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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,824 reviews
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Sandra D.'s profile image
Sandra D. 
on Birdeye

a month ago

Everyone I worked with was excellent from start to finish. They made the process easy to understand and stress free. Thank you! 

Business response:

Hi Sandra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles B.'s profile image
Charles B. 
on Birdeye

a month ago

Very professional every step of the process. 

Business response:

Hi Charles - Your feedback is greatly appreciated. Thank you for the review. 

Laurel M.'s profile image
Laurel M. 
on Birdeye

a month ago

Nicole Stober is a true gem of a human being and an excellent loan officer. She matched me with the right loan at a good rate. Thank you Nicole! 

Business response:

Hi Laurel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debbie P.'s profile image
Debbie P. 
on Birdeye

a month ago

Both Josh Siguenza and Paulette Wiley were great to work with and made this a very pleasant experience. 

Business response:

Hi Debbie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

David M.'s profile image
David M. 
on Birdeye

a month ago

Faiza and the entire Penny Mac Team were truly outstanding throughout the mortgage process. Their communication and knowledge were superior. Our closing was timely and everything went smoothly. We have shared our experience with others. 

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nadia P.'s profile image
Nadia P. 
on Birdeye

a month ago

Tanairy was on top of it and helped me through everything, even when there was a mixup with some paperwork - she was on it and fixed it fast! She was very responsive and nice! I appreciate it and so happy w/ my new home! 

Business response:

Thank you for the positive review, Nadia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Avinash B.'s profile image
Avinash B. 
on Birdeye

a month ago

End 2 End it was a very smooth process and all the team members were very helpful. Thank you!! 

Business response:

Hi Avinash - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Angela D.'s profile image
Angela D. 
on Birdeye

a month ago

Bethany was great Mireya was great They both are knowledgeable and patient  

Business response:

Hi Angela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tina R.'s profile image
Tina R. 
on Birdeye

a month ago

Norma did an excellent job of keeping my wife and I updated every step of the way. If we had any questions she always responded back in a timely fashion. She really made the process very smooth and easy.  

Business response:

Hi Tina - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,824 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.