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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,680 reviews
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Kevin L.'s profile image
Kevin L. 
4 months ago

It was a great experience. Everyone was helpful throughout each step of the process. 

Business response:

Thank you for taking the time to share your experience with us, Kevin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Najee H.'s profile image
Najee H. 
4 months ago

Grace was phenomenal throughout the entire process. She handled all the issues and concerns quickly and ensured an on time closing. She even went out of her way to deal with issues from the title company and realtor when they were unresponsive. 

Business response:

Hi Najee - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Zac W.'s profile image
Zac W. 
4 months ago

Grace Sparks is hands-down the best loan officer I’ve ever worked with. She didn’t just handle the process—she owned it. From day one, she was organized, responsive, and one step ahead of everything.  

Business response:

Thank you for taking the time to share your experience with us, Zach. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Juan P.'s profile image
Juan P. 
4 months ago

This is my third loan with Penny Mac Sandra was absolutely amazing throughout the whole process  

Business response:

Hi Juan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tomalge W.'s profile image
Tomalge W. 
4 months ago

Rosario was amazing. The process was so smooth. I will recommend you to everyone I know 

Business response:

Hi Tomalge - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Connie J.'s profile image
Connie J. 
4 months ago

Our Loan Officer Barry was very easy and pleasant to work with. 

Business response:

Thank you for the positive review, Connie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jorge O.'s profile image
Jorge O. 
4 months ago

I appreciate the professional support I have received 

Business response:

Hi Jorge - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Daniel R.'s profile image
Daniel R. 
4 months ago

the whole team was great. the home buying experience was very easy and stress free 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Robert S.'s profile image
Robert S. 
4 months ago

Without Faiza and Layal, we wouldn't have our retirement home. We were downsizing and had a short window in which to Close - including completing a VA process. They did it, on time, made it easy, kept us in the loop all the way. Awesome!  

Business response:

Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,680 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.