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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,695 reviews
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Clay B.'s profile image
Clay B. 
2 months ago

I have had multiple loans from Pennymac and have been very pleased with the service. From the time of to closing, the team has been in contact with me. This process has been very easy without the stress that sometimes accompany a loan. Thank you! 

Business response:

Hi Clay - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jennifer K.'s profile image
Jennifer K. 
2 months ago

This was the easiest lian process I've experienced in years. I always received answers in the fullest explanation when needed the help understanding the differences. I was treated with respect and agents were timely in responses.  

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mickel H.'s profile image
Mickel H. 
2 months ago

Thank yall  

Business response:

Hi Mickel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paula P.'s profile image
Paula P. 
2 months ago

Nothing  

Norma S.'s profile image
Norma S. 
2 months ago

I was very pleased with the level of trust I felt with the team that helped me. This whole process was daunting, but Chaix Cole was so attentive to my concerns and questions. Thank goodness for her support. 

Business response:

Hi Norma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Steve R.'s profile image
Steve R. 
2 months ago

Amazing response time. Very professional- kept up in the loop throughout the whole process.  

Business response:

Hi Steve - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

June S.'s profile image
June S. 
2 months ago

Norma was pleasant and made my refinance an easy process. She kept me informed on all transactions. Positively a great representative for Penney Mac. Thank you Norma! 

Business response:

Hi June - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tyrone T.'s profile image
Tyrone T. 
2 months ago

EVERYONE.WAS. FANTASTIC 😊 

Business response:

Hi Tyrone - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael J.'s profile image
Michael J. 
2 months ago

Excellent service and staff.  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,695 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.