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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,061 reviews
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Johanny B.'s profile image
Johanny B. 
2 months ago

I loved working with Grace Sparks all the way! She was always so pleasant and so very much patient with some minor hiccups along the way. She always kept me informed in everything going on. One of the best experiences I have had in this process  

Business response:

Hi Johanny - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth B.'s profile image
Kenneth B. 
2 months ago

The whole team made the process simple and straightforward. Thank you  

Business response:

Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donald M.'s profile image
Donald M. 
2 months ago

Everything went very smoothly and both the representatives that helped me did an excellent job.....Thanks to both of them 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Terry J.'s profile image
Terry J. 
2 months ago

Great service, very knowledgeable, and professional.. 

Business response:

Hi Terry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Greg C.'s profile image
Greg C. 
2 months ago

Veronica did an excellent job  

Business response:

Thank you for the positive review, Greg! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Andrea R.'s profile image
Andrea R. 
3 months ago

I had a wonderful experience with both my loan officer and Mortgage Success Team member Liem for making this as smooth as possible and quick process. Absolutely 💯 amazing 👏 Thank you both very much!!! Andrea  

Business response:

Thank you for the positive review, Andrea! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David M.'s profile image
David M. 
3 months ago

Everyone I dealt with at pennymac was extremely helpful. Destiny did a great job communicating and always making sure I knew where my loan was in the process A++ 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stanley B.'s profile image
Stanley B. 
3 months ago

This was the most transparent process ever. The entire team kept us informed every step of the way. Attention to detail was phenomenal. We couldn’t ask for anything better 

Business response:

Hi Stanley - Your feedback is greatly appreciated. Thank you for the review. 

Ryan S.'s profile image
Ryan S. 
3 months ago

Barry is a rockstar. 10/10. 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,061 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.