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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks for the good commutation during the process. I can only add that I did not get a call or tex letting me know that the funds were sent. Thank you.
Business response:
Hi Gary - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Brianna was excellent and very competent. Several of the requests for information from underwriting I thought were unreasonable but she was able to keep me on track all the way through the process. She is truly an asset to your company!
Business response:
Thank you for taking the time to share your experience with us, Geri. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone I worked with for this loan was very helpful and I am really exited with the support and help I was given. All team members are great!!!
Business response:
Hi Behailu - Your feedback is greatly appreciated. Thank you for the review.
Great team and customer service
Business response:
Hi Walner - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall John and Kennedy did a fantastic job from beg. to end. Thanks!
Business response:
Thank you for taking the time to share your experience with us, Oscar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I truly enjoyed the experience with the mortgage team and especially with Mr. Barry Morrow he was nice, understanding knowledgeable and quick to respond to my questions.
Business response:
Hi Tamera - Your feedback is greatly appreciated. Thank you for the review.
Service was great simple process
Business response:
Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
When do the bills I assigned as part of the refinance get paid?
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
I am grateful fir tge help and guidance that Rosario Lopez. She is very patient and super responsive. she is prompt and clear on her when providing instructions
Business response:
Thank you for taking the time to share your experience with us, Sia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.