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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Robin P.'s profile image
Robin P. 
2 months ago

Everyone I spoke with during the process was responsive & knowledgeable. Special thanks to Everardo & Nancy! 

Business response:

Thank you for taking the time to share your experience with us, Robin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Luis A.'s profile image
Luis A. 
2 months ago

Process went very smooth! 

Business response:

Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Philip P.'s profile image
Philip P. 
2 months ago

Process overall was very smooth and communication was excellent.  

Business response:

Thank you for taking the time to share your experience with us, Philip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

David G.'s profile image
David G. 
2 months ago

Rosario was very responsive and engaging throughout the process. I always felt comfortable and my ability to access her as required.  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lorraine A.'s profile image
Lorraine A. 
2 months ago

Patient and friendly service!! 

Business response:

Hi Lorraine - Your feedback is greatly appreciated. Thank you for the review. 

Kenneth T.'s profile image
Kenneth T. 
2 months ago

Thank you for all the help and support  

Business response:

Thank you for taking the time to share your experience with us, Kenneth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John H H.'s profile image
John H H. 
2 months ago

Andrea was very knowledgeable and easy to work with. Sandra was outstanding and worked very hard to make this as easy as possible  

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jamie P.'s profile image
Jamie P. 
2 months ago

Grace was very patient and extremely helpful through the whole process! 

Business response:

Hi Jamie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Thomas N.'s profile image
Thomas N. 
2 months ago

Nothing negative to say about my experience with the loan process everything went smoothly. Any questions or concerns were always answered to takin care of in a professional manner over all 10 out of 10 experience. Appreciate the business. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.