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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,801 reviews
Select a rating
Sheyla H.'s profile image
Sheyla H. 
on Birdeye

4 weeks ago

Travis Lemley and Sandra Benavides were amazing from beginning to end. Travis was knowledgeable. Sandra answered every question & addressed all of my concerns. She made the process feel less stressful, and encouraged me to “hang in there” to Closing. 

Business response:

Thank you for the positive review, Sheyla! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dorian B.'s profile image
Dorian B. 
on Birdeye

4 weeks ago

Scott and Norma were both incredibly helpful and knowledgeable during the entire process for acquiring our home equity loan. They made the process easy and painless.  

Business response:

Hi Dorian - Your feedback is greatly appreciated. Thank you for the review. 

Karac F.'s profile image
Karac F. 
on Birdeye

4 weeks ago

Taylor and Yetser were responsive, helpful, quick to reply and remained engaging throughput the process. It was quick, easy and the experience was exactly what it should be. We'll done, team! I appreciate all the hard work. Sincerely Rob and Kellie F 

Business response:

Thank you for the positive review, Karac! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth F.'s profile image
Kenneth F. 
on Birdeye

4 weeks ago

Nothing but good experiences w Pmac- I’ve owned 6 properties and refinanced a dozen times, Norma and Phil were great  

Business response:

Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Howard W.'s profile image
Howard W. 
on Birdeye

4 weeks ago

Very easy 

Business response:

Hi Howard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John M.'s profile image
John M. 
on Birdeye

4 weeks ago

Easy process  

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Hope M.'s profile image
Hope M. 
on Birdeye

4 weeks ago

Great team overall. I appreciated the streamlined process, and the variance in communication (email, text, phone). And of course, I am happy with the lower mortgage rate!  

Business response:

Thank you for the positive review, Hope! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul D.'s profile image
Paul D. 
on Birdeye

4 weeks ago

Very pleased with PennyMac services.  

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Gerald R.'s profile image
Gerald R. 
on Birdeye

4 weeks ago

Process too long 

Business response:

Hi Gerald - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,801 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.