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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,023 reviews
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Oscar G.'s profile image
Oscar G. 
a month ago

Thank you, Joseph and Norma, for such great care in the details in making this process smooth and easy. 

Business response:

Hi Oscar - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Richard S.'s profile image
Richard S. 
a month ago

Nathan was very responsive and helpful. He provided me options and explained the numbers so that i understood completely. Nancy was also very helpful and very friendly. She explained the coordination and next steps for me to close on time. Thank you Pennymac for such great service!! 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Christopher D.'s profile image
Christopher D. 
a month ago

Everyone, and there was a lot, was fantastic. Thanks for everything! 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph P.'s profile image
Joseph P. 
a month ago

Veronca and Christian were fantastic to work with. Big kudos to them for getting me through this process. Roll Tide 

Business response:

Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Andrew M.'s profile image
Andrew M. 
a month ago

Rosario was extremely polite and professional throughout the entire process. Would hands down recommend her and PennyMac to anyone. 

Business response:

Hi Andrew - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tommie W.'s profile image
Tommie W. 
2 months ago

Grace did a very very good job with me and I thank her for the effort! 

Business response:

Thank you for the positive review, Tommie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel F.'s profile image
Daniel F. 
2 months ago

Hilda was remarkable and handled my complex HELOC well. She’s an asset to your team. 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
2 months ago

Veronica was very helpful and made this experience great. Thank You Veronica 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John S.'s profile image
John S. 
2 months ago

We love PennyMac, been with you almost 30 years. Our loan process was flawless and our loan officer and processor were excellent 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,023 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.