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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,882 reviews
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James P.'s profile image
James P. 
2 months ago

Hilda & Rick were professional, friendly and helpful at every step. They were always available for questions and returned voicemails very promptly. Excellent job.  

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard V.'s profile image
Richard V. 
2 months ago

Nancy listened to all of our concerns & she advocated for us to receive the highest amount of equity on our home. 

Business response:

Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Caitlin R.'s profile image
Caitlin R. 
2 months ago

Nancy was wonderful - informative, responsive and helpful! 

Business response:

Hi Caitlin - Your feedback is greatly appreciated. Thank you for the review. 

Jana H.'s profile image
Jana H. 
2 months ago

Barry was friendly, helpful and very prompt in answering my questions and concerns. He was wonderful to work with. 

Business response:

Hi Jana - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Noah G.'s profile image
Noah G. 
2 months ago

Great experience  

Business response:

Hi Noah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra B.'s profile image
Debra B. 
2 months ago

Both our initial experience with Megan, followed by our experience with Jamie, was exceptional. They made the whole process pleasant and stress-free. They were always available to answer any of our questions, with a cheerful and patient demeanor. Because of my experience with Jaimee and Megan, I would highly recommend a mortgage through Pennnymac. 

Business response:

Hi Debra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lonita D.'s profile image
Lonita D. 
2 months ago

outstanding service 

Business response:

Thank you for taking the time to share your experience with us, Lonita. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Shelton V.'s profile image
Shelton V. 
2 months ago

It was a pleasure working with Liem. He is a true professional in every aspect of the business.  

Business response:

Hi Shelton - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bentley P.'s profile image
Bentley P. 
2 months ago

Norma was amazing. She kept me well informed and answered any questions quickly.  

Business response:

Thank you for taking the time to share your experience with us, Bentley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,882 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.