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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Amanda C.'s profile image
Amanda C. 
2 months ago

Faiza was AMAZING. Respsonsive, helpful, supporting and kind ALWAYS. she made it a really pleasant process. Oscar was very informative and knowledgeable. Extremely positive experience and I appreciate it.  

Business response:

Hi Amanda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lana S.'s profile image
Lana S. 
2 months ago

I have purchased a home/refinance twice now through your company. I can’t tell you enough how grateful I am for the level of service excellence t provided. Barry made the stressful process easy and painless. Will recommend to friends/family!  

Business response:

Thank you for taking the time to share your experience with us, Lana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gloria B.'s profile image
Gloria B. 
2 months ago

Everything was excellent! 

Business response:

Hi Gloria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Honey S.'s profile image
Honey S. 
2 months ago

Loan officer Timothy & mortgage officer Hilda were both extremely responsive and were patient answering all of my questions. This is a very competitive market and service is very important to me. I’m glad I chose Pennymac. Thank you Tim/Hilda  

Business response:

Thank you for taking the time to share your experience with us, Honey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Darla S.'s profile image
Darla S. 
2 months ago

Everyone was courteous, knowledgeable, friendly, respectful of my time and very professional  

Business response:

Hi Darla - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Georgia G.'s profile image
Georgia G. 
2 months ago

Everyone I spoke to was great and answered all my questions and were very helpful  

Business response:

Hi Georgia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel C.'s profile image
Daniel C. 
2 months ago

Will the second loan be added to current app? 

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel H.'s profile image
Daniel H. 
2 months ago

All personnel were friendly and helpful and willing to answer any questions we had 

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Yang Z.'s profile image
Yang Z. 
2 months ago

I worked mainly with Jamie and Andrew. They are fantastic and excellent! Very professional on everything! I am lucky to work with them, they made my whole purchase very smoothly! I had a relative tight closing date and they made this process so easy! 

Business response:

Thank you for taking the time to share your experience with us, Yang. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.