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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rosario was absolutely amazing and patient. she answered every question I had and responded very quickly.
Business response:
Hi Lauren - Your feedback is greatly appreciated. Thank you for the review.
Nathan AND Rosario were great to work with. Each, respectfully, made the process easy and they kept me informed about all aspects of the loan process.
Business response:
Hi Marc - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Could not have asked for a much better experence the personnel were very friendly and knowledgeable. Rhianna and Norma were great to work with. thanks so much to everyone involved>
Business response:
Hi Jimmy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My experience with Pennymac from start to finish has been nothing but incredibly helpful and friendly people!
Business response:
Hi Charles - Your feedback is greatly appreciated. Thank you for the review.
Ross Ahkiong,Kathleen DeRosa and all the rest of my team were awesome.They were very professional and answered my questions in a timely manner. They made the process very simple and quick.I look forward to working with them again,if needed.
Business response:
Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Quintrel and Peter made this whole process so easy. Always graciously answering all my questions. Thank you.
Business response:
Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Not withPennyMac by choice. They acquired my loan a month after purchasing my home. Would not recommend.
Business response:
Hi Doris - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Pennymac is a great company with great people. Thats why we refinance through your company. I did not want any mortgage company.We have grownup children,we will be sending your way when they are ready to buy. Thanks for everything!
Business response:
Hi Steven - Your feedback is greatly appreciated. Thank you for the review.
I would refinance simply just to have another lender. They will mismanage your escrow account causing thousands of dollars and hours worth of hassle. When they forget to pay your insurance they will lie to you and your insurance agent.
Business response:
We appreciate your review, Matt. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,044 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.