PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,917 reviews
Select a rating
Ryan L.'s profile image
Ryan L. 
on Birdeye

2 months ago

Everyone was very helpful! 

Business response:

Thank you for taking the time to share your experience with us, Ryan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Christopher M.'s profile image
Christopher M. 
on Birdeye

2 months ago

Jimmy was simply amazing and this entire process was a breeze.he was very knowledgeable and helpful. 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Gail B.'s profile image
Gail B. 
on Birdeye

2 months ago

Rashawna was such an expert in making sure every part of the process was followed and documented. Because of her great service, my closing went smoothly. I will recommend her to my family and friends who are in the market to buy!  

Business response:

Hi Gail - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Scott E.'s profile image
Scott E. 
on Birdeye

2 months ago

Paul and Yester were both fantastic. I can not say enough good things about them. Very helpful and pleasant. Thank you.  

Business response:

Hi Scott - Your feedback is greatly appreciated. Thank you for the review. 

Steven R.'s profile image
Steven R. 
on Birdeye

2 months ago

Yester was great and helped me with the process of my loan. Yester was quick and efficient when receiving my documents. I had asked Yester to call me because I had a question and she called me within 2 minutes of receiving the message. Thank you 

Business response:

Hi Steven - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Aaron F.'s profile image
Aaron F. 
on Birdeye

2 months ago

It was a very easy transaction 

Business response:

Hi Aaron - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robert K.'s profile image
Robert K. 
on Birdeye

2 months ago

Overall the experience I had refinancing with Paulette and team was incredible! Any time I called with a question they were all incredibly polite and thorough! Thank you for everything mortgage success team!!! 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ismael L.'s profile image
Ismael L. 
on Birdeye

2 months ago

Very professional and efficient group. Made the process smooth. 

Business response:

Hi Ismael - Your feedback is greatly appreciated. Thank you for the review. 

Greg D.'s profile image
Greg D. 
on Birdeye

2 months ago

Thank you for helping make this a smooth process 

Business response:

Hi Greg - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,917 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.