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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been very well taken care of by the PennyMac team. I appreciate all of the help during this process. thank you
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Anna Eng did an outstanding job. Very attentive and responsive throughout the loan process. I am very pleased with the Pennymac team
Business response:
Hi Luke - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Eric and Tommy were outstanding. It didn’t matter what time of the day or if it was a weekend. They always answered my questions with a quick response. I don’t know who actually will be seeing this survey. These guys need a raise or a bonus.
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It would be nice if the interest rate lowers, that this transaction would be updated with the lower interest rate.
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was very helpful and communicated with us every step of the way. She always made sure our questions were answered and went above and beyond to be sure we hit our deadline.
Business response:
Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Travis Lemley and Sandra Benavides were amazing from beginning to end. Travis was knowledgeable. Sandra answered every question & addressed all of my concerns. She made the process feel less stressful, and encouraged me to “hang in there” to Closing.
Business response:
Thank you for the positive review, Sheyla! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Scott and Norma were both incredibly helpful and knowledgeable during the entire process for acquiring our home equity loan. They made the process easy and painless.
Business response:
Hi Dorian - Your feedback is greatly appreciated. Thank you for the review.
Taylor and Yetser were responsive, helpful, quick to reply and remained engaging throughput the process. It was quick, easy and the experience was exactly what it should be. We'll done, team! I appreciate all the hard work. Sincerely Rob and Kellie F
Business response:
Thank you for the positive review, Karac! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nothing but good experiences w Pmac- I’ve owned 6 properties and refinanced a dozen times, Norma and Phil were great
Business response:
Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,915 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.