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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All of your agents were wonderful. Helpful. understanding and patient with me.
Business response:
Hi Pamela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everybody that was in charge of my case was very helpful and friendly. Would recommend 10/10
Business response:
Hi Jeremy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tommy P and Anna E provided excellent customer service throughout our entire loan process. They were very responsive to calls and texts and I would highly recommend each of them. We were very impressed by their commitment to going the extra mile.
Business response:
Hi Jerry - Your feedback is greatly appreciated. Thank you for the review.
Thank you for making this loan super easy
Business response:
Hi Jessica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Some of the steps were confusing or redundant paperwork was requested. Norma was very helpful but sometimes it was difficult to get ahold of her. Not by any fault of her own but she seemed to be the only one doing anything with my loan application.
Business response:
Hi Alicia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The PennyMac Team has always been ( GREAT ) to work with. Thanks
Business response:
Hi Dana - Your feedback is greatly appreciated. Thank you for the review.
James and Michael were fantastic throughout the entire process. Attentive, informational, customer oriented, and thorough. Follow-ups were swift and explanations were always provided. A+.
Business response:
Hi Ryan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Nancy was a great help throughout the whole process really appreciate all her help through this journey.
Business response:
Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for helping us through the process *+* The Martins
Business response:
Thank you for taking the time to share your experience with us, Tonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,032 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.