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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,599 reviews
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Lea Ann P.'s profile image
Lea Ann P. 
on Birdeye

3 weeks ago

I am very pleased with my experience with PennyMac. Everyone was very helpful and friendly.  

Business response:

Thank you for the positive review, Lea! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheronda W.'s profile image
Sheronda W. 
on Birdeye

3 weeks ago

Everything was perfect.  

Business response:

Hi Sheronda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David S.'s profile image
David S. 
on Birdeye

3 weeks ago

Overall great. Happy to do a new mortgage with penny mac  

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Charles M.'s profile image
Charles M. 
on Birdeye

3 weeks ago

Our team was in constant contact with us and answered any questions we had quickly. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ben H.'s profile image
Ben H. 
on Birdeye

3 weeks ago

Fast accurate service 

Business response:

Hi Ben - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stella T.'s profile image
Stella T. 
on Birdeye

3 weeks ago

Whether I was calling Daniel Vera or Faiza Saleem, I was able to reach someone without any appreciable delay. Faiza checked in every week; more often as necessary for gathering. All the staff were courteous and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us, Stella. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

David Y.'s profile image
David Y. 
on Birdeye

3 weeks ago

Great experience  

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joann M.'s profile image
Joann M. 
on Birdeye

3 weeks ago

Latrice and Andrew were instrumental in helping me close my loan. I greatly appreciate their tireless efforts.  

Business response:

Hi Joann - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexander S.'s profile image
Alexander S. 
on Birdeye

3 weeks ago

Norma was thorough yet concise. Norma made the process from start to finish very easy and painless to refinance my home. She deserve an attagirl and the biggest of pats on her back. And a beer of her choice. Or two. The Sankowich family thanks her. 

Business response:

Hi Alexander - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,599 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com