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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very nice and fast
Business response:
Hi Jason - Your feedback is greatly appreciated. Thank you for the review.
Outstanding team.
Business response:
Thank you for the positive review, Benny! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Paulette had all the answers everytime I asked!
Business response:
Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Paulette, Eric, Amy, and the entire team were excellent to work with, communicated clearly and promptly and really cared about ensuring the process moved forward as smoothly as possible for me. I truly appreciated that!
Business response:
Thank you for taking the time to share your experience with us, Kervin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Grace was diligent at every step during the process. She made it extremely easy to understand the required documents and where to upload them on the website. She knew the numbers and explained them well. Thank you Grace!
Business response:
Hi Leslie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Experience with this company has being terrible. Not only are they rude but unwilling to assist. This loan is my third in 4 years and was sold to them from my other lenders. Their app has a monthly update deleting all information and forcing you to set up your account again and again. They will not report any late payments until you finally catch up then they’ll report it as late. This allows them to deny any assistance in you’re in a bad situation at the time. Next loan, I will make sure my prefer loaning bank will not sel... read more
Business response:
Hi Aiden - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The entire experience was great. Sincerest thanks to Anthony, Gracie, and others. Top Notch!
Business response:
Thank you for the positive review, Leslie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nope
Business response:
Hi Walter - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everything went very smoothly..Things went along just as I had been informed..It was a pleasing experience...
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,915 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.