Tony and Heather were both amazing through the entire process. They both made me feel like my loan was a priority and went out of their way to assist whenever roadblocks occurred.
Business response:
Thank you for the positive review, Tommie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day.
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I didn’t have any problems through the transaction.
Business response:
Hi Eriberto - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day!
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My only concern or criticism is related to the Web site. At times, documents posted were outdated or redundant resulting in confusion e.g. Do I need to approve this again? Is this the latest version? etc
Business response:
We appreciate your review, Lloyd. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you.
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Lee Gates earned my business with humility and professionalism. James Wright wrapped up with the finishing touches of my loan process with same energy. I appreciate all the hard work and would do it again in the future.
Business response:
Hi Corey - Your feedback is greatly appreciated. Thank you for the review.
I was provided the best customer service ever.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Good Job !!!
Business response:
Hi Thomas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day.
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Everyone was very nice and helpful.
Business response:
Hi Loretta - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day.
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Peter (and Colton) were excellent during this process! Precise instructions made it very easy for us to keep up with all requirements.
Business response:
Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day.
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Andre and James were outstanding and kept their word. Thank you both
Business response:
Thank you for taking the time to share your experience with us, Issac. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help.
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Google reviews (3,233)