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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,049 reviews
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Christopher D.'s profile image
Christopher D. 
2 months ago

Everyone, and there was a lot, was fantastic. Thanks for everything! 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph P.'s profile image
Joseph P. 
2 months ago

Veronca and Christian were fantastic to work with. Big kudos to them for getting me through this process. Roll Tide 

Business response:

Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Andrew M.'s profile image
Andrew M. 
2 months ago

Rosario was extremely polite and professional throughout the entire process. Would hands down recommend her and PennyMac to anyone. 

Business response:

Hi Andrew - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tommie W.'s profile image
Tommie W. 
2 months ago

Grace did a very very good job with me and I thank her for the effort! 

Business response:

Thank you for the positive review, Tommie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel F.'s profile image
Daniel F. 
2 months ago

Hilda was remarkable and handled my complex HELOC well. She’s an asset to your team. 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
2 months ago

Veronica was very helpful and made this experience great. Thank You Veronica 

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John S.'s profile image
John S. 
2 months ago

We love PennyMac, been with you almost 30 years. Our loan process was flawless and our loan officer and processor were excellent 

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Stephanie A.'s profile image
Stephanie A. 
2 months ago

Online, email, text and minimalncalls were perfect. Very easy to follow and I was always kept up to date. Wonderful experience! 

Business response:

Hi Stephanie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Esteban C.'s profile image
Esteban C. 
2 months ago

Was treated very professionally and kept updated through the Lone process and answered all my texts within a timely manner very impressed 

Business response:

Thank you for taking the time to share your experience with us, Esteban. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,049 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.