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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,176 reviews
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Dale J.'s profile image
Dale J. 
2 months ago

Great communication and follow-up throughout the process. 

Nicolas B.'s profile image
Nicolas B. 
2 months ago

Thank you for the excellent customer service  

Brian S.'s profile image
Brian S. 
2 months ago

Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish. 

Lisa H.'s profile image
Lisa H. 
2 months ago

Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time 

Margaret P.'s profile image
Margaret P. 
2 months ago

Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled. 

Jimmy D.'s profile image
Jimmy D. 
2 months ago

We tell our friends about Penny Mac all the time. The professionalism, the timeliness, the great people who work for or represent them. Great lender! 

Clifford D.'s profile image
Clifford D. 
2 months ago

It was my understanding that Pennymac was going to send the payment to the financial institutions. 

Alicia L.'s profile image
Alicia L. 
2 months ago

I am impressed with how Destini facilitated the entire process. She kept me on track and well-informed throughout the entire process.  

Joseph P. M.'s profile image
Joseph P. M. 
2 months ago

I had trouble because I'm not good with computers, but they had so much patience. The had to walk me through everything I did. I have to say I am so greatful that I had them help me. I will always recommend Penny Mac! Thank you so much for everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,176 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.