PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,691 reviews
Select a rating
Barbara P.'s profile image
Barbara P. 
4 months ago

Staff was very nice, specific, and organized.  

Business response:

Hi Barbara - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Courtney Y.'s profile image
Courtney Y. 
4 months ago

Excellent service. 

Business response:

Hi Courtney - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher O.'s profile image
Christopher O. 
4 months ago

Could not have been a better experience. Super easy and the customer service was excellent! 

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Kimberly W.'s profile image
Kimberly W. 
4 months ago

It was a smooth process! 

Business response:

Hi Kimberly - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

David W.'s profile image
David W. 
4 months ago

James was outstanding consistently going above and beyond to assist us.  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kevin L.'s profile image
Kevin L. 
4 months ago

It was a great experience. Everyone was helpful throughout each step of the process. 

Business response:

Thank you for taking the time to share your experience with us, Kevin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Najee H.'s profile image
Najee H. 
4 months ago

Grace was phenomenal throughout the entire process. She handled all the issues and concerns quickly and ensured an on time closing. She even went out of her way to deal with issues from the title company and realtor when they were unresponsive. 

Business response:

Hi Najee - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Zac W.'s profile image
Zac W. 
4 months ago

Grace Sparks is hands-down the best loan officer I’ve ever worked with. She didn’t just handle the process—she owned it. From day one, she was organized, responsive, and one step ahead of everything.  

Business response:

Thank you for taking the time to share your experience with us, Zach. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Juan P.'s profile image
Juan P. 
4 months ago

This is my third loan with Penny Mac Sandra was absolutely amazing throughout the whole process  

Business response:

Hi Juan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,691 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.