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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
THE PROCESS WAS VERY EASY AND QUICK. THE ONLY ISSUE WAS I COULD NOT PAY MY MORTGAGE ON-LINE WHILE GOING THROUGH THIS PROCESS BECAUSE IT DEFAULTED TO THE LOAN AND NOT THE MORTGAGE SCREEN. I CALLED IN TO MAKE THE MORTGAGE PAYMENT SO IT WASN'T TOO BAD
Business response:
Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everything thing went pretty smooth
Business response:
Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Both Nestor Velasco and Sandra Benavidez are "rock stars" and went above and beyond to make "taking a loan" a very pleasant experience. I would absolutely refer my friends and family to PennyMac if they can work with these two employees. Loved them!!
Business response:
Thank you for taking the time to share your experience with us, Marianne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The agents were very invested in the success of your requests,
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very fast and efficient. Made the whole process a breeze. A few phone calls and a signing at our house and we were done.
Business response:
Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I enjoyed working with the team!
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Peter was kind, informative and a pleasure to work with!
Business response:
Hi Amy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very satisfied
Business response:
Hi Tom - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The customer service with PennyMac are very professional, curtious and patient. They provided step by step in the refinance process and took the time to inform me of the best options for me. I am very pleased with PennyMac.
Business response:
Thank you for the positive review, Willetta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,914 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.