PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,475 reviews
Select a rating
Debra S.'s profile image
Debra S. 
3 weeks ago

Grace and her team were incredible, as were Jimmy Kim and his. 

Business response:

Thank you for taking the time to share your experience with us, Debra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Christopher Q.'s profile image
Christopher Q. 
3 weeks ago

Smooth, quick really happy great job  

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bert H.'s profile image
Bert H. 
3 weeks ago

They were very friendly and efficient. 

Business response:

Hi Bert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patrick D.'s profile image
Patrick D. 
3 weeks ago

This was my first home equity loan so I had a lot of learning as we went. Veronica was exceptionally patient even when my insurance was telling me incorrect information while telling Pennymac the updated information. She was amazing. 

Business response:

Thank you for taking the time to share your experience with us, Patrick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barbara J.'s profile image
Barbara J. 
3 weeks ago

Pleasant experience through the whole process ✨️  

Business response:

Thank you for the positive review, Barbara! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Evelyn M.'s profile image
Evelyn M. 
3 weeks ago

Excelente 

Business response:

Thank you for the positive review, Evelyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Erik S.'s profile image
Erik S. 
3 weeks ago

Everyone that we worked with from start to finish was professional and user friendly and nice. 

Business response:

Hi Erik - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William R.'s profile image
William R. 
3 weeks ago

Although I was slow in requesting the loan, all the questions I had were answered and the loan process was easily completed 

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Marydean L.'s profile image
Marydean L. 
3 weeks ago

Every one was great! 

Business response:

Thank you for the positive review, Marydean! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,475 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.