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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Diana L.'s profile image
Diana L. 
2 months ago

Communication was great, service was quick, explanations were thorough 

Business response:

Hi Diana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia F.'s profile image
Patricia F. 
2 months ago

The team was very responsive and guided me through the entire process, addressing all my questions and concerns. Their support made everything smooth and stress-free. Highly recommend! 

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Holly L.'s profile image
Holly L. 
2 months ago

We had the best experience! Lee was fantastic and the entire team did a great job. Thanks to all! 

Business response:

Thank you for the positive review, Holly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher B.'s profile image
Christopher B. 
2 months ago

Everyone associated with our loan process was professional and helpful and made the process very smooth. Would highly recommend Pennymac and there team to friends and family.  

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Vonna M.'s profile image
Vonna M. 
2 months ago

From Layal to Saundra, the entire home loan process was the smoothest my husband and I have ever experienced. That says a lot since we've purchased 7-8 homes in our 38 years together! 

Business response:

Hi Vonna - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mario N.'s profile image
Mario N. 
2 months ago

None 

Business response:

Thank you for the positive review, Mario! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tiffany S.'s profile image
Tiffany S. 
2 months ago

This entire process was extremely smooth, from the time I made the call to inquire about the refinance, all the way to the closing. Thank you PennyMac, for providing me with outstanding service! 

Business response:

Hi Tiffany - Your feedback is greatly appreciated. Thank you for the review. 

Clint P M.'s profile image
Clint P M. 
2 months ago

Everyone from Pennymac's Abigail Pouncey and Yester Gazdijian to Angie with Old Republic Title to the appraiser Bryan to the Escrow officer Lucy, etc., etc., have been absolutely wonderful throughout the entire process. Keep up the great work! 

Business response:

Thank you for taking the time to share your experience with us, Clint. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Leasa M.'s profile image
Leasa M. 
2 months ago

Michael helped to make the process simple and quick. Closing was a breeze. So grateful. 

Business response:

Hi Leasa - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.