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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I applaud and appreciate the service we received from Layal, Grace, and Kaitlyn. Great teamwork and commitment to getting the loan done. Thank you from my family to all you.
Business response:
Thank you for the positive review, Edwin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Kyla was awesome! She was very informative and attentive to my concerns. She worked to make the process as simple as possible. Andre worked out my issues and made sure I was able to close on time. Great service all the way around.
Business response:
Hi Schantel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
If I could give this service zero stars I would. They lack clear and coherent communication and when I need to call someone I only ever get redirected to their automated line which never helps answer my questions. Run away as fast as you can.
Business response:
Hi Ethan - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very helpful and a pleasure to work with. The team made everything very simple to complete!!!
Business response:
Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Communication was great, service was quick, explanations were thorough
Business response:
Hi Diana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very responsive and guided me through the entire process, addressing all my questions and concerns. Their support made everything smooth and stress-free. Highly recommend!
Business response:
Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We had the best experience! Lee was fantastic and the entire team did a great job. Thanks to all!
Business response:
Thank you for the positive review, Holly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone associated with our loan process was professional and helpful and made the process very smooth. Would highly recommend Pennymac and there team to friends and family.
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
From Layal to Saundra, the entire home loan process was the smoothest my husband and I have ever experienced. That says a lot since we've purchased 7-8 homes in our 38 years together!
Business response:
Hi Vonna - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,544 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.