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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,605 reviews
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Joseph F.'s profile image
Joseph F. 
on Birdeye

a week ago

Simple, smooth, seamless, GREAT Communication from start to finish! KUDOS! 

Business response:

Hi Joseph - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Noemi P.'s profile image
Noemi P. 
on Birdeye

a week ago

It was an unexpected experience! I was amazed at the efficient pace of the transaction and impressed with the ease of completion. Thank you Nick and Veronica! 

Business response:

Hi Noemi - Your feedback is greatly appreciated. Thank you for the review. 

Robert H.'s profile image
Robert H. 
on Birdeye

a week ago

Simple but to the point. Fast,friendly service. Thank you!! 

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angela L.'s profile image
Angela L. 
on Birdeye

a week ago

Ms. Edna and Billy were so helpful and patient with me. Thank you Pennymac! 

Business response:

Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Roni G.'s profile image
Roni G. 
on Birdeye

a week ago

Everyone was so patient with me as I was trying to make decisions and I appreciate the time and care they took answering my questions. Thank you! 

Business response:

Hi Roni - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Patricia G.'s profile image
Patricia G. 
on Birdeye

a week ago

R Brandon Ternes was fantastic, detailed, thorough during the overall process. 

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shannon G.'s profile image
Shannon G. 
on Birdeye

a week ago

Very easy, quick, and accessible. Thank you! 

Business response:

Thank you for the positive review, Shannon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John Swartz J.'s profile image
John Swartz J. 
on Birdeye

a week ago

Everyone I dealt with during my home equity loan process was great and easy to talk too 

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
on Birdeye

a week ago

Great experience  

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,605 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com