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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,746 reviews
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Fernando Jimenez V.'s profile image
Fernando Jimenez V. 
2 months ago

None everything went great thanks to Hunter and Tyra. My whole experience with you guys weren’t perfect. I will 100% recommend  

Business response:

Thank you for taking the time to share your experience with us, Fernando. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ricky F.'s profile image
Ricky F. 
2 months ago

Tyra Martines yes she was so helpful she went way up and above to help me thru the process i appreciate her so much she needs a raise and promotion!!!! 

Business response:

Hi Ricky - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maria V.'s profile image
Maria V. 
2 months ago

Todos muy profesionales gracias  

Business response:

Hi Maria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeff S.'s profile image
Jeff S. 
2 months ago

James and Travis both went above and beyond and maintained extraordinary patience on all fronts. He is a credit to PennyMac and exemplifies why we will only do business with PennyMac and highly recommend PennyMac to everyone we know.  

Business response:

Thank you for taking the time to share your experience with us, Jeff. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jason D.'s profile image
Jason D. 
2 months ago

Sent a large payoff check to the moorepark location.. and apparently no one can confirm they recived it? Kinda BS not being able your client piece of mind the correct department recived my check. 

Business response:

Hi Jason - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Carl S.'s profile image
Carl S. 
2 months ago

Great Austin Crusius team!!!!! 

Business response:

Hi Carl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Warren H.'s profile image
Warren H. 
2 months ago

Pennymac has always been responsive took time to answer all questions make getting mortgage to closing timely . We have used pennymac on home we purchased in Maryland and then again when we moved to our current home in Alabama . Highly recommended  

Business response:

Thank you for the positive review, Warren! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jay R.'s profile image
Jay R. 
2 months ago

Very smooth transaction. Went much smoother than expected. SUPER PLEASED !!! 

Business response:

Thank you for the positive review, Jay! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James M.'s profile image
James M. 
2 months ago

N/A 

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,746 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.