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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
great job. very personable, patient and knowledgeable.
Business response:
Hi Karen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Norma was a pleasure to work with and she was available to answer any questions I had throughout this entire process and always responded in a timely manner. Great customer service!
Business response:
Thank you for the positive review, Latoya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
He was very responsive and professional
Business response:
Hi Delma - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I came back to PennyMac because of my past experience with you. Great experience, friendly and helpful people.
Business response:
Hi Laurie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie was great!
Business response:
Thank you for the positive review, Stephen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Mr Liem Nguyen was very professional, courteous and polite. It was a pleasure to work with him.
Business response:
Hi Mundy - Your feedback is greatly appreciated. Thank you for the review.
I love PennyMac also that you don’t sell your loans
Business response:
Hi Miriam - Your feedback is greatly appreciated. Thank you for the review.
Wonderful
Business response:
Hi Marybelle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Unfortunate first time homebuyer experience. My partner and I attempted to assume a loan for a house. The process was two months of poor communication, an extended closing date, repeated document uploads, false promises, and lots of frustration - just for us to be denied a week before our supposed closing date. Even our realtor told us how unusual it was for the process to be this long and complicated. I wish we knew sooner that we would not be able to move forward with a loan assumption so that my partner and I, our realtor... read more
Business response:
Hi Ariana - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,648 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.