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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone has been so professional, friendly and knowledgeable the service was phenomenal. I was in HR for 20 year with Kaiser Permanente and customer Service was my specialty. Awesome job to the Loan team.
Business response:
Hi Linda - Your feedback is greatly appreciated. Thank you for the review.
Thank you to Yester for always keeping me in the loop! It was great working with her!
Business response:
Hi Lisa - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Yester Gazdjian was extremely helpful in answering all our questions, she made the process much easier
Business response:
Hi Bryce - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The whole process start to finish was made easier by a great team! Chaix and Taylor were awesome! I would definitely recommend PennyMac to anyone!
Business response:
Hi Leslie - Your feedback is greatly appreciated. Thank you for the review.
PennyMac Loan officers and processors are the absolute worse. Communication is non-existent. No one responds to emails or returns phone calls. I had to call the main line in order to check the status of my application. They won't even respond to my agent. How is this acceptable? I wish I had the option of going with another lender. Unfortunately, with an assumable mortgage, I'm stuck with the them and the two people assigned to my case.
Business response:
We appreciate your review, Queens. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I have had the most enjoyable time and you guys have been a pleasure to work with thank you so very much the whole team.
Business response:
Thank you for taking the time to share your experience with us, Jeremy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thanks for being, so professional, and caring at the same time.
Business response:
Thank you for taking the time to share your experience with us, Shirley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
What a good experience it was to work with PENNYMAC, Nancy Olivas, and Dennis Giardina
Business response:
Hi Jeffrey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
None.
Business response:
Thank you for the positive review, Irma! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,032 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.