This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
so far my experience is smooth.
Business response:
Thank you for taking the time to share your experience with us, Ayce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Hi Our closing was cancelled and was not conveyed to us until the scheduled closing time. I was able to call in morning and reschedule but put us a week behind in building permits .
Business response:
Thank you for the positive review, Lesley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very seamless transition
Business response:
Thank you for the positive review, Federico! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was a huge undertaking and Scott Park, Peter Ashworth walked me through the entire process with only a few hiccups along the way that got resolved with great communication. Other members of the PENNYMAC team that stepped in were very helpful.
Business response:
Hi Jon - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PennyMac worked with my issue and accommodated my needs
Business response:
Thank you for taking the time to share your experience with us, Agnes. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Zackary Knuden was amazing to work with and truly helpful, patient and respectful.
Business response:
Hi Theresa - Your feedback is greatly appreciated. Thank you for the review.
Everyone has been more than helpful they are wonderful. I am an Army widow and navigating everything alone now. Everyone was so knowledgable and kind, thank you all so much.
Business response:
Hi Sherry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I feel like it took longer than it should but am pleased that it got done. I was all surprised at the cost to borrow the money up front
Business response:
Hi Shelly - Your feedback is greatly appreciated. Thank you for the review.
I just like the ease of how everything was do.And the communication
Business response:
Hi Sharon - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 48,817 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.