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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,222 reviews
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Joseph P. M.'s profile image
Joseph P. M. 
2 months ago

I had trouble because I'm not good with computers, but they had so much patience. The had to walk me through everything I did. I have to say I am so greatful that I had them help me. I will always recommend Penny Mac! Thank you so much for everything 

Lydia F.'s profile image
Lydia F. 
2 months ago

A noticed of thanks to all associates who provided excellent care during my different time.  

Teresa G.'s profile image
Teresa G. 
2 months ago

Latrice was wonderful and explained to me what happened with the paperwork. She had updated all of the information for my husband‘s name but the title company had not listened. She was very kind.  

Keisha S.'s profile image
Keisha S. 
2 months ago

Michael Henry was responsive to my questions and was very patient with the entire process. I have already recommended Pennymac to my associates.  

Steven F.'s profile image
Steven F. 
2 months ago

Had a great experience with only one hiccup. The Notary had made a small mistep by saying we owed at signing when the paperwork actually showed we were owed. I contacted Pennie Mac they were great and we got a great support from Bryan. 

Teresa K.'s profile image
Teresa K. 
2 months ago

Everything was great with the exception of your IT department was rude and uncaring of our situation.  

Augustine R.'s profile image
Augustine R. 
2 months ago

My experience with pennymac was great because miss Sparks was awesome in taking care of everything  

Diane H.'s profile image
Diane H. 
2 months ago

I was wondering if you were able to use my updated pay off balances.please let me know...thanks 

Scott C.'s profile image
Scott C. 
2 months ago

We had a great experience from the beginning to the end . The process went very smoothly. We were informed of everything that would take place and had follow up email and phone calls . Over all great service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,222 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.