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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,032 reviews
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Frances R.'s profile image
Frances R. 
on Birdeye

3 weeks ago

Thank you to Justin for all the information provided during our initial conversation, very grateful for Briana and her team for ensuring the remaining process went smoothly right through closing time and in a prompt and timely manner.  

Business response:

Hi Frances - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rochelle J.'s profile image
Rochelle J. 
on Birdeye

3 weeks ago

From beginning to end, this experience has been awesome. Very thorough. Answered all of my questions. I was completely confident with John and Norma. Such professionals, but easy going at the same time. I appreciate them both so much.  

Business response:

Hi Rochelle - Your feedback is greatly appreciated. Thank you for the review. 

Deborah H.'s profile image
Deborah H. 
on Birdeye

4 weeks ago

Both Grace and Joseph Garcia were wonderful and they made the whole process so easy for us! We appreciate everything they did to make our home buying experience easy. Thank you all so very much!  

Business response:

Thank you for taking the time to share your experience with us, Deborah. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer M.'s profile image
Jennifer M. 
on Birdeye

4 weeks ago

The entire process was easy and everyone I spoke with was very knowledgeable and helpful. They made the process so simple.  

Business response:

Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review. 

Calen L.'s profile image
Calen L. 
on Birdeye

4 weeks ago

Promote Jamie ahead of peers. 100/10 experience, I would recommend Jamie to friends and family as he provides the best customer service in the business! Max his annual raise and bonus ASAP.  

Business response:

Hi Calen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Don M.'s profile image
Don M. 
on Birdeye

4 weeks ago

Good experience start to finish. 

Business response:

Thank you for the positive review, Don! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael R.'s profile image
Michael R. 
on Birdeye

4 weeks ago

Billy Manapat helped me through an issue that allowed my approval to go through in a timely manner. Hilda Kuklinski was always courteous and sent me timely updates during the process. Billy verified my documents were correct.  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John Chalres White J.'s profile image
John Chalres White J. 
on Birdeye

4 weeks ago

This is our fourth time buying a house and this mortgage process was the easiest. Everyone involved was helpful and very quick to respond to questions etc. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alden H.'s profile image
Alden H. 
on Birdeye

4 weeks ago

Great job! 

Business response:

Hi Alden - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,032 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.