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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nothing negative to say about my experience with the loan process everything went smoothly. Any questions or concerns were always answered to takin care of in a professional manner over all 10 out of 10 experience. Appreciate the business.
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Too many last minute disclosures
Business response:
We appreciate your review, Brendan. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Everything was great
Business response:
Hi Lucien - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything went well. Perhaps some effort to get ALL document requirements clearly communicated early and up front. Only slightly irritated and inconvenienced by several “last minute “ additional documents requests. But overall very pleased. Thanks
Business response:
Hi Timothy - Your feedback is greatly appreciated. Thank you for the review.
OMG Lee was so awesome
Business response:
Thank you for the positive review, Robin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jaime did a great job. I recommended everybody. He’s a great asset to the Penny Mac team. Everything I needed and he needed we communicated well he’s a great asset. Thanks.
Business response:
Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was wonderful! Very knowledgeable, patient and responsive.
Business response:
Hi Paul - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The success team did a great job keeping me engaged throughout the process.
Business response:
Hi Patricia - Your feedback is greatly appreciated. Thank you for the review.
All team members were professional, friendly and very helpful. This was a great experience.
Business response:
Hi Susanne - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,615 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.