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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This team worked on three loans by the time I was satisfied with the home inspection. They made it easy on me and were friendly and professional.
Business response:
Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Both Liem and Terrence are excellent communicators. They exchanged on point information with my wife and myself at all times.
Business response:
Thank you for taking the time to share your experience with us, Lloyd. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Pennymac doesn't know anything about customer service. I am very disappointed in how this company conducts business. All they care about is money. I have been trying for 4 days to get an explanation about the charges on my mortgage payment and all I have been getting are excuses. NOT ONE PERSON HAS TRIED TO HELP ME. I am so sorry I have to do business with a company I DON'T TRUST.
Business response:
Hi Deann - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
The entire experience beginning with Cameron Hall, through working with Liem Nguyen was very pleasant. I’m glad I chose PennyMac!
Business response:
Hi Steven - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I've never heard of PennyMac until I got the initial mortgage. This refinance has been an easy process, which raises my confidence in the company, but your brand strength might me worth looking at. Just a thought. :-)
Business response:
Hi Clinton - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Justin was amazing he and the processor helped me through the entire process
Business response:
Hi Hector - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was so wonderful to deal with
Business response:
Thank you for the positive review, Elinda! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
3rd Time working with pennymac, and each time has been great
Business response:
Hi Lance - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The process was very easy and quick.
Business response:
Thank you for the positive review, Tory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,913 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.