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  1. Westlake Village, CA
  2. Finance
  3. Mortgage Lenders
  4. PENNYMAC
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PENNYMAC

4.5
  • Mortgage Lenders
  • Westlake Village, CA
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About this business

FinanceMortgage Lenders

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,833 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

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Business information

  • 3043 Townsgate Road, Westlake Village, CA, 91361, United States
  • Request appointment
  • https://www.pennymac.com/
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4.549,833 reviews
5
37,633
4
6,428
3
1,831
2
1,197
1
2,743
1 review has no rating
  • Reviews (46,600)
  • google logoGoogle reviews (3,233)
Tommie G.'s profile image
Tommie G. 
on Birdeye

a week ago

Tony and Heather were both amazing through the entire process. They both made me feel like my loan was a priority and went out of their way to assist whenever roadblocks occurred. 

Business response:

Thank you for the positive review, Tommie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eriberto M.'s profile image
Eriberto M. 
on Birdeye

a week ago

I didn’t have any problems through the transaction. 

Business response:

Hi Eriberto - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lloyd J.'s profile image
Lloyd J. 
on Birdeye

a week ago

My only concern or criticism is related to the Web site. At times, documents posted were outdated or redundant resulting in confusion e.g. Do I need to approve this again? Is this the latest version? etc  

Business response:

We appreciate your review, Lloyd. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Corey J.'s profile image
Corey J. 
on Birdeye

a week ago

Lee Gates earned my business with humility and professionalism. James Wright wrapped up with the finishing touches of my loan process with same energy. I appreciate all the hard work and would do it again in the future. 

Business response:

Hi Corey - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
on Birdeye

a week ago

I was provided the best customer service ever. 

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Thomas G.'s profile image
Thomas G. 
on Birdeye

a week ago

Good Job !!! 

Business response:

Hi Thomas - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Loretta W.'s profile image
Loretta W. 
on Birdeye

a week ago

Everyone was very nice and helpful. 

Business response:

Hi Loretta - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James H.'s profile image
James H. 
on Birdeye

a week ago

Peter (and Colton) were excellent during this process! Precise instructions made it very easy for us to keep up with all requirements. 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Issac B.'s profile image
Issac B. 
on Birdeye

a week ago

Andre and James were outstanding and kept their word. Thank you both 

Business response:

Thank you for taking the time to share your experience with us, Issac. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

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