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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,696 reviews
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David W.'s profile image
David W. 
2 months ago

Norma was very pleasant and knowledgeable. Very easy to work with. 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James B.'s profile image
James B. 
2 months ago

Everyone we had helping us was great, but Liam and Christian stand out for their concern to make things very clear fir us to understand.  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kiersten D.'s profile image
Kiersten D. 
2 months ago

I will be forever thankful for Ms. Cole. She was an Earth angel and I truly don’t know how I would’ve gotten through this whole process. She gave me a solid foundation, gave me hope, and gave me support that only someone else in the same shoes could. 

Business response:

Thank you for the positive review, Kiersten! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kathi P.'s profile image
Kathi P. 
2 months ago

Liam was Excellent!! He made this 1st time experience for me very pleasant and NON Frustrating!!  

Business response:

Thank you for taking the time to share your experience with us, Kathi. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dominique M.'s profile image
Dominique M. 
2 months ago

Hilda is outstanding. Made the process easy and was it as simple as a text to get any questions answered. 5 stars!!!! 

Business response:

Hi Dominique - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward C.'s profile image
Edward C. 
2 months ago

None! Was a wonderful experience. Painless and smooth  

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven W.'s profile image
Steven W. 
2 months ago

This has been a great experience in working with our mortgage company.  

Business response:

Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kathleen E.'s profile image
Kathleen E. 
2 months ago

The dedicated team process made this an easy experience.  

Business response:

Hi Kathleen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Benjamin S.'s profile image
Benjamin S. 
2 months ago

Joe and Tyra…. THE best! I felt like they treated me like a family member. Got answers to my questions extremely quickly. Please recognize them for the excellent service. Because of them I will continue to use Pennymac!  

Business response:

Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,696 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.