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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,459 reviews
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James T.'s profile image
James T. 
on Birdeye

2 weeks ago

We are very happy with the process of attaining more financial freedom for us retired folks. From the initial inquiry to the funding of the loan, we received great advice and suggestions on how to handle every challenge. Great people, great company! 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joanne R.'s profile image
Joanne R. 
on Birdeye

2 weeks ago

Nicole was fantastic. She kept us advised every step of the way - over and above what I would have expected. I would do a loan with you guys again simply because she was so fantastic.  

Business response:

Thank you for taking the time to share your experience with us, Joanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Elizabeth O.'s profile image
Elizabeth O. 
on Birdeye

3 weeks ago

The Absolute Best! 

Business response:

Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terry M.'s profile image
Terry M. 
on Birdeye

3 weeks ago

Great experience!❤️ 

Business response:

Hi Terry - Your feedback is greatly appreciated. Thank you for the review. 

Wayne M.'s profile image
Wayne M. 
on Birdeye

3 weeks ago

I appreciate the kindness and patience shown by Ms Aimmie Mack. Truly an asset to the company. 

Business response:

Hi Wayne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Suzanne R.'s profile image
Suzanne R. 
on Birdeye

3 weeks ago

Other than a plethory of redundant emails that clogged up my inbox the whole process went smoothly.  

Business response:

Hi Suzanne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Claudine V.'s profile image
Claudine V. 
on Birdeye

3 weeks ago

Thanks to Ronaldo and Peter!! And Mortgage Connect ! 

Business response:

Thank you for the positive review, Claudine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Victoria L.'s profile image
Victoria L. 
on Birdeye

3 weeks ago

Andrea Simpson was so easy to work with. Shehelped me through the application process making it so easy, it was painless. James Wright was extremely helpful. He kept me informed through every step.  

Business response:

Thank you for taking the time to share your experience with us, Victoria. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Doeun C.'s profile image
Doeun C. 
on Birdeye

3 weeks ago

Grace was a pleasure to work with and demonstrated exceptional customer service skills. Great communicator and always available to answer any questions which was crucial in the much involved process of a mortgage loan.  

Business response:

Hi Doeun - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,459 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com