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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both our initial experience with Megan, followed by our experience with Jamie, was exceptional. They made the whole process pleasant and stress-free. They were always available to answer any of our questions, with a cheerful and patient demeanor. Because of my experience with Jaimee and Megan, I would highly recommend a mortgage through Pennnymac.
Business response:
Hi Debra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
outstanding service
Business response:
Thank you for taking the time to share your experience with us, Lonita. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was a pleasure working with Liem. He is a true professional in every aspect of the business.
Business response:
Hi Shelton - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was amazing. She kept me well informed and answered any questions quickly.
Business response:
Thank you for taking the time to share your experience with us, Bentley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Kind, caring and knowledgeable customer service
Business response:
Thank you for the positive review, Ross! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Keep up the great work! Thank you all again
Business response:
Hi Paul - Your feedback is greatly appreciated. Thank you for the review.
Everything thing went great in the process. James Wright in constant contact with updates and professionalism
Business response:
Hi Shane - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tyra was amazing!! The loan officers were good but Tyra was amazing!! She deserves a raise!! My loan had 3 months delays due to a buyer below us but through all my worry she was amazing!!
Business response:
Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Please whatever you do consider who you get a mortgage loan through. Over the last 3 years our mortgage has went up over $400. Of course the economy isn't in the best shape right now and financially we are struggling, just like im sure many other Americans are. We reached out on 2 separate occasions to ask for help and they wouldn't even consider anything to give us some time. We are regretting terribly our decision to go with this company. They say on their letters to reach out and we can help. Not the case. We are busting ... read more
Business response:
Hi Kp20 - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,139 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.