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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,824 reviews
Select a rating
Kevin M.'s profile image
Kevin M. 
on Birdeye

a month ago

Michael Di Leo and the Mortgage Success Team were outstanding in their support and responsiveness. Uploading documents to the portal made the collection of documents simplified. We are truely happy with our new home and would recommend to others. 

Business response:

Hi Kevin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Luis M.'s profile image
Luis M. 
on Birdeye

a month ago

Not at all. 

Business response:

Thank you for the positive rating, Luis! We hope you have a wonderful day. 

Joseph C.'s profile image
Joseph C. 
on Birdeye

a month ago

Process and promptness exemplary. All who were involved were polite, helpful, and professional  

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Eric K.'s profile image
Eric K. 
on Birdeye

a month ago

Enjoyed how easy the application and approval process went.  

Business response:

Thank you for taking the time to share your experience with us, Eric. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Charles A.'s profile image
Charles A. 
on Birdeye

a month ago

Please let everyone know in advance that ...only use Drivers License not State ID'S!! My state ID Has an expiration date of 99/99/9999 That's a problem!! Thanks For Your Help, Charles P Alexander SR U.S. Army Veteran 05/22/2024  

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sandra C.'s profile image
Sandra C. 
on Birdeye

a month ago

Maria and Yester were great very pleasant and helpful.Thanks for everything 

Business response:

Hi Sandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Praveen M.'s profile image
Praveen M. 
on Birdeye

a month ago

It was great working with Anna and Layal! They are helpful at every moment. Would recommend them for sure 

Business response:

Hi Praveen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Virginia S.'s profile image
Virginia S. 
on Birdeye

a month ago

I would have liked this process to move more quickly but I understand that it's complicated and takes time to complete. 

Business response:

Hi Virginia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robert H.'s profile image
Robert H. 
on Birdeye

a month ago

Rashawna and the entire team did an outstanding job making the experience a low stress as possible. Great job!!! 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,824 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.