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  1. Westlake Village, CA
  2. Finance
  3. Mortgage Lenders
  4. PENNYMAC
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PENNYMAC

4.5
  • Mortgage Lenders
  • Westlake Village, CA
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About this business

FinanceMortgage Lenders

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,833 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m. 

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Business information

  • 3043 Townsgate Road, Westlake Village, CA, 91361, United States
  • Request appointment
  • https://www.pennymac.com/
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  • © 2023 Birdeye Inc
4.549,833 reviews
5
37,633
4
6,428
3
1,831
2
1,197
1
2,743
1 review has no rating
  • Reviews (46,600)
  • google logoGoogle reviews (3,233)
Justin S.'s profile image
Justin S. 
on Birdeye

5 days ago

Mary was fantastic throughout the entire process. She was quick, responsive, friendly, and knowledgeable. 

Business response:

Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joyce S.'s profile image
Joyce S. 
on Birdeye

5 days ago

I have found such caring people in the PennyMac profession. Thank you for always being there to help me. 

Business response:

Hi Joyce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
on Birdeye

5 days ago

The experience was really good and the Pennymac team was excellent 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jarrod J.'s profile image
Jarrod J. 
on Birdeye

5 days ago

Throughout the whole process the team was there for any questions I had and handled everything in the time they said they would! 

Business response:

Hi Jarrod - Your feedback is greatly appreciated. Thank you for the review. 

Sonia K.'s profile image
Sonia K. 
on Birdeye

5 days ago

I had one unpleasant and stressful call with one CSR after hours of Latrice being available. I spoke with a man. He was rude, inconsiderate, and lied to me. If it wasn’t for Latrice this survey would be much different and cancelled application.  

Business response:

Hi Sonia - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
on Birdeye

6 days ago

Michael Ammari and Ammie Mack were wonderful to work with during our home loan process! We can't say enough how professional and how important we felt from beginning to final signing in just 21 days. Awesome!!! Very pleased with your PENNYMAC TEAM.  

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John H.'s profile image
John H. 
on Birdeye

6 days ago

PennyMac has been my loan company for over 10 years …they are the best 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Stacey L's profile image
Stacey L 
on BBB

a week ago

Just closed on Tuesday 9-12–23 on an equity re-fi and my cash will be available on that 18th. The entire process took 30 days but a lot of it was contingent upon me supplying the necessary documents ASAP! Great communication from the MAC Team and my loan officer Mr. B****** *****was exceptional. 

Norbert M.'s profile image
Norbert M. 
on Birdeye

a week ago

None 

Business response:

Hi Norbert - Your feedback is greatly appreciated. Thank you for the review. 

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