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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly.
Business response:
Hi Sheetal - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.
Business response:
Thank you for the positive review, Yul! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was quick, cordial and friendly, helpful and on point with any updates.
Business response:
Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly.
Business response:
Thank you for taking the time to share your experience with us, Steve. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was a smooth and easy process
Business response:
Hi Brian - Your feedback is greatly appreciated. Thank you for the review.
Very helpful all of who i worked with. Fast easy transaction!
Business response:
Hi Tamia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The only concern I had during this entire process was when the lady came to my house to assist with the closing. She seemed confused about the paperwork, did not go over really ANY of the details of what I was signing and she had trouble reading docs
Business response:
Hi Mindy - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Jay, the first person who helped set up the refi was great at explaining what i may end up saving/ paying for closing cost. What he said was very accurate. Jamie also ensured this process came to fruition w/o any hiccups. Thank you PM
Business response:
Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,008 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.