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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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James C.'s profile image
James C. 
a month ago

This is our second mortgage with Pennymac. We have received outstanding service since day one of our first loan. Special thanks to Faiza for making things so easy and for her all around kindness. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Georgette B.'s profile image
Georgette B. 
a month ago

As person who is always being the one protecting themselves it was great feeling protected and cared for. I appreciated how special I felt when Trisca was on the 3 way conference call and how Zoe made me know I was in good hands with here and everyo 

Business response:

Thank you for taking the time to share your experience with us, Georgette. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Philip B.'s profile image
Philip B. 
a month ago

Everyone was fantastic! 

Business response:

Hi Philip - Your feedback is greatly appreciated. Thank you for the review. 

Breiah H.'s profile image
Breiah H. 
a month ago

Phoebe was always pleasant and informative. She made me feel at ease and well informed with every step of the process.  

Business response:

Hi Breiah - Your feedback is greatly appreciated. Thank you for the review. 

Aaron A.'s profile image
Aaron A. 
a month ago

The debt consolidation part is a bit confusing. It’s unclear why it’s a big deal that credit card debts be paid off, when to pay it off, when to stop using it , etc. also the credit report doesn’t account for cards in family name.  

Jeffery B.'s profile image
Jeffery B. 
a month ago

Grace did an amazing job, and worked very hard to make sure we finished our loan on time 

Business response:

Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angel Saldana B.'s profile image
Angel Saldana B. 
a month ago

Good service! 

Business response:

Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bruce Q.'s profile image
Bruce Q. 
a month ago

An absolutely excellent experience. Thank you Andrea Simpson and Grace Sparks! 

Business response:

Thank you for taking the time to share your experience with us, Bruce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph F.'s profile image
Joseph F. 
a month ago

Edna very helpful getting me all answers I was asking she gave me an excellent experience  

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.