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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,913 reviews
Select a rating
Edward G.'s profile image
Edward G. 
on Birdeye

a month ago

Over all it was great  

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia S.'s profile image
Patricia S. 
on Birdeye

a month ago

The process was professional, streamlined ... no surprises. 

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Richard A.'s profile image
Richard A. 
on Birdeye

a month ago

NONE 

Business response:

Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Essie L.'s profile image
Essie L. 
on Birdeye

a month ago

I just wanted to thank Rosario for everything she did for me. I need to know something serious to give me the answer. I will always be grateful to her anyone need to buy a home. I will recommend them to her once’s again that for everything. 

Business response:

Hi Essie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William M.'s profile image
William M. 
on Birdeye

a month ago

Throughout the entire loan application and completion James Wright and Ruben Rualo were nothing short of outstanding. Due to my purchase modifications substantial additional tasks were put upon these two gentlemen and they handled them exceptionally. 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Charles C.'s profile image
Charles C. 
on Birdeye

a month ago

I thought the process was overall pretty good but the requirements seemed a bit overwhelming at times and I had to present documentation twice over not sure seemed like communication issues within the department, not sure. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Heather A.'s profile image
Heather A. 
on Birdeye

a month ago

Eric and Nicholas were wonderful! They made my experience very easy and smooth. I highly recommend them.  

Business response:

Hi Heather - Your feedback is greatly appreciated. Thank you for the review. 

John P.'s profile image
John P. 
on Birdeye

a month ago

Everyone communicated clearly and was organized and helpful.  

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Michael T.'s profile image
Michael T. 
on Birdeye

a month ago

Excellent! 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,913 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.