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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Faiza Saleem did an outstanding job providing information and updates throughout the process. Please pass on my appreciation for her hard work and attention to detail!
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
Very easy and fast.
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
An amzing team to work with. And they also walk you through each step.
Business response:
Hi Kendell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Had a lot of obstacles that came up and Grace and the team were very transparent and honest. She helped above and beyond and was always very nice and understanding. What every you do don’t loose Grace and Chris from your team!
Business response:
Hi Jeremy - Your feedback is greatly appreciated. Thank you for the review.
I’m amazed with the service and efficiency with my loan officer from application to closing 😁.
Business response:
Hi Krystine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Super quick and helpful
Business response:
Hi Trisha - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Veronica was great! Always pleasant to work speak with. Kept me well informed of where we were in the process and what was needed to get it to the finish line. Top of the line customer service. Thank you Veronica!
Business response:
Thank you for the positive review, Andre! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The PennyMac side of the mortgage and homebuying process was outstanding and we very much appreciate Faiza, Yessica, and the rest of the team!
Business response:
Hi Marcus - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Faiza was professional and very pleasant to work with! She was always very prompt in getting back to me with questions I had or other guidance she had to provide.
Business response:
Hi Ashley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,087 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.