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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Tom P.'s profile image
Tom P. 
3 months ago

Underwriters need to clean up their process, too long. 

Randy T.'s profile image
Randy T. 
3 months ago

Brianna Koke was extremely helpful. She knew everything we needed to do to get approved. We are so thankful for her assistance.  

John B.'s profile image
John B. 
3 months ago

Service and response time to queries were outstanding.  

Carla B.'s profile image
Carla B. 
3 months ago

We had a great experience, great customer service, we were explained everything and everyone was very helpful. 

Courtney L.'s profile image
Courtney L. 
3 months ago

Great, seamless experience. Thanks! 

Harold A.'s profile image
Harold A. 
3 months ago

The entire experience was very pleasant... everyone was very helpful and whenever we had any questions, they were answered, very promptly... 

Bernard S.'s profile image
Bernard S. 
3 months ago

Always received a response to any questions I may have had. Good service  

James D.'s profile image
James D. 
3 months ago

Appreciate the quick movement as we pivoted to a larger loan amount.  

Robert Colvin I.'s profile image
Robert Colvin I. 
3 months ago

There was minor confusion about documents I needed to provide, specifically about the termite inspection, but it seems the document I sent of a negative termite problem was ultimately accepted.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.