PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,695 reviews
Select a rating
Vonda Coley M.'s profile image
Vonda Coley M. 
2 months ago

Excellent Service!! Latrice Autry and Joel Davis were AMAZING!!! 

Business response:

Hi Vonda - Your feedback is greatly appreciated. Thank you for the review. 

Vonda Coley M.'s profile image
Vonda Coley M. 
2 months ago

The Mortgage Success Team was AMAZING!! Latrice Autry and Joel Davis were an unstoppable team! They were professional, responsive, efficient and made my refinance process smooth adn stress-free. I truly appreciate their excellent service. 

Business response:

Hi Vonda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Daniel G.'s profile image
Daniel G. 
2 months ago

Special thanks to Yuri abrego and Barry marrow for all there patience and help throughout my process!  

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lynette M.'s profile image
Lynette M. 
2 months ago

All was good! Very friendly and helpful!!! 

Business response:

Hi Lynette - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amanda L.'s profile image
Amanda L. 
2 months ago

Zero stars is more accurate. Predatory lender. Horrible customer service. They lie, disrespect and mislead their customers. I will never work this company again. Buyers beware.  

Business response:

Hi Amanda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Benjamin M.'s profile image
Benjamin M. 
2 months ago

Everything was straight forward and easy  

Business response:

Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review. 

Elaine B.'s profile image
Elaine B. 
2 months ago

Norma and Daniel were very helpful throughout the whole process and I greatly appreciate their help in keeping me informed throughout the process. 

Business response:

Thank you for taking the time to share your experience with us, Elaine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie G.'s profile image
Stephanie G. 
2 months ago

Chris P and Jamie W are outstanding professionals. They were very attentive. They communicated well, and I never had to worry that I would not have someone to answer my questions. Both of them are assets to the Pennymac organization. Thank You! 

Business response:

Hi Stephanie - Your feedback is greatly appreciated. Thank you for the review. 

Michael G.'s profile image
Michael G. 
2 months ago

Norma and Drew were both extremely helpful. I really appreciated the quick responses to any inquiry I had and their guidance throughout the loan process made decisions and actions smoother. 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,695 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.