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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,763 reviews
Select a rating
Billy M.'s profile image
Billy M. 
on Birdeye

a month ago

None 

Business response:

Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

John P.'s profile image
John P. 
on Birdeye

a month ago

While the process entailed the expected need for multiple pieces of information, the Team was readily available to address needs and issues as they arose to get us to closing. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Susanne B.'s profile image
Susanne B. 
on Birdeye

a month ago

Grace Simon:wonderful, professional, polite and always there for us. Even on a Sunday evening for an approval letter. Michael Di Leo is amazing! Knowledgeable,calm,and just a wonderful person. They made my life easier.  

Business response:

Hi Susanne - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lucille G.'s profile image
Lucille G. 
on Birdeye

a month ago

I appreciate the professionalism, timeliness and willingness to help of each team member responsible for the completion of this loan. 

Business response:

Hi Lucille - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Budie R.'s profile image
Budie R. 
on Birdeye

a month ago

Good experience. They worked hard to get a early close and kept me informed on progress. 

Business response:

Hi Budie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Loren B.'s profile image
Loren B. 
on Birdeye

a month ago

I am concerned with paper checks being issued and having to send this via mail. I would feel much more comfortable being able to schedule a payment online. 

Business response:

Hi Loren - Your feedback is greatly appreciated. Thank you for the review. 

Michael M.'s profile image
Michael M. 
on Birdeye

a month ago

Professional, as "painless" as it could be given the nature of these loans. Most satisfied. Thank you all.  

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rayan C.'s profile image
Rayan C. 
on Birdeye

a month ago

Everyone that was involved with my loan was extremely respectful and I love how fast they got me approved  

Business response:

Hi Rayan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Felix G.'s profile image
Felix G. 
on Birdeye

a month ago

Heather  

Business response:

Hi Felix - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,763 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.