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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jimmy and Jamie were absolutely amazing through out the entire process. Anytime we had a question, they were there in a timely manner to answer everything we threw at them. I can’t recommend them enough!
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was responsive and clear with their communication. They made the home buying process a pleasant process. Thank you!
Business response:
Thank you for taking the time to share your experience with us, Surojit. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It's been very nice to work with a great company
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The people were great but the system is not user friendly. Too many people working on the loan. Very confusing to an older generation. He said, she said. It needs to be easier.
I really appreciated the proactive information/caution about an increase in spam calls I would receive and the process was smoothe and moved quickly.
Business response:
Hi Dani - Your feedback is greatly appreciated. Thank you for the review.
The team was wonderful to work with, thank you for a smooth experience.
Business response:
Hi Destiny - Your feedback is greatly appreciated. Thank you for the review.
My compliments to the Loan Dept especially Loan officer Ms.Nancy Olivas, she was courteous, very efficient and very knowledge very knowledgeable in regards to my loan I thank you for having her in the Loan Dept
Business response:
Hi Connie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The process and knowledge of my loan officer was extremely valuable. Thank you
Business response:
Hi Daryl - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace made our deal smooth
Business response:
Thank you for taking the time to share your experience with us, Jaycel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,698 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.