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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,713 reviews
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William S.'s profile image
William S. 
3 months ago

Had a Great experience working with Norma Brambila. 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clara M.'s profile image
Clara M. 
3 months ago

Everyone was so helpful and patient , thank you so so much  

Business response:

Thank you for the positive review, Clara! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tiffany Q.'s profile image
Tiffany Q. 
3 months ago

Our loan processor Peter Ashworth was so patient and awesome! 

Business response:

Hi Tiffany - Your feedback is greatly appreciated. Thank you for the review. 

Samuel A.'s profile image
Samuel A. 
3 months ago

None 

Business response:

Thank you for taking the time to share your experience with us, Samuel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Thomas L.'s profile image
Thomas L. 
3 months ago

Sandra was excellent, always one step ahead of me. Smooth and easy to get on the phone and solved everyone of my problems. This was the easiest home loan I have ever experienced. Supr crew 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Marcos R.'s profile image
Marcos R. 
3 months ago

Been with penny mack for over 5yrs through several accounts. Keep up the good work!! 

Business response:

Hi Marcos - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas H.'s profile image
Thomas H. 
3 months ago

The process was easy and I was kept in the loop at all times. 

Business response:

Thank you for taking the time to share your experience with us, Thomas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Srinivasulu A.'s profile image
Srinivasulu A. 
3 months ago

Company is run by fraud who are not happy with income from loan trying to add penalty, miscellanous fees. Expert fraudsters hired to scam people 

Business response:

Hi Srinivasulu - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Julio C.'s profile image
Julio C. 
3 months ago

Keep doing a great job thank you Kathy and Hilda  

Business response:

Hi Julio - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,713 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.