PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
Select a rating
Daniel L.'s profile image
Daniel L. 
on Birdeye

a month ago

Very Pleasant Experience. Thanks! 

Business response:

Hi Daniel - Your feedback is greatly appreciated. Thank you for the review. 

Cheryl E.'s profile image
Cheryl E. 
on Birdeye

a month ago

i could have gotten a lower interest rate from other companies, but i've had Pennymac for years and you have never sold my mortgage. any questions i can get answers relatively quick from you by TALKING to a rep. both r very important to me.  

Business response:

Hi Cheryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel L.'s profile image
Daniel L. 
on Birdeye

a month ago

Grace is the best loan officer I have ever had.  

Business response:

Hi Daniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Seth J.'s profile image
Seth J. 
on Birdeye

a month ago

Paulette is a superstar. 

Business response:

Hi Seth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Buford C.'s profile image
Buford C. 
on Birdeye

a month ago

Great team. Always keeps me informed on any changes 

Business response:

Thank you for the positive review, Buford! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terry H.'s profile image
Terry H. 
on Birdeye

a month ago

No 

Business response:

Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Walter B.'s profile image
Walter B. 
on Birdeye

a month ago

Mr. Lein did a great job in seeing that our loan was process in a timely manner and approved. Thanks, Lein for all you do as a great loan agent.  

Business response:

Hi Walter - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William C.'s profile image
William C. 
on Birdeye

a month ago

Excellent process  

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nicole B.'s profile image
Nicole B. 
on Birdeye

a month ago

Everyone I worked with was wonderful, especially Paulette and Daniel. They were really patient and helped me get the updated documents I needed when my appraisal came back less than what was estimated. O really appreciate their assistance! 

Business response:

Hi Nicole - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.