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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both Bethany and Rosario did a great job.
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
We have an excellent credit score of 775 and our income is three times what’s required. Our credit union approved us for a $350K loan at 7%, but PennyMac rejected our application without even asking for clarification. They claimed my wife's W-2 didn’t match, yet failed to consider that her employer includes $500 in healthcare reimbursements and travel reimbursements for business trips. With strong credit history and solid income, we expected better. Disappointed in how dismissive and careless their process was.
Business response:
Hi M - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
My team, lead by Mrs Cole was great from start to finish she was great, answer all my questions and all my concerns in a timely manner, this was a great experience thanks to Mrs Cole
Business response:
Hi Marculous - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Jamie was excellent. Keptnusnupdates every step of the way! Was professional , courteous and always ready to help and provide assistance. Just simple awesome
Business response:
Thank you for the positive review, Yaritza! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire process from the initial call to the close, the team was with me every step of the way! Highly recommend Andre and Tyra! They were who worked closely with me! Thank you Penny Mac for making our dream a reality!
Business response:
Hi Jamie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liem and Kathy were great from start to finish!
Business response:
Hi Eduardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Faiza made the process easy and quick. She communicated with me right away when something was needed and would quickly acknowledge my questions and provide timely answers.
Business response:
Thank you for taking the time to share your experience with us, Anthony. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great team. Real transparent . Made loan easy to complete.
Business response:
Hi Jack - Your feedback is greatly appreciated. Thank you for the review.
Not complicated
Business response:
Thank you for taking the time to share your experience with us, Diana. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,568 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.