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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
James and Andre were fantastic to work with. Both were very accessible and responsive. Great experience.
Business response:
Hi Charity - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you to everyone who, especially Taylor and Liem. We enjoyed working with you and appreciate your professionalism and straightforward approach. All the best, Rekha and Amar
Business response:
Hi Amarnath - Your feedback is greatly appreciated. Thank you for the review.
Great communication and follow-up throughout the process.
Business response:
Thank you for taking the time to share your experience with us, Dale. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for the excellent customer service
Business response:
Thank you for taking the time to share your experience with us, Nicolas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish.
Business response:
Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time
Business response:
Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled.
Business response:
Hi Margaret - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
We tell our friends about Penny Mac all the time. The professionalism, the timeliness, the great people who work for or represent them. Great lender!
Business response:
Hi Jimmy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was my understanding that Pennymac was going to send the payment to the financial institutions.
Business response:
We appreciate your review, Clifford. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.