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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team was very pleasant to work with. They were responsive and attentive. When corrective action was needed, they were on top of it.
Business response:
Thank you for the positive review, Kelli! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Took a bit longer than I was expecting n a lot of paperwork but I got it done.
Business response:
Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent Service!! Latrice Autry and Joel Davis were AMAZING!!!
Business response:
Hi Vonda - Your feedback is greatly appreciated. Thank you for the review.
The Mortgage Success Team was AMAZING!! Latrice Autry and Joel Davis were an unstoppable team! They were professional, responsive, efficient and made my refinance process smooth adn stress-free. I truly appreciate their excellent service.
Business response:
Hi Vonda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Special thanks to Yuri abrego and Barry marrow for all there patience and help throughout my process!
Business response:
Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
All was good! Very friendly and helpful!!!
Business response:
Hi Lynette - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Zero stars is more accurate. Predatory lender. Horrible customer service. They lie, disrespect and mislead their customers. I will never work this company again. Buyers beware.
Business response:
Hi Amanda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Everything was straight forward and easy
Business response:
Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review.
Norma and Daniel were very helpful throughout the whole process and I greatly appreciate their help in keeping me informed throughout the process.
Business response:
Thank you for taking the time to share your experience with us, Elaine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,704 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.