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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,692 reviews
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Samuel A.'s profile image
Samuel A. 
2 months ago

None 

Business response:

Thank you for taking the time to share your experience with us, Samuel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas L.'s profile image
Thomas L. 
2 months ago

Sandra was excellent, always one step ahead of me. Smooth and easy to get on the phone and solved everyone of my problems. This was the easiest home loan I have ever experienced. Supr crew 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marcos R.'s profile image
Marcos R. 
2 months ago

Been with penny mack for over 5yrs through several accounts. Keep up the good work!! 

Business response:

Hi Marcos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas H.'s profile image
Thomas H. 
2 months ago

The process was easy and I was kept in the loop at all times. 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Srinivasulu A.'s profile image
Srinivasulu A. 
2 months ago

Company is run by fraud who are not happy with income from loan trying to add penalty, miscellanous fees. Expert fraudsters hired to scam people 

Business response:

Hi Srinivasulu - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Julio C.'s profile image
Julio C. 
2 months ago

Keep doing a great job thank you Kathy and Hilda  

Business response:

Hi Julio - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dino G.'s profile image
Dino G. 
2 months ago

Both Jaime and Nathan were excellent in the whole process. They were both professional and attentive along with knowledgeable. We are blessed to have had them working for us and couldn't be happier. Please give both of them recognition for this.  

Business response:

Hi Dino - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fred T.'s profile image
Fred T. 
2 months ago

My agent was the best person at Penny Mac that I had to talk to. He was always there when I needed the question or answer when you hired him you did a good job. 

Business response:

Hi Fred - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jose Julian G.'s profile image
Jose Julian G. 
2 months ago

It was a lot documentation but we got it done. I bought my first home fsbo and if I ever sell a home, would like to complete as fsbo and, would like Sandra to help me. She should be promoted, and Adriana. Can’t say enough positives about them.  

Business response:

Hi Jose - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,692 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.