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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Daniel R.'s profile image
Daniel R. 
2 months ago

the whole team was great. the home buying experience was very easy and stress free 

Robert S.'s profile image
Robert S. 
2 months ago

Without Faiza and Layal, we wouldn't have our retirement home. We were downsizing and had a short window in which to Close - including completing a VA process. They did it, on time, made it easy, kept us in the loop all the way. Awesome!  

Claudette J.'s profile image
Claudette J. 
2 months ago

If I could give zero stars I would Its not their employees (per say) ots the games they play when you try to pay them off. Frist of all they want a wire transfer. So if you use bill pay and it was sent by wire where you have a limit that you can send they don't consider that a wire. I made two payments to the before the deadline and lst they tried to take the following months payment out of it and then when the 2nd payment went in from my banks wire transfer. They still wanted to bill us for mostly escrow the next month. Whe... read more

Bryce M.'s profile image
Bryce M. 
2 months ago

Jamey and Andrea were awesome and easy to work with. This is my second mortgage with PennyMac and I have had a great experience. 

Frantz G.'s profile image
Frantz G. 
2 months ago

It was a pleasure working with Faiza Saleem 

David W.'s profile image
David W. 
2 months ago

Jamie went above and beyond to assist us in obtaining all the necessary documents etc. to complete our loan. VA loans are never easy due to the many requirements that they have and he contacted VA several times on our behalf. 

Willie R.'s profile image
Willie R. 
2 months ago

I like the fact that you take an active part in helping the client through the whole process. 

Tomalge W.'s profile image
Tomalge W. 
2 months ago

Rosario was simply amazing. She communicated so well. I was always aware of any needs. I never had to reach out to her because she was keeping me informed the entire way. Stephanie was awesome as always. I will work with Stephanie and Rosario always 

Anna B.'s profile image
Anna B. 
2 months ago

Jimmy & Sandra were very professional. There are times that I have given up, but they kept encouraging me. Till the end we got it done. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.