Mary was fantastic throughout the entire process. She was quick, responsive, friendly, and knowledgeable.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I have found such caring people in the PennyMac profession. Thank you for always being there to help me.
Business response:
Hi Joyce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day.
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The experience was really good and the Pennymac team was excellent
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day.
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Throughout the whole process the team was there for any questions I had and handled everything in the time they said they would!
Business response:
Hi Jarrod - Your feedback is greatly appreciated. Thank you for the review.
I had one unpleasant and stressful call with one CSR after hours of Latrice being available. I spoke with a man. He was rude, inconsiderate, and lied to me. If it wasn’t for Latrice this survey would be much different and cancelled application.
Business response:
Hi Sonia - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you.
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Michael Ammari and Ammie Mack were wonderful to work with during our home loan process! We can't say enough how professional and how important we felt from beginning to final signing in just 21 days. Awesome!!! Very pleased with your PENNYMAC TEAM.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day.
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PennyMac has been my loan company for over 10 years …they are the best
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day!
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Just closed on Tuesday 9-12–23 on an equity re-fi and my cash will be available on that 18th. The entire process took 30 days but a lot of it was contingent upon me supplying the necessary documents ASAP! Great communication from the MAC Team and my loan officer Mr. B****** *****was exceptional.
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Business response:
Hi Norbert - Your feedback is greatly appreciated. Thank you for the review.
Google reviews (3,233)