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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciated the check-ins and how readily available and helpful the team was during the loan process.
Business response:
Hi Marianne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone did a great job and was very helpful. But Pascal Dylewicz is an absolute Saint and actual cared about my situation involving an ExWife. PLEASE give this man a handshake from me since I can't. Please, EMPLOYEE OF THE YEAR!! No Joke guys. JG.
Business response:
Thank you for the positive review, Jason! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario Lopez and Andrea Simpson were both exceptional to me. They talked and walked me through every step of the process. Even when I had questions that I may have even asked before they were patient and present each time that I needed them.
Business response:
Hi Melanie - Your feedback is greatly appreciated. Thank you for the review.
Yester was very helpful and provided us with answers promptly and efficiently. She conducted herself in a professional manner. You was a great representative for your firm.
Business response:
Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Streamlined efficient process second to none.
Business response:
Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
From beginning to end.. the entire PennyMac team was laser focused, very communicative and pleasant to speak to. Thank you!
Business response:
Thank you for taking the time to share your experience with us, Josef. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Edna was fantastic. I did have 1 issue. The portal kept asking me to upload a home owner insurance policy, which I did numerous times. No one ever told me there was an error on the document. Was a vicious circle.
Business response:
Hi Bradford - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Was very nervous about process at first but Caleb and Paulette made it go smoothly
Business response:
Hi Damian - Your feedback is greatly appreciated. Thank you for the review.
We are very thankful for everyone at PennyMac who helped us with our home loan. From Nikki who helped us in the very beginning,to the mortgage success team,to Faiza helping us through the processing phase and closing. Everyone was awesome!
Business response:
Thank you for the positive review, Melissa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,459 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.
Need help? Contact us.
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