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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,708 reviews
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Curtis P.'s profile image
Curtis P. 
2 months ago

N/a 

Business response:

Hi Curtis - Your feedback is greatly appreciated. Thank you for the review. 

Israel Marroquin C.'s profile image
Israel Marroquin C. 
2 months ago

I am so pleased with all the team who has been helping me with the purchase of my new house... 

Business response:

Thank you for the positive review, Israel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Darren D.'s profile image
Darren D. 
2 months ago

Terrible experience filled with errors and  Incompetence. Issues are never resolved or fixed. Do not use this company  

Business response:

Hi Darren - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Deborah C.'s profile image
Deborah C. 
2 months ago

Both Tyler and Veronica were great to work with. They explained things thoroughly and were responsive when I reached out with questions. They really made this process easy and pleasant.  

Business response:

Hi Deborah - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

John G.'s profile image
John G. 
2 months ago

Liam is great 

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark R.'s profile image
Mark R. 
2 months ago

My situation was very difficult and hard to go through, but my mortgage specialist did a great job. Always stayed positive and upbeat. Kept me updated at every step of the way I couldn’t give him a higher rating too bad 10 as as high as I can go 

Business response:

Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Paul M.'s profile image
Paul M. 
2 months ago

It was absolutely smooth transaction and wonderful experience. Both mortgage loan officer and mortgage success team were extremely knowledgeable, efficient and easy to work with. Great communication! 

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Thomas H.'s profile image
Thomas H. 
2 months ago

Everything went excellent  

Business response:

Hi Thomas - Your feedback is greatly appreciated. Thank you for the review. 

Josephine D.'s profile image
Josephine D. 
2 months ago

Everyone was really great. Norma was great about explaining everything and updating me. 

Business response:

Hi Josephine - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,708 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.