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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,238 reviews
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Patricia W.'s profile image
Patricia W. 
2 weeks ago

Hassle free and very customer centered. It was a very smooth process. 

Michael C.'s profile image
Michael C. 
2 weeks ago

Barry and Jon were very knowledgeable about what we needed and made this experience easy and a whole lot less stressful.  

Robert S.'s profile image
Robert S. 
2 weeks ago

Layal and Faiza were awesome. They got everything done in record time and made the Closing happen. That is part of why we have been with PennyMac since 2012. Well done! 

Donald R.'s profile image
Donald R. 
2 weeks ago

Michael and entire team exceeded expectations and helped me out. Will use them again.  

Brant F.'s profile image
Brant F. 
2 weeks ago

Nancy Olivas was very helpful throughout the entire process made this very easy! 

Ruth C.'s profile image
Ruth C. 
2 weeks ago

Hilda was professional, kind, and took the time to explain the process to me. I am so thankful. 

Hannah J.'s profile image
Hannah J. 
3 weeks ago

Incompetent at best. They are legal Scammers for all the fees and things they can charge you for. No internal communication or accountability. One call they told me they don't have a mortgage department, just customer service. I 

Karoline D.'s profile image
Karoline D. 
3 weeks ago

Everyone was very professional and knowledgeable. They also worked with me through my unusual situation. I couldn't be happier. Nancy and everyone were so great. It was a very pleasant experience dealing with them and this company.  

Rita T.'s profile image
Rita T. 
3 weeks ago

Grace Sparks is the best. Wish I could give her 11. Only because of he I am financing another home with PennyMac.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,238 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.