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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They like to waste your time. I will gladly be getting a different loan through any other company. Even if I have to pay twice much, it’ll be worth it.
Business response:
Hello Blaine, Pennymac strives to provide an efficient, transparent lending experience alongside competitive financing options. We'd like to connect you with our internal team to address your concern. Please text us at (805) 716-6348 for any questions or further assistance.
Thank you for making my dream come true!!!
Business response:
Hi Stacey, we are thrilled to deliver a wonderful customer experience at Pennymac. Congratulations on reaching this incredible homeownership milestone! For any questions or further assistance, you can text us at (805) 716-6348.
Ammie was easy to work with. Very nice and always answered questions
Business response:
Hi Jon, thank you for your feedback! At Pennymac, we love delivering great customer service, and we will gladly share your kind appreciation with Ammie. For any questions or further assistance, you can text us at (805) 716-6348.
Everyone was so friendly and helpful
Business response:
Denise, thank you for your wonderful feedback. We take great pride in our staff friendliness and helpfulness to ensure your experience with Pennymac is seamless. If you have any questions or need further assistance, please text us at (805) 716-6348.
Jamie was a pleasure to work with and others on the team.
Business response:
Hi Avrile, thank you for your feedback. We are glad our staff provided a wonderful experience, and we will certainly share your appreciation with Jamie and the team. For any questions or further assistance, you can reach Pennymac by text messaging at (805) 716-6348.
Sandra went out of her way to be responsive, professional and helpful!
Business response:
Thank you for the wonderful feedback, Julie! At Pennymac, we take pride in delivering great customer service, and we will gladly share your praise with Sandra. You can text our team at (805) 716-6348 for any questions or further assistance.
Tyra is an asset to your company. She was with me hand in hand during this exciting and challenging event. She was friendly, knowledgeable and professional.
Business response:
Hi Ann, thank you for sharing your experience! We will gladly pass your appreciation along to Tyra for providing outstanding customer service throughout your journey. For any questions or further assistance, you can text us at (805) 716-6348.
Words can't express the gratitude for ALL your help! Really Blessed to have had Chris Paschal and Sandra Benavidez guidance, direction and Professionalism through this whole process. Chris was my first point of contact, "my coach." advising, directing and going over a list of things needed to get to the Mortgage Team for processing. One word Outstanding! Sandra would be my "closer" she picked up where Chris left off. Directing and guiding as well. Explain the processes when I started getting a little frustrated. Outstanding ... read more
Business response:
Thank you for choosing Pennymac, Stella! We take pride in delivering exceptional customer service and will gladly share your appreciation with Chris and Sandra. You can reach us by text at (805) 716-6348 for any questions or further assistance.
She was always just calling to check in.
Business response:
Hi Carmelle, thank you for sharing your feedback. We are glad that our proactive communication provided you with attentive customer service throughout your experience. For any questions or further assistance, please text (805) 716-6348.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,812 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.