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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,976 reviews
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Rachel K.'s profile image
Rachel K. 
on Birdeye

2 weeks ago

I called out of the blue to see if i could get a home equity/refinced loan and Chris Bledsoe was so helpful not only with the application but with any questions i had along the way 

Business response:

Hi Rachel - Your feedback is greatly appreciated. Thank you for the review. 

Alta E.'s profile image
Alta E. 
on Birdeye

2 weeks ago

Knowledgeable, courteous, great working together and would recommend others to PennyMac. 

Business response:

Thank you for the positive review, Alta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bruce C.'s profile image
Bruce C. 
on Birdeye

2 weeks ago

It would have been helpful if someone had told me that cash due at closing needed to be payable to Service Link.  

Business response:

Hi Bruce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra F.'s profile image
Debra F. 
on Birdeye

2 weeks ago

It’s been such a pleasure going through our home equity loan with Pennymac. They kept us updated throughout the process.  

Business response:

Thank you for taking the time to share your experience with us, Debra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nathaniel B.'s profile image
Nathaniel B. 
on Birdeye

2 weeks ago

Great experience such an easy process.  

Business response:

Hi Nathaniel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark J.'s profile image
Mark J. 
on Birdeye

2 weeks ago

Anna Eng and John Dorey showed exemplary professionalism throughout the mortgage process. That also includes there team of people who helped along the way. Thank you for your service and support throughout this journey.  

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel M.'s profile image
Daniel M. 
on Birdeye

3 weeks ago

Easy money. Good job. Way less hassle than other mortgages. GO VA!  

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Glenn R.'s profile image
Glenn R. 
on Birdeye

3 weeks ago

Thank you for your professionalism! 

Business response:

Hi Glenn - Your feedback is greatly appreciated. Thank you for the review. 

Stephen R.'s profile image
Stephen R. 
on Birdeye

3 weeks ago

Great bunch of folks...Other than a small wait after finding out my wife has to also sign, another great experience..Thanks, Steve 

Business response:

Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,976 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.