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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very fast and efficient. Made the whole process a breeze. A few phone calls and a signing at our house and we were done.
Business response:
Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I enjoyed working with the team!
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Peter was kind, informative and a pleasure to work with!
Business response:
Hi Amy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very satisfied
Business response:
Hi Tom - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The customer service with PennyMac are very professional, curtious and patient. They provided step by step in the refinance process and took the time to inform me of the best options for me. I am very pleased with PennyMac.
Business response:
Thank you for the positive review, Willetta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Edna was amazing throughout the entire process. Very knowledgeable and ready to help.
Business response:
Hi Derek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I was told not to make my Sept payment as that had been included in the new loan.I see that payment is overdue & a late fee has been charged. I received automated phone call to contact PennyMac. I’m assuming the paperwork needs to catch up.
Business response:
Hi Phillip - Your feedback is greatly appreciated. Thank you for the review.
The Pennymac personnel were always easy to reach and were kind, knowledgeable, and helpful. I am glad we used your services.
Business response:
Hi Sterline - Your feedback is greatly appreciated. Thank you for the review.
Everyone was so friendly and caring, everyone that worked on my case was amazing and hope they are the ones I work with, the next time I’m able to refinance my home loan.
Business response:
Hi Nathaniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,921 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.