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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,583 reviews
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Anthony S.'s profile image
Anthony S. 
on Birdeye

2 weeks ago

Melissa and Rashawna were excellent and the Mac team. They made everything easy for you. Penny Mac should be grateful that they have such great employees. Thank you again!!! 

Business response:

Thank you for the positive review, Anthony! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark P.'s profile image
Mark P. 
on Birdeye

2 weeks ago

Bailey and Anna have been an awesome team to work with. From the initial call to the day of closing communication was timely, detailed, and proactive. 

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Emma C.'s profile image
Emma C. 
on Birdeye

2 weeks ago

PENNYMAC is the best 

Business response:

Hi Emma - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Daniel H.'s profile image
Daniel H. 
on Birdeye

2 weeks ago

Thanks all of the team Thank you Thank you 😊 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thanh T.'s profile image
Thanh T. 
on Birdeye

2 weeks ago

Everyone who start and process our loan are great and nice. 

Business response:

Hi Thanh - Your feedback is greatly appreciated. Thank you for the review. 

Julee C.'s profile image
Julee C. 
on Birdeye

2 weeks ago

A seamless process and Brian did an excellent job in processing the information in a timely manner, explaining the process and getting us what we needed.  

Business response:

Thank you for taking the time to share your experience with us, Julee. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Otto P.'s profile image
Otto P. 
on Birdeye

2 weeks ago

I believe that everyone involved during this process has been very helpful and patience with me in getting thru all the steps in getting where I am today..I got all the paperwork signed last week and now waiting on the checks to pay off the creditors 

Business response:

Hi Otto - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dennis Z.'s profile image
Dennis Z. 
on Birdeye

2 weeks ago

Sandra was a pleasure to work with.  

Business response:

Hi Dennis - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Terence T.'s profile image
Terence T. 
on Birdeye

3 weeks ago

The professionalism, responsive customer service, and the support given throughout the process; makes me wish I would have used Penny Mac for every home I have purchased. Rest assured I will recommend the Penny Mac team to everyone.  

Business response:

Thank you for the positive review, Terence! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,583 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com