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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Melody B.'s profile image
Melody B. 
a month ago

If I had any questions or needed further explanation, they answered quickly. Great to work with. 

Business response:

Hi Melody - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lee I.'s profile image
Lee I. 
a month ago

Great communication!!! 

Business response:

Hi Lee - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Reynaldo C.'s profile image
Reynaldo C. 
a month ago

Ashlee,Brianna,Michael and the entire team. Job well done. Thanks guys  

Business response:

Hi Reynaldo - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeremy H.'s profile image
Jeremy H. 
2 months ago

Tyra and Hunter were wonderful, we had no worries throughout the entire process because they made us feel confident that they had everything under control. We have used Pennymac for our mortgage for the past three homes and will continue to do so. 

Business response:

Hi Jeremy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James S.'s profile image
James S. 
2 months ago

Yester was the best! 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Edwin V.'s profile image
Edwin V. 
2 months ago

I applaud and appreciate the service we received from Layal, Grace, and Kaitlyn. Great teamwork and commitment to getting the loan done. Thank you from my family to all you. 

Business response:

Thank you for the positive review, Edwin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Schantel M.'s profile image
Schantel M. 
2 months ago

Kyla was awesome! She was very informative and attentive to my concerns. She worked to make the process as simple as possible. Andre worked out my issues and made sure I was able to close on time. Great service all the way around.  

Business response:

Hi Schantel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ethan F.'s profile image
Ethan F. 
2 months ago

If I could give this service zero stars I would. They lack clear and coherent communication and when I need to call someone I only ever get redirected to their automated line which never helps answer my questions. Run away as fast as you can. 

Business response:

Hi Ethan - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas N.'s profile image
Thomas N. 
2 months ago

The team was very helpful and a pleasure to work with. The team made everything very simple to complete!!! 

Business response:

Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.