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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,218 reviews
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Clayton M.'s profile image
Clayton M. 
a month ago

Super easy to work with. They made the whole process a breeze.  

Rajiv M.'s profile image
Rajiv M. 
a month ago

Jimmy Kim and Rosario Lopez were absolutely a pleasure to work with! Buying a home has a lot of moving pieces and both of them were able to seamlessly guide me through the process and provide constant information and reassurance!  

Christopher A.'s profile image
Christopher A. 
a month ago

Chaix was great and helped me through the process flawlessly. 

Samantha S.'s profile image
Samantha S. 
a month ago

My loan rep was responsive and kept the process running smoothly. 

John B.'s profile image
John B. 
a month ago

Everyone was helpful and made steps understandable. If I did'nt understand something Patrick and Latrice would patiently try again until I did. The company worked with us on price. Thank you, John and Pam Burns  

Christopher A.'s profile image
Christopher A. 
a month ago

While refinancing or purchasing a home can be stressful it helps to manage expectations. The only really stressful part of the whole process for me was having to do repairs that were required by the VA which was unexpected. Other than that great.  

Daina R.'s profile image
Daina R. 
a month ago

Maybe explain more, certain documents needed to complete the process, such as an HOA statement and specifically what information is needed.  

Emily T.'s profile image
Emily T. 
a month ago

Seamless and easy process 

Shannon J.'s profile image
Shannon J. 
a month ago

I did feel there was too much redundancy in the process. It felt like I signed the same documents multiple times. I do work and it was a little disturbing to get so many emails and texts. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,218 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.