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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,915 reviews
Select a rating
George B.'s profile image
George B. 
on Birdeye

2 months ago

Duplicate requests for documents even though all requests were sent the first time. 

Business response:

We appreciate your review, George. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Brian H.'s profile image
Brian H. 
on Birdeye

2 months ago

The process was seamless and very easy to do.  

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kenderick M.'s profile image
Kenderick M. 
on Birdeye

2 months ago

Great experience . I just wish would tell you all the paperwork needed up front  

Business response:

Thank you for taking the time to share your experience with us, Kenderick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edward P.'s profile image
Edward P. 
on Birdeye

2 months ago

The whole loan process went very smoothly and quickly. No surprises! 

Business response:

Hi Edward - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lakeysha W.'s profile image
Lakeysha W. 
on Birdeye

2 months ago

Na 

Business response:

Thank you for the positive review, Lakeysha! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher M.'s profile image
Christopher M. 
on Birdeye

2 months ago

Wonderful support and quick turn around. Was actually pleasant. 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Candice T.'s profile image
Candice T. 
on Birdeye

2 months ago

Easy process  

Business response:

Hi Candice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert A.'s profile image
Robert A. 
on Birdeye

2 months ago

Superior sevice 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cesar A.'s profile image
Cesar A. 
on Birdeye

2 months ago

KEEP UP THE GOOD WORK.  

Business response:

Hi Cesar - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,915 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.