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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,576 reviews
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Jack M.'s profile image
Jack M. 
2 months ago

Great team. Real transparent . Made loan easy to complete. 

Business response:

Hi Jack - Your feedback is greatly appreciated. Thank you for the review. 

Diana K.'s profile image
Diana K. 
2 months ago

Not complicated 

Business response:

Thank you for taking the time to share your experience with us, Diana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Anthony B.'s profile image
Anthony B. 
2 months ago

Jamie Wright was awesome to work with. He made the process a pleasurable experience Thanks  

Business response:

Hi Anthony - Your feedback is greatly appreciated. Thank you for the review. 

Kristy S.'s profile image
Kristy S. 
2 months ago

Faiza and the entire team at PennyMac were wonderful!! She made it so easy for us and checked in with us all the time to make sure we didn’t have questions and stayed on track for closing. Great experience! Wonderful team.  

Business response:

Hi Kristy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Simit W.'s profile image
Simit W. 
2 months ago

Layal and Grace were both great to work with and on top of everything! 

Business response:

Hi Simit - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paul J.'s profile image
Paul J. 
2 months ago

Mr Kramer had good suggestions to consolidate my bills. Mrs Veronica was very easy to work with we give her a lot of credit for our successes Thanks for your patience. 

Business response:

Hi Paul - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John B.'s profile image
John B. 
2 months ago

I love Faiza and Josh. Thank you guys so much  

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
2 months ago

Everything was pretty simple and straightforward. 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dale P.'s profile image
Dale P. 
2 months ago

My dispersment hasn't happened, it is 4 days late. Very frustrating  

Business response:

We appreciate your review, Dale. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,576 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.