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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Jason F.'s profile image
Jason F. 
3 months ago

The team that assisted me was very well versed and knowledgeable making the transaction smooth and understanding  

Kathryn T.'s profile image
Kathryn T. 
3 months ago

Great experience! I got all my questions answered with great detail. I appreciate all the hard work from everyone and especially how you kept in contact with me and checking on my progress and well being with this whole process until the final step. 

Evelin S.'s profile image
Evelin S. 
3 months ago

The members from pennymac are very friendly specially nancy and mario  

Reginald C.'s profile image
Reginald C. 
3 months ago

As we know, I've been a customer with Pennymac for many years.The service that surrounds this company,creates a pleasant atmosphere to continue doing business with this company.The process for my newhome wasso streamline,which created a greatprocess! 

Brian L.'s profile image
Brian L. 
3 months ago

She was wonderful and very helpful! 

Roger W.'s profile image
Roger W. 
3 months ago

Daniel and Rosario were excellent in all areas of my loan process. 

Christopher P.'s profile image
Christopher P. 
3 months ago

Kelley and Hilda were absolutely amazing!They put my mind at ease during a very stressful process. I had so much anxiety, but they validated my concerns, answered all of my questions,and made me feel truly supported.Hands down,GREAT CUSTOMER SERVICE! 

Evans S.'s profile image
Evans S. 
3 months ago

Disappointed that final closing figures were less favorable. I was expecting a lower monthly savings on my payments. In other words, give a more accurate estimate of new payments for the refinance up front. 

Matthew C.'s profile image
Matthew C. 
3 months ago

Excellent help and customer service thank you Edna 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.