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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,324 reviews
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Donald T.'s profile image
Donald T. 
2 months ago

Excellent service by professional individuals. Thank you. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paras Y.'s profile image
Paras Y. 
2 months ago

Really Poor at handling loan, i started to refinance 3 times and the closing time they comeup with something or the other and ask to do new applications, poor mortgage Agents like Eric & Austin. Stay Away from this Lender 

Business response:

Hi Paras - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Steve B.'s profile image
Steve B. 
2 months ago

Still waiting on our money! Would appreciate the funds so we can pay of bills 

Jose R.'s profile image
Jose R. 
2 months ago

The entire process and team was outstanding! Great Job! 

Business response:

Hi Jose - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah B.'s profile image
Sarah B. 
2 months ago

None 

Business response:

Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John J.'s profile image
John J. 
2 months ago

Great job, wouldn’t change a thing 

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Larry B.'s profile image
Larry B. 
2 months ago

I had no problems 

Business response:

Hi Larry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tamiko B.'s profile image
Tamiko B. 
2 months ago

The customer service was exceptional. Ayman Botros is why I chose to use Penny Mac as a first time buyer using a VA loan. I did shop another lender that was too pushy. Ayman was informative, kind and patient throughout. I am so impressed at the level of professionalism and care he provided. He wasn't pushing me to go straight for the max I qualified for but what was appropriate for my wants, needs, and finances and adjusted as I figured out what I wanted and could live with happily. The process went so much more smoot... read more

Business response:

Hi Tamiko - Your feedback is greatly appreciated. Thank you for the review. 

Johnathan B.'s profile image
Johnathan B. 
2 months ago

Easiest closing we have ever experienced, thank you! 

Business response:

Thank you for taking the time to share your experience with us, Johnathan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,324 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.