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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,017 reviews
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Brian M.'s profile image
Brian M. 
3 months ago

None thanks 

Business response:

Hi Brian - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Angela L.'s profile image
Angela L. 
3 months ago

Meridith and Liam did an awesome job! Thank you PennyMac for always being there! 

Business response:

Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Deborah M.'s profile image
Deborah M. 
3 months ago

Keep doing what you are doing! 

Business response:

Hi Deborah - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Deborah M.'s profile image
Deborah M. 
3 months ago

Keep doing what you are doing! 

Business response:

Hi Deborah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ted L.'s profile image
Ted L. 
3 months ago

Everything went so smoothly. Our team was always so quick to respond when we had questions. 

Business response:

Hi Ted - Your feedback is greatly appreciated. Thank you for the review. 

John L.'s profile image
John L. 
3 months ago

Nancy was great to work with answered all my questions and always called me back thank you very much for everything 

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gina H.'s profile image
Gina H. 
3 months ago

Barry was very helpful throughout the home buying process. 

Business response:

Hi Gina - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Chris D.'s profile image
Chris D. 
3 months ago

I have had my Mortgage with PennyMac for 5 yrs and have been happy. I recently refinanced, and this experience was HORIBLE. This has taken almost 2 months to complete. I completed everything I needed to do quickly and then waited for them for over a week to go on to the next step. I will be looking into moving my Mortgage as soon as I can after the first of the year. Very very unhappy customer. 

Business response:

Hi Chris - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Maegan S.'s profile image
Maegan S. 
3 months ago

Enjoyed working with Anthony Trozera and Rosario Lopez. They were very helpful and professional! 

Business response:

Hi Maegan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,017 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.