you for your wonderful feedback! We are thrilled to hear you received great customer service, and we will be sure to share your appreciation with Jarrell and Barry. If you have any further questions, you can reach us by text messaging at (805) 716-6348.
McKenzie was awesome throughout this process. She made it so easy and was always available to assist me. Please let her know she is a valuable resource.
Business response:
Hi David, thank you for choosing Pennymac. We are glad you enjoyed such wonderful customer service, and we will gladly share your kind words with McKenzie. For any questions or further assistance, you can reach our team via text messaging at (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,809 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.