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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,780 reviews
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Benjamin S.'s profile image
Benjamin S. 
3 months ago

Joe and Tyra…. THE best! I felt like they treated me like a family member. Got answers to my questions extremely quickly. Please recognize them for the excellent service. Because of them I will continue to use Pennymac!  

Business response:

Hi Benjamin - Your feedback is greatly appreciated. Thank you for the review. 

Todd J.'s profile image
Todd J. 
3 months ago

Overall great experience.  

Business response:

Hi Todd - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shyam M.'s profile image
Shyam M. 
3 months ago

It is easy to work with PennyMac and we will recommend PennyMac to our friends and family members. Special thanks to Armond and Faiza.  

Business response:

Thank you for the positive review, Shyam! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rolando R.'s profile image
Rolando R. 
3 months ago

very quick and responsible loan officer 

Business response:

Thank you for the positive review, Rolando! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Randall C.'s profile image
Randall C. 
3 months ago

Everything was great  

Business response:

Hi Randall - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Warren C.'s profile image
Warren C. 
3 months ago

Hilda was extremely helpful and was always able to answer all my questions and keep me updated throughout the process. I appreciate everything she did and the whole team  

Business response:

Thank you for the positive review, Warren! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Curtis P.'s profile image
Curtis P. 
3 months ago

N/a 

Business response:

Hi Curtis - Your feedback is greatly appreciated. Thank you for the review. 

Israel Marroquin C.'s profile image
Israel Marroquin C. 
3 months ago

I am so pleased with all the team who has been helping me with the purchase of my new house... 

Business response:

Thank you for the positive review, Israel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Darren D.'s profile image
Darren D. 
3 months ago

Terrible experience filled with errors and  Incompetence. Issues are never resolved or fixed. Do not use this company  

Business response:

Hi Darren - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,780 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.